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Product Manager

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About The Role:
We are looking for a Platform Product Manager to drive the execution of core platform capabilities that drive activation, retention, and long-term customer value across SecurityScorecard’s products. This role is critical to enabling other engineering teams, enhancing platform services, and ensuring our infrastructure supports future growth.  

Reporting to the Senior Director of Product, you will be responsible for defining platform requirements, driving technical initiatives, and prioritizing features that enhance activation rates, improve customer experience and contribute to Gross Revenue Retention (GRR).

As part of a fast-growing startup, you will be expected to interface with customers, maintain technical documentation, collaborate with marketing and sales teams, and address challenges that arise as we scale. If you are passionate about platform services, API-driven architectures, and cybersecurity, this is an exciting opportunity to shape SecurityScorecard’s future.  

Responsibilities:

  • Platform Roadmap Execution  
  • Define strategies to improve activation rates by ensuring frictionless onboarding onto platform services.
  • Partner with engineering and design teams to build core platform features that enhance scalability, performance, and extensibility.  
  • Maintain internal platform services such as, SSO, RBAC, accessibility, reporting to improve platform efficiency.  
  • Prioritize bugs, regressions, and platform enhancements, ensuring seamless operation for internal and external users.
  • Work with design system teams to ensure UI/UX consistency across platform features.  

Cross-Functional Collaboration

  • Work closely with multiple product teams and customer-facing teams to triage and prioritize client requests based on business value and technical feasibility.  
  • Engage with enterprise customers to understand their security needs and translate them into platform capabilities.  
  • Collaborate with Product Marketing and Sales teams to develop collateral for platform features, ensuring clear communication with customers.  

Technical & Market Research  

  • Conduct market and competitive analysis to stay ahead of emerging platform technologies and trends.  
  • Develop a deep understanding of user engagement, engineering constraints, and system limitations to make informed trade-offs.  
  • Continuously improve platform scalability, reliability, and security, leveraging insights from customer feedback and performance data.  
  • Develop and maintain technical documentation for internal and external stakeholders.  

Qualifications:

Basic Qualifications  

  • 3+ years of Product Management experience  with a focus on platform services and deep technical topics.  
  • Strong understanding of B2B SaaS products, security use cases, and enterprise software challenges in an agile environment.  
  • Metrics-driven mindset, with experience developing OKRs/KPIs related to activation, engagement, and GRR.
  • Familiarity with enterprise-grade platform services such as SSO, RBAC/Identity Management, Reporting, Accessibility, and Localization.  
  • Proven ability to define and prioritize user requirements balancing business impact with technical feasibility.  

Additional Qualifications (Preferred, but not required)  

  • Experience working with notification platforms, rules engines, and authentication protocols.  
  • Background in cybersecurity concepts and best practices.  
  • Exposure to data science and machine learning applications in security.  
  • Experience working with design system teams to drive UI consistency across platform features.  

What Sets You Apart  

    • You thrive in a fast-paced startup environment, balancing technical depth with strategic product thinking.  
    • You have a customer-first approach, ensuring platform capabilities drive real value for both internal teams and external users.  
    • You excel at cross-functional collaboration, working effectively with engineers, designers, and business teams.  
    • You bring a strong technical foundation, enabling you to navigate complex infrastructure decisions and make smart trade-offs.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $80,000 - $110,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

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CEO of SecurityScorecard
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Aleksandr Yampolskiy
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What You Should Know About Product Manager, SecurityScorecard

At SecurityScorecard, we're on a mission to enhance cybersecurity resiliency, and we're looking for a talented Product Manager to join our remote team. As a Platform Product Manager, you'll play a crucial role in executing core platform capabilities that boost activation and retention, ultimately driving long-term customer value. Collaborating with engineering teams and other departments, you'll define platform requirements and prioritize features that enhance customer experiences while ensuring our infrastructure remains scalable for future growth. If you're passionate about API-driven architectures and want to make an impact in the cybersecurity space, this role is tailor-made for you! Your responsibilities will include executing the platform roadmap, working closely with cross-functional teams, and conducting market research to stay ahead in our dynamic industry. At SecurityScorecard, we pride ourselves on our inclusive company culture and commitment to employee engagement, constantly striving to be one of the most innovative companies. If you have at least 3 years of product management experience in B2B SaaS, and a strong understanding of enterprise software challenges, we'd love to see you apply. Join us in shaping the future of cybersecurity!

