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Account Manager / Product Sales - VOIP Supply

Sangoma, a leading name in business communications, is looking for a driven and knowledgeable Account Manager / Product Sales professional to join our dynamic team at VOIP Supply. With a rich history spanning over 40 years, we continue to lead the industry with innovative solutions that empower businesses through integrated UCaaS offerings, including telephony, meetings, and messaging. As we thrive on supporting our clients with reliable and cost-effective communications solutions, we need an enthusiastic sales expert who will manage client accounts, develop relationships, and help our customers navigate our comprehensive product portfolio.

Your Role:

  • Manage a portfolio of accounts to achieve long-term success and sales targets.
  • Act as the primary contact for clients, addressing their inquiries and rebuilding trust in our services.
  • Develop positive relationships with clients, understanding their needs and providing tailored solutions from our product offerings.
  • Collaborate with marketing and product teams to ensure alignment and drive demand generation initiatives.
  • Prepare and deliver compelling sales presentations and product demonstrations to potential clients.
  • Utilize CRM software to monitor sales performance and maintain accurate records of customer interactions.
  • Stay updated on industry trends and competitive landscape to identify new opportunities.
  • Bachelor's degree in business, marketing, or a related field.
  • 3+ years of experience in account management or sales within the telecommunications or technology sectors.
  • Strong understanding of VoIP technologies and telecommunications solutions.
  • Proven track record of meeting or exceeding sales targets and managing client relationships.
  • Excellent communication and negotiation skills, with the ability to engage and persuade stakeholders at all levels.
  • Proficiency in CRM software and sales reporting tools.
  • Self-motivated with strong organizational skills and the ability to manage multiple accounts effectively.

What We Offer:

  • Full Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period.
  • Matching 401K program - 100% match on 4%.
  • Flexible Time Off & Company Holidays.
  • Entrepreneurial work environment partnered with high-growth career opportunities.
  • Compensation awarded to successful candidates will vary based on experience and industry knowledge. Base salary is between $45,000 and $55,000 plus commissions.

 

Are you ready to directly impact the company and be rewarded for your performance?  Are you prepared to take on a new challenge?

 

Must be authorized to work in the United States full-time for any employer. No agencies or third-party resumes, please.

Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Average salary estimate

$50000 / YEARLY (est.)
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$45000K
$55000K

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What You Should Know About Account Manager / Product Sales - VOIP Supply, Sangoma

Sangoma, a leader in business communications, is searching for an energetic and knowledgeable Account Manager / Product Sales professional to join our team at VOIP Supply. With a legacy of over 40 years, we continue to advance the industry by delivering innovative solutions that empower businesses through integrated UCaaS offerings, covering telephony, meetings, and messaging services. In this role, your focus will be managing a portfolio of client accounts, fostering solid relationships, and guiding customers through our comprehensive product lineup. You will be the primary contact for clients, helping to address their inquiries and ensuring they feel supported and valued. Collaboration with marketing and product teams will be key to generating demand for our products, and you will also be preparing and delivering engaging sales presentations to potential clients. Staying updated on industry trends will allow you to identify new opportunities for growth, which is vital in this fast-paced market. We require a bachelor's degree in a related field and at least 3 years of experience in account management or sales within telecommunications or technology. Your strong grasp of VoIP technologies, outstanding communication skills, and proven success in meeting sales targets will be essential. If you are self-motivated, organized, and excited about the chance to make a difference while enjoying competitive compensation and benefits, this opportunity could be perfect for you!

Frequently Asked Questions (FAQs) for Account Manager / Product Sales - VOIP Supply Role at Sangoma
What responsibilities does the Account Manager / Product Sales role at VOIP Supply involve?

The Account Manager / Product Sales position at VOIP Supply involves managing a portfolio of client accounts to foster long-term success and achieve sales targets. You will be the primary contact for clients, addressing their inquiries and cultivating trusting relationships. Your role also includes collaborating with marketing and product teams to drive demand generation initiatives, delivering persuasive sales presentations, and utilizing CRM software to maintain accurate sales records.

