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Sr Specialist Tech Business Analysis (SR. AGILE COACH)

Job Description:Role Description:Agile Coaches focus on driving transformation for the program which they are assigned and fully engaged. They are experts in helping teams mature in the use of agile methodology and explaining how the Scaled Agile Framework (SAFe) is used and implemented at AT&T. They will promote consistent behaviors and provide guidance to drive maturity. Agile Coaches guide and help teams on both the product and delivery side.The Agile Coach will use their broad Agile experiences and understanding of best practices to develop multiple agile teams within an organization or a release train. The Agile Coach may serve as an advisor for Scrum Masters and Scrum Teams and will help in the execution of an Agile Release Train. Afterwards, the Agile Coach can periodically check on teams, help them stay on track with Agile techniques, and fine-tune behavior as needed.Key Roles and Responsibilities:• The Agile Coach serves in a coaching/mentoring role only and does not occupy a SAFe role or an active member of a Scrum Team.• Participate in and support the AT&T Transformation effort, which may include:• Driving SAFe principles, values, behaviors and methodologies throughout the organization.• Assisting teams with planning and execution of ceremonies, use of the AT&T selected standard Agile tracking tool, Epic creation, User Story development, etc.• Partnering with the Product Owner to create and maintain the Backlog, including grooming.• Partnering with the Scrum Masters, Release Train Engineers (RTEs) and Solution Train Engineers (STEs) to ensure cross-team coordination and servant leadership.• Reaching out to the larger company network for impediment removal.• Guidance on use standard metrics that give the team insight into how they are doing and assistance in reporting these metrics to management.• Encouraging adoption of a truly Agile mindset, including ownership, self-management, empowerment and servant leadership.• Performing Agility assessment and providing feedback on future areas of focus for team improvement.• Coaching SAFe Team Members, SAFe Roles and Scrum Masters.• Pushing comfort levels of team members to achieve results.• Training SAFe Courses.Job Contribution:Technical professional with some experience. Sound technical knowledge growing through application, expanding knowledge of ATT technologies.Education:Preferred Bachelors of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience.Core Responsibilities:• Deliver hands-on coaching of individual teams in all aspects of Scrum and Kanban - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, etc.• Be a consultant as needed and work with the clients in product roadmap activities and translate the client vision into an actionable roadmap in terms of features and release schedule for the teams.• Coach the scrum master, product owner, team, and leadership as appropriate.• Conduct trainings and workshops as per the requirement of the teams.• Be with the team / customer on the floor and guide them in the transformation.• As needed, collaborate with other function / departments to understand the best practices and adopt in his/her team.• Interact directly with software and operations teams to mentor and guide them on the mechanics of Lean and Agile methods to achieve optimal team efficiency.• Collaborate within the Agile Practice and lend support to organizational initiatives.• Implement metrics framework to track value creation through Agile adoption.• Expose our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, using lean, scrum, kanban, and other agile thinking.Qualifications:• Overall 12 years+ of IT experience with 5 or more years of experience as agile coach.• Must have experience in using scaled agile framework (SAFe), Scrum, Kanban, DAD or LeSS.• Experience in conducting workshops, retrospectives, assessments, building relationships between multiple stakeholders and team members.• Agile coaching certification such as -SPC, ICP ACC, PSM 3.• SM/PO/DevOps certification.• Experience in handholding PO, Scrum Master and stakeholders during the transformation.• Excellent interpersonal skills, ability to work with diverse personality types.• Excellent communication, organization, and time management skills.• Nice to have knowledge about TDD, ATDD, BDD, CI/CD and XP.• Track record of implementing agile techniques in different work cultures and environments.• Excellent written and verbal communication skills.Desired Tools Experience (Or equivalent):• Jira• ADO• Leankit• Planview• PowerBIWeekly Hours: 40Time Type: RegularLocation: Hyderabad, Andhra Pradesh, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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What You Should Know About Sr Specialist Tech Business Analysis (SR. AGILE COACH), AT&T

Are you ready to take on a pivotal role as a Sr Specialist Tech Business Analysis and Agile Coach with AT&T? In this exciting position, you'll drive transformation within teams and help them embrace the agile methodology like pros. Your expertise in the Scaled Agile Framework (SAFe) will be invaluable as you guide teams to maturity in their agile practices. You won’t just be a coach; you’ll foster collaboration and self-organization, ensuring that every team member is empowered and engaged. Your journey will involve partnering with Product Owners to build and prioritize the backlog, engaging closely with Scrum Masters to execute Agile Release Trains, and leveraging your vast experience to remove impediments. It's not just about processes; it's about cultivating a culture of continuous improvement and agility. With your guidance, you'll provide hands-on coaching, conduct workshops, and offer actionable insights to help teams flourish. So if you have a background in engineering or computer science, along with solid agile coaching certifications (like SPC or PSM), we want you on our team. Join AT&T and help shape the future of how we work together!

