Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Canandaigua

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, you'll manage a variety of essential responsibilities that support both patients and providers. Your day will involve assisting with medical procedures, preparing exam rooms, handling patient scheduling, managing insurance documentation, and maintaining organized patient records. The goal is to ensure a welcoming environment that enhances patient care, allowing you to play a vital role in the overall experience at our Canandaigua office.

To qualify for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, candidates should ideally have between 6 months to 1 year of experience in a dermatology or medical environment. A high school diploma or GED is required, while advanced education and certification as a medical assistant are highly encouraged. Familiarity with EMR systems, HIPAA compliance, and strong communication skills will also set you up for success in this role.

The Medical Assistant/Patient Coordinator role at Schweiger Dermatology Group operates on a full-time schedule, encompassing 30+ hours weekly. You'll typically work Monday through Friday, with the possibility of some weekend shifts based on business needs. We value flexibility and teamwork, so being adaptable within your schedule is key to ensuring the best care for our patients.

Schweiger Dermatology Group offers an array of benefits for Medical Assistant/Patient Coordinators to ensure your well-being and professional development. Full-time employees are eligible for health coverage, including medical, dental, and vision, as well as contributions to Health Savings Accounts. Additional perks include a 401(k) plan, personal holidays, employee discounts on skincare products, and a supportive work environment to foster your growth.

Absolutely! At Schweiger Dermatology Group, we believe in supporting our team members' professional development. As a Medical Assistant/Patient Coordinator, you’ll have opportunities to expand your skills and knowledge within the medical field. The positive work environment and encouragement from leadership are designed to help you succeed and potentially pave the way for future career advancement.

When answering this question, highlight specific roles and responsibilities you've held in prior medical settings. Discuss any relevant procedures you assisted with, how you contributed to patient care, and your familiarity with administrative tasks like scheduling and documentation. Providing concrete examples illustrates your qualifications and readiness for the position.

Emphasize the value of empathy and communication skills when answering this question. Reinforce that being able to connect with patients and understand their needs is crucial. You might also mention organizational abilities and attention to detail as essential qualities that help in managing both clinical and administrative duties effectively.

In your response, discuss strategies like creating to-do lists or using scheduling tools to manage your workflow efficiently. Stress the importance of communication with team members to ensure priorities align and patient care standards remain high. This showcases your ability to work in a fast-paced environment while maintaining quality service.

This is your opportunity to discuss any EMR systems you've worked with in the past, providing specifics of your experience. If you're not familiar with a particular system used at Schweiger Dermatology Group, express your willingness to learn and adapt quickly. Emphasizing your ability to embrace new technology will reassure interviewers of your technical competency.

When addressing this question, think of a specific example where you managed a challenging scenario. Describe how you remained calm, listened to the patient's concerns, and worked towards a resolution. Highlighting your conflict resolution skills and commitment to patient satisfaction can demonstrate your readiness for the role.

Your answer should reflect your understanding of HIPAA and its importance in healthcare. Discuss how you ensure that patient information is securely stored, how you handle conversations in a discreet manner, and any specific protocols you follow to protect patient confidentiality in your past experiences.

Express your admiration for Schweiger Dermatology Group's commitment to creating the Ultimate Patient Experience and a positive work environment. Point out any values of the organization that resonate with you and discuss how the role aligns with your career goals in the medical field, reinforcing your motivation to contribute to the team's success.

Outline any previous experience with managing cash handling, processing payments, and ensuring invoicing accuracy. Discuss your attention to detail and commitment to following procedures while safeguarding patient information. This will demonstrate your reliability and integrity when handling financial responsibilities.

Share your passion for patient care and how making a positive impact on patients' lives motivates you. You can also mention your personal goals for professional development and how the role offers opportunities to learn and grow in the medical field, showcasing your dedication to the profession.

Indicate your proactive approach to staying informed about the latest trends and practices in dermatology. Mention any resources you utilize, like relevant articles, professional organizations, or continuing education courses. This shows your commitment to ongoing learning and excellence in patient care.