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Solution Sales Executive, Low Code and Intelligent Automation - job 1 of 2

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a member of our Solution Sales team you will have a major impact on our future success.  Low Code Application Development and Intelligent Workflow Automation on the Now Platform is a rapidly growing focus area for ServiceNow.  Since the Now Platform is now a leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, members of this team will have an opportunity to drive this next growth engine for ServiceNow, along with support from the business unit, executive team, and sales.

ServiceNow is seeking a Solution Sales Specialist for our Creator Workflows Business Unit that is a customer facing domain expert, that drives innovative business solutions with our customers

Team

Be part of a small, over-achieving, and dynamic team building the Low Code and Automation business in EMEA.  All Servicenow technologies are developed on a single platform.  The Creator Workflows team is responsible for the go to market and sales of a rich set of technologies our customers and partners use to develop their own custom workflows and applications on that single platform.  In today’s world speed, agility and control are of the essence and with Now Platform, customers can get exactly that.

We help our customers to be successful in their business by providing technology that makes their work flow.  From Pro-code, to no-code to citizens development, Now Platform can help drive change and optimization.

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by

  • Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for Enterprise Accounts 
  • Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations
  • Being the trusted advisor to the customer by understanding their existing and future Application Development roadmap to drive the ServiceNow Platform solution 
  • Close collaboration with Core Accounts Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects
  • In partnership with assigned Account Executives and a dedicated Solution Consultant, present our Platform offering directly to prospects, customers, partners and at industry events and seminars
  • Support the regional ServiceNow partner channels to drive an effective customer experience
  • Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition
  • Sales and partner eco-system sales enablement
  • Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
  • Sales process management and opportunity closure
  • Ongoing account management to ensure customer satisfaction and drive additional revenue streams

Qualifications

What’s required to be successful in this role:

Proven track record (5+ years) of over-achievement in software sales, preferably within a Platform as a Service (PaaS) or Application Platform as a Service (aPaaS) solution provider

A strong understanding of Hyperautomation, Low Code or business process technologies

Able to thrive in a fast paced, growing, deadline driven environment

Willingness to go above and beyond to win in the market against stiff competition

Ability to communicate complex business and technical concepts in simple terms via written and oral media, to a variety of different audiences. Great storytelling skills

Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system

Fluency in English essential

Regional travel required with offices in London and Staines

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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What You Should Know About Solution Sales Executive, Low Code and Intelligent Automation, ServiceNow

Join ServiceNow as a Solution Sales Executive for Low Code and Intelligent Automation, and become a crucial part of our dynamic Solution Sales team! Set in the vibrant Strata Building in Staines, UK, this role puts you at the forefront of driving innovation with our rapidly growing Now Platform. With over 8,100 customers, including 85% of the Fortune 500, our technology is changing how organizations work by enabling smarter, faster workflows. As the Solution Sales Executive, you'll develop sales strategies that target enterprise accounts, lead engaging discussions with executives, and collaborate closely with our Solution Consulting team to showcase our platform's capabilities. You're not just selling; you're acting as a trusted advisor, understanding your customers' application development roadmaps and helping them optimize their processes with our platform. With a proven track record in software sales and a deep understanding of hyperautomation and low code technologies, you'll be the driving force behind customer success. If you thrive in fast-paced environments and are looking to make an impact in the tech industry, this is your chance to shape the future of work with ServiceNow. Come be part of our journey and help us empower organizations to transform their operations sustainably and efficiently!

Frequently Asked Questions (FAQs) for Solution Sales Executive, Low Code and Intelligent Automation Role at ServiceNow
What are the primary responsibilities of a Solution Sales Executive at ServiceNow?

As a Solution Sales Executive at ServiceNow, your primary responsibilities include achieving sales quotas for allocated accounts, developing strategies targeting enterprise accounts, and conducting executive discussions. You will collaborate with the Solution Consulting team to deliver compelling demonstrations of the Now Platform and serve as a trusted advisor, helping customers navigate their application development journeys.

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What qualifications does ServiceNow require for the Solution Sales Executive position?

