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Data Center Technician

Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center capacity that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companies’ continued transition of data workloads and storage to the cloud.

 

Serverfarm has integrated innovation, sustainability and digital transformation into its mission and culture. Serverfarm developed in 2009 out of a need in the market to help customers become more efficient as capacity demands and data management challenges grew. The Serverfarm team began purchasing data centers from customers and leasing back the portion they needed. This strategy transitioned the company from a data center real estate owner into a data center developer and operator, resulting in a growing international portfolio of state-of-the- art facilities.

 

In 2015, Serverfarm developed its award-winning service platform InCommand with the goal of bringing together the three main elements of a data center: real estate, electrical and mechanical infrastructure, and the IT environment. This portal-based solution combines people, process, and platform, creating a cloud-like experience for data centers. Serverfarm delivers its sustainable Data Center Managemen t as a Service (DMaas) approach at more than 750 locations across forty-five countries.


Key Accountabilities
  • Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.
  • Monitor power and environmental conditions within all critical spaces within the facility.
  • Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.
  • Assist with planning and scheduling corrective maintenance activities
  • Escort and support outside contractors, ensuring they are abiding SF work rules and processes
  • Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event.
  • Support and follow all SF Change Control policies and procedures.
  • Perform site rounds and report any issues found to site management.
  • Participate in construction and commissioning activities as directed by site management
  • Adhere to all local, state and federal safety laws and requirements
  • Complete other duties as assigned by the management team
  • Participate in and support MOP/SOP/EOP documentation process for site.
  • Participate in and support the development of site policies and standards
  • Work with site team members to deliver 100% uptime of critical infrastructure


Background
  • Experience working in a Data Center with proven success in delivering customer requirements in a critical technology environment
  • Evidence of self-management and alignment with ever-changing priorities
  • Good written and oral communication skills, tenacity, and working to a high level of accuracy


$18 - $35 an hour
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CEO of ServerFarm
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Avner Papouchado
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Average salary estimate

$55120 / YEARLY (est.)
min
max
$37440K
$72800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Center Technician, ServerFarm

If you're passionate about technology and thrive in a critical environment, Serverfarm in Hockley, TX is looking for a dedicated Data Center Technician to join our innovative team. As a top developer and operator of data centers across North America and beyond, we are on a mission to meet the increasing demand for capacity in the era of artificial intelligence and cloud computing. You'll be at the forefront of ensuring our facilities operate smoothly and safely, with your role being vital to maintaining our high standards in mechanical, electrical, and plumbing (MEP) systems. You'll monitor power and environmental conditions, assist in maintenance tasks, and make sure our external contractors follow our safety protocols. Working in a dynamic and rapidly evolving environment means you'll often be managing multiple priorities, so we’re looking for someone who is proactive and can handle tasks independently while collaborating with our team. With a competitive hourly rate between $18 and $35, this is more than just a job; it's an opportunity to grow your career with a company that values innovation and sustainability. Join us in shaping the future of data center management and become part of a dedicated team that prioritizes excellence and uptime across our international network. At Serverfarm, your contributions will make a difference in how we manage data and improve efficiency for our clients. Ready to take the next step in your career? We’d love to have you on board.

Frequently Asked Questions (FAQs) for Data Center Technician Role at ServerFarm
What are the main responsibilities of a Data Center Technician at Serverfarm?

As a Data Center Technician at Serverfarm, your main responsibilities include maintaining a safe operational environment for all mechanical, electrical, and plumbing (MEP) systems, monitoring power and environmental conditions, performing maintenance tasks using our internal CMMS, assisting in planning corrective maintenance activities, and supporting on-site contractors adhering to Serverfarm's safety protocols. You'll also participate in various project activities, ensuring 100% uptime of critical infrastructure.

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What qualifications and experience are needed for the Data Center Technician position at Serverfarm?

To be considered for the Data Center Technician role at Serverfarm, candidates should have experience working in a data center environment, demonstrating a record of successfully meeting customer requirements. Good written and oral communication skills, along with a high level of accuracy and attention to detail, are essential. Additionally, the ability to self-manage amidst evolving priorities is crucial for success in this position.

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How does Serverfarm support the professional development of Data Center Technicians?

Serverfarm is committed to the professional growth of its employees, including Data Center Technicians. The company encourages participation in training programs, documentation processes, and safety protocols, allowing you to enhance your skills and knowledge in data center operations. Being part of a team that collaborates on various initiatives also provides valuable learning opportunities in a dynamic environment.

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What is the work environment like for a Data Center Technician at Serverfarm?

The work environment for a Data Center Technician at Serverfarm is fast-paced and collaborative, filled with opportunities to tackle challenges in real-time. Our team values safety and efficiency, and you can expect to engage with various technologies and methodologies aimed at sustaining critical infrastructure. You'll be surrounded by like-minded professionals who are dedicated to pushing the boundaries of data management and operational excellence.

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What is the hourly pay range for a Data Center Technician at Serverfarm?

The hourly pay range for a Data Center Technician at Serverfarm is between $18 and $35, depending on experience and qualifications. This competitive compensation reflects the importance of this role in ensuring that our data centers operate efficiently and safely, contributing significantly to our overall mission of delivering exceptional data center management services.

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Common Interview Questions for Data Center Technician
Can you describe your experience working in a data center environment?

When responding, be sure to highlight specific roles you've held, the types of technologies you've worked with, and any relevant achievements in maintaining or improving data center operations.

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How do you ensure safety regulations are followed in a data center?

Discuss your understanding of safety protocols, past experiences in adhering to these standards, and any specific safety initiatives you've contributed to that resulted in improved practices in your past roles.

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What monitoring systems or tools have you used in data center management?

Highlight any specific tools or software you are familiar with, explain how you've utilized them for monitoring power and environmental conditions, and discuss the effectiveness of those systems in your prior work.

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How do you prioritize tasks when unexpected issues arise in a data center?

Share your strategies for prioritizing tasks effectively, such as assessing the impact of the issue, collaborating with team members, and outlining a practical response plan to manage the situation.

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Describe a time you dealt with a technical issue in a critical environment. What was the outcome?

Provide a detailed account of a specific experience, focusing on the steps you took to resolve the issue, how you communicated with your team, and any lessons learned from the challenge.

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What do you understand about Serverfarm's approach to data center management?

Demonstrate your understanding of Serverfarm's DMaas approach, emphasizing their focus on sustainability and innovation, and why you align with their company values and mission.

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How do you stay updated on industry trends and technologies in the data center sector?

Discuss any professional organizations, journals, conferences, or continuing education efforts that you participate in to keep up with the latest trends and technologies in the data center industry.

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What would you consider the most important qualities for a Data Center Technician?

Highlight qualities such as attention to detail, problem-solving skills, teamwork, and adaptability, explaining why each is crucial in maintaining efficiency in data center operations.

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How would you communicate technical information to someone without a technical background?

Provide examples of how you've simplified complex technical concepts in the past, emphasizing your ability to relate the information to the audience's level of understanding and ensuring clarity.

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What motivates you in your role as a Data Center Technician?

Share personal motivations such as contributing to technological advancements, ensuring uptime, or the satisfaction of troubleshooting and solving problems, reflecting your enthusiasm for the role.

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Full-time, on-site
DATE POSTED
December 14, 2024

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