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Chief Operating Officer, E-Money Institution

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as a Chief Operating Officer and let's make magic happen together.

Role Overview

We are seeking a strategic and technically adept professional for the role of COO. This position is within the financial institution of the Satispay Group and requires a strong understanding of regulatory frameworks, compliance, and modern technologies. The ideal candidate will possess the technical expertise to integrate compliance and governance with cutting-edge technology, ensuring the company’s risk management practices evolve in line with industry best practices and regulatory demands.

As a key advisor to the CEO, this role will focus on strengthening risk management, regulatory relations, and compliance while ensuring seamless integration with our technology infrastructure.

Your mission:

Risk Management Framework Development.

  • Lead the creation, implementation, and evolution of a robust, scalable risk management framework that aligns with the company’s strategic goals, regulatory requirements, and modern technological innovations.

  • Integrate technical systems and tools to strengthen risk assessments, monitoring, and mitigation strategies.

  • Provide clear, actionable insights to the executive team based on comprehensive risk reports.

Regulatory & Compliance Support to the CEO.

  • Act as a key advisor to the CEO on all matters related to risk, compliance, and regulatory interactions.

  • Support in maintaining strong relationships with European regulators, ensuring full compliance with applicable laws, and anticipating regulatory changes.

  • Leverage a deep understanding of modern technology to ensure compliance is embedded within the company’s infrastructure.

  • Assist in driving cross-functional initiatives related to compliance, risk governance, and tech infrastructure, ensuring alignment with the company’s scaling ambitions.

  • Identify and drive process improvements to enhance operational efficiency and regulatory preparedness.

Strategic Advisory & Cross-Functional Collaboration.

  • Act as a trusted advisor to senior leadership, distilling complex regulatory and technical issues into clear, actionable insights.

  • Work closely with compliance, security, legal, ICT governance, and finance teams to ensure a structured and risk-aware decision-making process.

  • Contribute to shaping the company’s governance model, supporting its growth while maintaining a strong risk and compliance foundation.

Your ideal profile:

  • 7+ years of experience in risk management and compliance, with significant exposure to European regulatory bodies.

  • Strong technical background with experience in integrating compliance, technology, and governance (e.g., IT risk management, security, and payment technologies).

  • Proven experience in developing and implementing risk management frameworks within a regulated financial environment.

  • In-depth knowledge of the European financial regulatory landscape, particularly in fintech, digital payments, or banking.

  • Excellent communication skills, with the ability to engage regulators, senior management, and cross-functional teams.

  • Strategic thinker with a hands-on approach, capable of balancing compliance with business agility.

And, in addition: 

  • Background in fintech, digital payments, or financial services with exposure to core payment systems, PSD2, AML, GDPR, MIFID, or similar regulatory frameworks.

  • Familiarity with modern technology stacks and their implications on compliance (e.g., cloud-based infrastructure, API integrations, blockchain, data privacy technologies).

What We Offer

The opportunity to work closely with the CEO in shaping the regulated entity’s strategic posture, enabling the seamless and rapid delivery of new products while ensuring the right balance between compliance, risk management, and agility

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson

🙆🏻 Join an international team to grow with

🏡 Hybrid working policy

🍽️ Fuel your day with our meal vouchers 

🌐 Preply language platform access to expand your language skills

❤️‍🩹 Take care of yourself and your family with our health insurance plan

🚀 Own part of Satispay’s success with our Stock Option Plan 

💰 Be rewarded for your performance with our short-term incentive

✈️ Moving from abroad? Get support for your relocation

👵🏻 Plan for the future with our pension plan 

👩🏻‍💻 Gear up with our tech equipment 

🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer

At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us

Curious about our core values? Explore them here.

#LI-Hybrid
#LI-GA1

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Operating Officer, E-Money Institution, Satispay

Are you ready to lead and innovate in the world of payments? At Satispay, we are looking for a talented Chief Operating Officer to join our team in Luxembourg. As the COO, you'll be at the heart of our mission to simplify payments across Europe, helping to shape our strategies and enhance compliance with financial regulations. Picture yourself overseeing risk management frameworks, ensuring we meet regulatory requirements, and collaborating with both the CEO and executive team to drive our vision forward. Your technical expertise in integrating compliance with technology will be crucial as you work to strengthen our risk management practices. You’ll not only be advising our CEO but also developing strong relationships with European regulators, ensuring we’re always ahead of regulatory changes. This isn't just about managing operations; it's about being a strategic leader who can translate complex regulatory concepts into actionable insights for our teams. Join a vibrant community committed to making payments easier and more accessible for everyone. Don't miss your chance to make a real impact at Satispay—come and help us revolutionize the payments landscape in Europe!

Frequently Asked Questions (FAQs) for Chief Operating Officer, E-Money Institution Role at Satispay
What are the main responsibilities of the Chief Operating Officer at Satispay?

