Job details

Account Manager - Dutch and French speaking

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts. The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development.

The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path.

Every day, you’ll get to:

Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
Provide ‘on demand’ sales support to customers
Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time
Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

Qualifications

To be successful in this role you:

Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
Ran full cycle sales deals for 1-2+ years
Are coachable and focused on personal development to learn new skills
Have the ability to understand the "bigger picture" beyond solving a siloed issue
Are driven and consistently able to apply newly learned, complex knowledge

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Account Manager - Dutch and French speaking, ServiceNow

Join ServiceNow as an Account Manager - Dutch and French Speaking located in our vibrant Dublin office on Dawson Street! Here, you’ll dive headfirst into a team that’s redefining enterprise cloud software. With a history that traces back to a visionary dream in sunny San Diego, we’re now a global powerhouse with a mission to transform how businesses operate through our innovative, AI-powered platform. As an Account Manager, you’ll take on key responsibilities in driving sales revenue, building proposals, and developing strategic account plans all while collaborating closely with a talented team of Account Executives and Solutions Consultants. Your day-to-day will include supporting large enterprise accounts across various stages of their customer journey, forging meaningful relationships with decision makers, and maintaining a proactive approach to account management and customer success. We believe in investing in our people, and that means providing structured training and personal development opportunities to help you flourish in your role. Plus, we celebrate diversity and encourage all backgrounds to apply, so if you’re ready to elevate your sales career in a dynamic environment, reach out and see how you can make a real impact with us at ServiceNow!

Frequently Asked Questions (FAQs) for Account Manager - Dutch and French speaking Role at ServiceNow

What are the core responsibilities of an Account Manager - Dutch and French speaking at ServiceNow?

As an Account Manager - Dutch and French speaking at ServiceNow, your primary responsibilities include driving sales efforts for under-penetrated Enterprise accounts, building quotes and proposals, and collaborating with Account Executives to implement strategic account plans. You'll also engage with clients to understand their business needs, facilitating their digital transformation while supporting customer success initiatives.