Staffing Coordinator

As a Staffing Coordinator at Kessler Institute for Rehabilitation, you will manage staff scheduling using the When I Work program, ensuring proper coverage and accuracy in staffing patterns. You'll also train new staff on scheduling procedures, maintain detailed attendance records, and handle payroll for the nursing department, while collaborating with nursing managers and HR.

To qualify for the Staffing Coordinator position at Kessler Institute for Rehabilitation, a high school diploma or equivalent is preferred, alongside at least three years of administrative experience. Previous hospital or staffing experience is also advantageous. Proficiency in computer applications is essential for fulfilling the duties of this role.

At Kessler Institute for Rehabilitation, new Staffing Coordinators receive comprehensive onboarding training, which includes familiarization with the When I Work scheduling program, understanding nursing department protocols, and developing skills to effectively manage staffing needs. The focus is on ensuring new team members are confident and prepared for their responsibilities.

Working as a Staffing Coordinator at Kessler Institute for Rehabilitation offers excellent benefits, including a starting pay of $20/hr, tuition assistance up to $5,000 after the first year, and a full benefits package that encompasses medical, dental, vision, 401k plans, and life insurance. This role not only supports your financial health but also helps foster professional growth through exposure to a strong nursing team.

Kessler Institute for Rehabilitation prioritizes patient care quality by employing a proactive approach to staffing, forecasting needs, and maintaining strong compliance with agency policies. The role of the Staffing Coordinator is pivotal in ensuring that all nursing staff are adequately scheduled and equipped to provide exceptional care to patients across various rehabilitation programs.

In answering this question, highlight your relevant administrative experience, particularly in scheduling or staffing roles. Discuss any specific software you’ve used, such as When I Work, and your ability to manage detailed records, which are critical for the Staffing Coordinator role at Kessler Institute for Rehabilitation.

Demonstrate your problem-solving skills by explaining a systematic approach to identify and address discrepancies, including communication with relevant managers and using technology effectively. Share past experiences where you assessed, reported, and resolved scheduling conflicts.

Provide examples from previous roles where you've successfully maintained payroll records and attendance logs. Discuss the importance of accuracy in these tasks and how you ensure compliance with policies, especially in a healthcare setting like Kessler Institute for Rehabilitation.

Share a structured approach to training that includes clear instructions, hands-on practice, and ongoing support. Emphasize the importance of fostering an environment where questions are encouraged and errors are treated as learning opportunities, especially crucial in a healthcare environment.

Discuss your method for prioritizing based on urgency and impact, taking into account both immediate staffing needs and longer-term planning. Providing examples of how you successfully managed multiple priorities in past positions will reinforce your ability to thrive in the role.

Identify qualities such as strong communication skills, attention to detail, and adaptability as crucial for a Staffing Coordinator. Illustrate your points with examples of how these qualities helped you succeed in past roles, particularly in high-pressure environments, like healthcare.

Explain your approach to regularly reviewing agency compliance guidelines, maintaining current records, and conducting thorough orientations for agency personnel. Providing an example of a time you ensured compliance in a previous position can enhance your answer.

Talk about the analysis of trends in admissions, staffing patterns, and seasonal needs you've engaged in. Highlight how this foresight helps prevent staffing emergencies, ultimately ensuring consistent patient care at Kessler Institute for Rehabilitation.

Outline an action plan that includes assessing the situation, communicating with nursing leadership, and utilizing per diem or agency staff to fill gaps. Stress the importance of maintaining a focus on patient care even in challenging situations.

Describe how your organizational skills and proactive approach would allow you to effectively assist in various administrative tasks, including record-keeping, scheduling support, and cross-training staff. Your ability to alleviate administrative burdens can enhance team productivity.