As a Chief Operating Officer at Satispay, your primary responsibilities will include developing comprehensive risk management frameworks, advising the CEO on compliance matters, and fostering strong relationships with European regulators. You'll also oversee the integration of technology into our compliance strategies, ensuring our operations align with regulatory demands while supporting rapid business growth.

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What qualifications are necessary for a Chief Operating Officer position at Satispay?

Ideal candidates for the Chief Operating Officer role at Satispay should have over 7 years of experience in risk management and compliance, particularly with exposure to European regulatory bodies. A strong technical background in integrating compliance with technology, as well as experience in fintech and digital payments, are essential qualifications for this role.

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How does the Chief Operating Officer contribute to Satispay's growth strategy?

The Chief Operating Officer contributes to Satispay's growth strategy by ensuring that compliance and risk management practices evolve with the company’s ambitions. You will be embedding compliance across our technological infrastructure and driving process improvements to enhance operational efficiency while facilitating the rapid delivery of new products.

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What does the work environment look like for a COO at Satispay?

At Satispay, the work environment for a COO is dynamic and collaborative. You will be part of a diverse and international team, working in a hybrid setting. Emphasis is placed on open communication, strategic thinking, and cross-functional collaboration to foster innovation and drive organizational success.

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What career development opportunities exist for the Chief Operating Officer at Satispay?

At Satispay, the Chief Operating Officer will have ample career development opportunities, including direct mentorship from the CEO, participation in strategic decision-making, and involvement in cross-functional initiatives. As our company grows, you will have the chance to shape our governance model and expand your leadership skills in the evolving fintech landscape.

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Common Interview Questions for Chief Operating Officer, E-Money Institution
Can you explain how you would develop a risk management framework?

To develop a risk management framework, I would first assess the current risk landscape and identify potential regulatory demands. Engaging relevant stakeholders to gather insights on risks faced in their areas, I would then create a structured approach that incorporates industry best practices, leveraging modern technologies for effective monitoring and mitigation strategies.

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How do you handle compliance challenges in a rapidly evolving industry like fintech?

Handling compliance challenges in fintech requires a proactive approach. I believe in staying updated with regulatory changes, fostering close relationships with regulators, and embedding compliance in technological systems to streamline processes. Furthermore, regular training for teams on compliance matters is essential to maintaining preparedness.

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What experience do you have working with European regulatory bodies?

My experience with European regulatory bodies spans over several years, where I have engaged in direct communication with regulators to ensure compliance with laws such as PSD2 and GDPR. This involved preparing reports, addressing inquiries, and facilitating reviews to demonstrate our compliance measures and risk assessments.

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Describe your approach to strategic advisory and collaboration with other teams.

My approach to strategic advisory is centered on transparency and fostering collaboration. I prioritize building relationships with different teams by distilling complex regulatory issues into clear, actionable insights. This involves regular meetings, cross-functional workshops, and ensuring every team understands their role in achieving compliance and governance objectives.

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What strategies would you employ to enhance operational efficiency at Satispay?

To enhance operational efficiency at Satispay, I would focus on process optimization and technology integration. Utilizing data analytics for risk assessments and streamlining workflows would be essential. Promoting a culture of continuous improvement and encouraging employee input can lead to innovative solutions that further drive efficiency.

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How do you prioritize compliance with business agility?

Balancing compliance with business agility requires a strategic, risk-based approach. I would prioritize understanding the core business objectives and integrate compliance as a foundational element of our technology and processes. This way, compliance becomes a partner in innovation rather than an obstacle, allowing us to remain nimble while adhering to regulations.

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Can you share an example of leading a cross-functional initiative?

Certainly! In a previous role, I led a cross-functional initiative to improve our compliance reporting mechanisms. By involving stakeholders from legal, finance, and ICT departments, we developed a centralized reporting system that enhanced accuracy and efficiency, ensuring we met regulatory expectations while streamlining internal processes.

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What tools or systems do you think are essential for effective risk management?

For effective risk management, tools such as risk assessment software, compliance management systems, and data analytics platforms are essential. These systems help in proactively identifying potential risks, automating compliance processes, and visualizing data trends, which are crucial for informed decision-making.

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How do you communicate complex regulatory information to non-technical teams?

I communicate complex regulatory information by breaking it down into simpler concepts and using relatable examples. My approach includes incorporating visuals, analogies, and allowing for open discussions, ensuring non-technical teams understand how these regulations affect their areas, thus fostering a culture of compliance throughout the organization.

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What motivates you to work in the fintech sector, particularly in compliance?

I am motivated by the potential fintech has to innovate and disrupt traditional financial services. Working in compliance allows me to ensure that this innovation occurs responsibly, helping to build trust with customers and regulators alike. Contributing to a secure and efficient financial ecosystem resonates with my drive to foster positive change in the industry.

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Simplify payments to improve everyone’s life

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Full-time, hybrid
DATE POSTED
March 13, 2025

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