Frequently Asked Questions (FAQs) for Sr Specialist Tech Business Analysis (SR. AGILE COACH) Role at AT&T
What are the key responsibilities of a Sr Specialist Tech Business Analysis and Agile Coach at AT&T?

As a Sr Specialist Tech Business Analysis and Agile Coach at AT&T, your primary responsibilities include coaching multiple agile teams, promoting SAFe principles, and guiding teams during their transformation. You will be involved in planning ceremonies, partnering with Product Owners to maintain the backlog, and ensuring cross-team coordination. Your role as a mentor is critical in achieving self-management and ownership within teams.

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What qualifications are required for the Sr Specialist Tech Business Analysis and Agile Coach position at AT&T?

The ideal candidate for the Sr Specialist Tech Business Analysis and Agile Coach role at AT&T should possess at least 12 years of overall IT experience, with a minimum of 5 years as an agile coach. A Bachelor's degree in a relevant field, combined with agile coaching certifications such as SPC or PSM, is also essential. Experience with tools like Jira and PowerBI and a knowledge of TDD and BDD will set you apart.

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How does AT&T support Agile transformation through the Sr Specialist Tech Business Analysis and Agile Coach role?

In the role of Sr Specialist Tech Business Analysis and Agile Coach, you support Agile transformation at AT&T by implementing SAFe principles throughout the organization, providing hands-on coaching, and conducting trainings to empower teams. Your guidance is crucial in helping teams adopt an Agile mindset and improve their processes, ultimately aiming for higher efficiency and productivity.

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What interpersonal skills are important for the Sr Specialist Tech Business Analysis and Agile Coach at AT&T?

As a Sr Specialist Tech Business Analysis and Agile Coach at AT&T, excellent interpersonal skills are vital to effectively communicate and build relationships with team members, stakeholders, and leadership. You should be comfortable working with diverse personalities and possess strong facilitation and mentoring abilities to drive team collaboration and self-organization.

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What tools and methodologies should a Sr Specialist Tech Business Analysis and Agile Coach at AT&T be familiar with?

A Sr Specialist Tech Business Analysis and Agile Coach at AT&T should be proficient in tools such as Jira, ADO, and Planview. Familiarity with methodologies like Scrum, Kanban, and Lean, along with knowledge of Agile frameworks such as SAFe, is crucial for success in this role.

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Common Interview Questions for Sr Specialist Tech Business Analysis (SR. AGILE COACH)
Can you describe your experience with implementing agile methodologies as an Agile Coach?

When answering this question, focus on specific instances where you successfully implemented agile methodologies. Highlight your role in facilitating ceremonies, coaching teams, and any metrics you tracked to gauge success. Discuss how you adapted your coaching style to different team dynamics and challenges.

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How do you approach coaching teams that are resistant to agile practices?

Share your strategies for addressing resistance, such as actively listening to team concerns, engaging in one-on-one discussions to understand their perspectives, and demonstrating the benefits of agile practices through small wins before scaling up. Show how you cultivate an inclusive environment.

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What are the key metrics you use to assess team performance in an agile environment?

Discuss metrics like velocity, lead time, and cycle time, and explain how you leverage these in agile coaching to provide teams with insights into their performance. Mention how you use these metrics to drive conversations around improvement and enhance transparency.

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Can you give an example of a particularly challenging project you coached and the outcome?

Describe a project where your coaching made a significant impact. Share the challenges faced, the steps you took to address them, and the results achieved, including how team dynamics improved and objectives were met.

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How do you ensure continuous improvement within agile teams?

Explain how you facilitate retrospectives and promote a culture of open feedback. Discuss your methods for encouraging teams to celebrate successes and identify areas for enhancement while fostering accountability.

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What role does communication play in the success of agile teams, according to your experience?

Emphasize the importance of clear, open communication among all team members and stakeholders. Share how you help teams establish effective communication channels and protocols to ensure alignment and collaboration.

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How do you tailor your coaching strategies to different teams or environments?

Describe your approach to assessing a team's unique culture, strengths, and weaknesses. Explain how you customize your coaching methods based on their environment, including adapting your language, practices, and tools to support their specific needs.

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What best practices have you found when training others on SAFe methodologies?

Share the training techniques that resonate with participants, such as interactive workshops and real-world scenarios. Highlight your focus on practical applications of the SAFe framework and creating an engaging learning environment.

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How do you align agile practices with company goals and objectives?

Discuss how you communicate with stakeholders to understand the company's strategic objectives and align agile practices accordingly. Provide examples of initiatives you've led to ensure team efforts contribute directly to business goals.

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What is your philosophy on servant leadership in an agile context?

Articulate your belief in servant leadership as fundamental to agile success, emphasizing how supporting and empowering team members can lead to higher engagement and better results. Provide examples of how you've embodied this philosophy in your coaching.

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Full-time, on-site
DATE POSTED
December 14, 2024

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