Frequently Asked Questions (FAQs) for Product Manager Role at SecurityScorecard
What are the key responsibilities of a Product Manager at SecurityScorecard?

The key responsibilities of a Product Manager at SecurityScorecard include executing platform roadmaps, defining strategies to improve customer activation rates, collaborating with engineering and design teams, and ensuring seamless operation of platform services. The role involves engaging with customers to understand their security needs and translating them into actionable platform capabilities, all while maintaining technical documentation and prioritizing features based on business value.

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What qualifications are needed for a Product Manager role at SecurityScorecard?

To qualify for the Product Manager position at SecurityScorecard, candidates should have at least 3 years of experience in product management with a strong focus on platform services in a B2B SaaS environment. A deep understanding of enterprise software challenges and metrics-driven mindset with experience developing OKRs and KPIs related to activation and engagement are essential. Familiarity with enterprise-grade platform services is also crucial for this role.

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How does SecurityScorecard handle cross-functional collaboration for Product Managers?

At SecurityScorecard, effective cross-functional collaboration is a cornerstone of the Product Manager role. Product Managers work closely with engineering, design, sales, and marketing teams to ensure that client requests are prioritized effectively and that platform features meet user needs. This collaborative approach helps ensure that all teams are aligned and that the platform continuously evolves based on customer feedback and market research.

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What is the estimated compensation for the Product Manager position at SecurityScorecard?

The estimated total compensation range for the Product Manager position at SecurityScorecard is between $80,000 and $110,000, which includes base salary plus bonuses. Actual compensation may vary based on factors like skills, qualifications, and experience, with opportunities for annual performance-based incentives and equity as part of the overall benefits package.

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What are the opportunities for growth in the Product Manager position at SecurityScorecard?

The Product Manager position at SecurityScorecard offers significant opportunities for growth. As part of a fast-paced startup environment, you'll have the chance to shape the future of cybersecurity products and services while enhancing your skills in product management. Engaging with enterprise customers and collaborating across teams will help you expand your professional network and deepen your understanding of the industry, paving the way for more advanced roles within the company.

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Common Interview Questions for Product Manager
What experience do you have with platform services in product management?

When answering this question, consider highlighting specific projects where you've managed platform services. Discuss any challenges you faced, how you prioritized tasks, and the outcomes of your initiatives, focusing on user satisfaction and engagement.

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How do you approach defining product requirements?

Explain your process for gathering requirements, which might include customer interviews, market research, and collaboration with cross-functional teams. Emphasize the importance of aligning product features with business goals and user needs.

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Can you describe a successful product launch you've managed?

Share details about a specific product launch, including the steps you took to prepare the team and how you measured success. Highlight any challenges encountered and how you addressed them to ensure a successful outcome.

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How do you prioritize features in a product roadmap?

Discuss your methods for prioritization, such as utilizing frameworks like MoSCoW (Must have, Should have, Could have, Won't have) or assessing features based on customer value and technical feasibility. Provide examples of how your prioritization led to successful product iterations.

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What do you see as the biggest challenges for Product Managers in a startup environment?

Identify challenges such as resource constraints, rapidly changing priorities, and the need for cross-departmental collaboration. Discuss how you adapt your strategies to navigate these challenges effectively while maintaining focus on user needs and business objectives.

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How do you involve customers in the product development process?

Share examples of how you gather customer feedback through surveys, interviews, and beta testing. Explain how you incorporate this feedback into your product strategy, showcasing your commitment to a customer-first approach.

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How do you measure product success post-launch?

Discuss key performance indicators (KPIs) such as activation rates, user engagement, and customer retention metrics. Explain how you track these metrics over time to assess product performance and inform future enhancements.

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What is your experience with Agile methodologies?

Describe your familiarity with Agile practices, such as conducting regular sprints, stand-up meetings, and retrospectives. Highlight how you've utilized these methodologies to streamline product development and enhance team collaboration.

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Can you discuss a time you had to address a bug or regression in a product?

Provide a scenario where you identified or were alerted to a bug. Explain how you assessed its impact, what steps you took to resolve the issue, and how you communicated with stakeholders throughout the process.

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What tools do you use for product management?

Mention specific tools that you've utilized, such as JIRA, Trello, or Asana for project management, and analytics tools for monitoring user engagement. Discuss how these tools have helped you track progress and improve communication within teams.

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Our mission is to make the world a safer place by transforming the way organizations understand, improve, and communicate cybersecurity risk to their boards, employees, and vendors.

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DATE POSTED
March 18, 2025

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