To be successful as a Solution Sales Executive at ServiceNow, candidates need to have a proven track record of over-achievement in software sales, ideally with experience in PaaS or aPaaS solutions. A strong understanding of hyperautomation and low code technologies is crucial, alongside excellent communication and relationship-building skills to connect with C-level executives.

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What is the typical work environment like for a Solution Sales Executive at ServiceNow?

The work environment for a Solution Sales Executive at ServiceNow is dynamic and fast-paced, emphasizing collaboration and innovative thinking. You will have the flexibility to work remotely or from our office in Staines and will engage with a small, over-achieving team focused on driving growth in EMEA.

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How does the Solution Sales Executive collaborate with other teams at ServiceNow?

Collaboration is key for a Solution Sales Executive at ServiceNow. You will work closely with Core Accounts Sales Teams, including Account Executives and Solution Consultants, to develop outcomes-based solutions for customers. Additionally, you will support regional partner channels to enhance the customer experience, ensuring a seamless approach to service delivery.

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What opportunities for growth does ServiceNow offer to Solution Sales Executives?

ServiceNow provides numerous opportunities for growth through ongoing training, exposure to innovative technologies, and a culture that encourages employee development. As a Solution Sales Executive, you will have the chance to drive the success of the Low Code and Intelligent Automation business, potentially leading to leadership roles within the company based on performance.

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Common Interview Questions for Solution Sales Executive, Low Code and Intelligent Automation
How do you approach developing a sales strategy for new territories as a Solution Sales Executive?

When developing a sales strategy for new territories as a Solution Sales Executive, I start by conducting thorough market research to identify key prospects. I analyze the competitive landscape and align our value offerings with the specific needs of potential customers to create an effective regional sales plan.

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Can you explain your process for engaging with C-level executives during sales discussions?

Engaging with C-level executives requires a tailored approach. I focus on understanding their business challenges and align our platform's solutions with their strategic goals. I emphasize storytelling, illustrating how ServiceNow can drive transformation and success through real-world examples.

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What strategies do you use to demonstrate the capabilities of the Now Platform to potential clients?

To effectively demonstrate the capabilities of the Now Platform, I use a combination of product walkthroughs and tailored 'art of the possible' presentations. I tailor these demonstrations to showcase how our solutions can address specific pain points for the client, leveraging data and success stories to build credibility.

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How do you manage the sales process from prospect qualification to closing?

I manage the sales process by initially qualifying prospects based on their needs and alignment with our solutions. I maintain ongoing communication, provide custom proposals, and address any concerns promptly, ensuring that I build trust before negotiating terms to close the deal.

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What role does teamwork play in your success as a Solution Sales Executive?

Teamwork is integral to my success. Working closely with my colleagues in Solution Consulting, marketing, and account management allows me to create comprehensive solutions for customers, ensuring a seamless experience that leads to stronger sales outcomes and customer satisfaction.

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Describe a time you overcame a significant challenge in a sales role.

In one instance, I faced a tough market with strong competition. I reassessed my strategy, focusing on niche segments and personalized communication, which fostered better relationships and ultimately resulted in exceeding my sales quotas despite the challenges.

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How do you stay informed about trends in the low code and automation space?

I stay informed by following industry publications, attending webinars and conferences, and engaging with thought leaders in the low code and automation space. This continuous learning enables me to provide valuable insights to customers and positions me as a knowledgeable resource.

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What key performance indicators do you monitor as a Solution Sales Executive?

As a Solution Sales Executive, I monitor several key performance indicators, including sales quotas, conversion rates, customer engagement metrics, and overall pipeline health. These metrics help me assess my performance and strategically adjust my approach where necessary.

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How do you handle objections during sales presentations?

I handle objections by actively listening and acknowledging the customer's concerns. I then provide solid evidence or examples that demonstrate how our solution addresses those concerns, turning objections into opportunities to reinforce the value of our offerings.

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What motivates you in a sales role like that of a Solution Sales Executive?

I am motivated by the challenge of meeting and exceeding sales targets while helping organizations harness technology to improve their operations. The opportunity to build lasting relationships and make a tangible impact on my customers' success drives my passion in this role.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 26, 2024

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