Ethics & Compliance Program Manager

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The ServiceNow Ethics & Compliance (E &C) team is a part of the larger ServiceNow Legal organization serving as stewards of our ethics culture, champions of ServiceNow Code of Ethics and policies, and trusted advisors driving integrity across the company and helping the business innovate and execute.  

As part of the Office of the Chief Ethics & Compliance Officer (CECO), we are hiring an experienced program manager who is proficient in delivering mulitiple key initiatives within a fast paced environment. This role will help drive strategic initiatives and programs across the various E &C departments and operationalization of primary CECO initiatives. 

What you get to do in this role: 

• Work for a customer centric enterprise with the commitment to provide efficient and effective solutions for businesses, and having a strong employee culture 

• Efficiently manage E&C strategic programs by using organizational change management best practices  

• Responsible for tracking and reporting program portfolio status to CECO on a regular basis 

• Support E&C awareness communication plans across the enterprise, in collaboration with regional and functional leads 

• Partner with E&C Leadership and their teams for managing end-to-end execution of identified strategic programs 

• Drive creation and management of E&C Change Management plans and communications 

• Develop trusted relationships with key stakeholders to support in achieving strategic program objectives 

• Create a collaborative team environment that fosters trust, creativity, and learning 

In order to be successful in this role, you will need the following: 

• 8+ years of program or project management, experience in the Governance, Risk and Compliance field  

• Experience in owning program strategy, end to end delivery, and communicating results to senior leadership  

• Excellent communication skills with the ability to influence and work cross-functionally 

• Experience using data and metrics to determine and drive improvements 

• Experience working across various stakeholders within multiple functions and regions  

• Experience launching new cross-functional programs and governance structures, by defining scope, goals and requirements 

• Experience in change management and driving adoption of new processes, decisions, and tools 

• Demonstrated ability to influence decisions, manage multiple projects, prioritization, planning and task delegation 

• Strong analytical, problem solving, decision-making skills 

• Prior experience at a SaaS, PaaS Cloud company 

• Lean Six Sigma black belt preferred 

For positions in this location, we offer a base pay of $119,300-208,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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