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What qualifications are needed for the Account Manager / Product Sales position at VOIP Supply?

To be considered for the Account Manager / Product Sales position at VOIP Supply, you need a bachelor's degree in business, marketing, or a related field, coupled with at least 3 years of experience in account management or sales within the telecommunications or technology sectors. A strong understanding of VoIP technologies and excellent communication skills are essential, along with a proven track record of exceeding sales targets.

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How does VOIP Supply support the professional development of Account Managers?

VOIP Supply is dedicated to fostering the growth and development of its Account Managers through an entrepreneurial work environment that presents high-growth career opportunities. You will have access to comprehensive benefit options and flexible time off, which encourages a healthy work-life balance and supports your professional journey.

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What are the sales targets and compensation structure for an Account Manager at VOIP Supply?

As an Account Manager at VOIP Supply, you will have sales targets to meet or exceed as part of your role. Compensation varies based on experience and industry knowledge, with base salaries ranging between $45,000 and $55,000, in addition to commissions that reward your performance and success in client management.

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What makes a successful Account Manager at VOIP Supply?

A successful Account Manager at VOIP Supply is self-motivated, organized, and possesses strong communication and negotiation skills. It's essential to engage effectively with stakeholders at all levels while having a solid grasp of VoIP technologies and an ability to manage multiple accounts efficiently. Building long-term client relationships and adapting to industry trends are key components of success in this role.

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Common Interview Questions for Account Manager / Product Sales - VOIP Supply
Can you describe your experience in account management and how it relates to the Account Manager position at VOIP Supply?

Highlight specific situations where you've managed client relationships, achieved sales targets, and utilized CRM software. Demonstrate your understanding of VoIP technologies and articulate how your experience aligns with the needs of VOIP Supply.

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How do you stay updated on industry trends and competitor offerings?

Discuss your methods for research, such as attending webinars, following industry publications, and utilizing online resources. Emphasize the importance of staying informed to provide valuable insights to clients.

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What strategies do you use to build trust with potential clients?

Explain your approach to relationship-building by highlighting transparent communication, understanding client needs, and providing personalized solutions. Showcase examples of how your efforts have led to successful client partnerships.

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How would you handle a challenging client situation?

Describe a specific instance where you faced a difficult client scenario, how you approached it, and the positive resolution you achieved. Emphasize your communication skills and commitment to client satisfaction.

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What techniques do you use to deliver compelling sales presentations?

Provide insights into your presentation style, the use of visual aids, and how you engage your audience. Discuss tailoring your content to address the client's specific concerns and demonstrate how your offerings can meet their needs.

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How do you prioritize your accounts when managing multiple clients?

Discuss your organizational skills, tools like CRM systems that assist in tracking client needs and performance metrics, and your ability to determine which clients require immediate attention based on revenue potential and relationship depth.

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Can you give an example of how you met or exceeded a sales target?

Share a specific success story that outlines the challenge you faced, the actions you took, and the results achieved. Use tangible metrics to illustrate your effectiveness in meeting sales targets.

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What do you find most rewarding about being an Account Manager?

Discuss aspects of the role that motivate you, such as building relationships, helping clients solve their problems, and achieving sales success. Highlight how these elements align with your personal values and professional aspirations.

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How do you handle objections during the sales process?

Explain your method for overcoming objections, focusing on active listening and responding with tailored solutions that address the client's concerns. Illustrate how this approach has proven effective in past sales interactions.

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Why do you want to work for VOIP Supply as an Account Manager?

Express your enthusiasm for the company’s commitment to innovation in telecommunications, the supportive environment for professional growth, and how your skills and values align with VOIP Supply's mission. Show that you’ve done your homework about the company and its offerings.

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DATE POSTED
April 6, 2025

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