Job details

Sr Manager, Enterprise Sales Associates

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a member of our EMEA Digital Go to Market (GTM) team, you will have a major impact on our future success by leading a team of Enterprise Sales Associates across the region, for one of the company’s most strategic functional groups. With collaboration and support from Sales, Product Management and the executive team, you will have an opportunity to influence significant revenue growth for ServiceNow. You will be empowered to recruit, build, and coach your team, as well as help define, develop and optimise our ESA Sales operating model and processes.

What you get to do in this role:

Manage, recruit, coach and inspire a new high-calibre overlay sales team who partner closely with our Enterprise Account Executives on the largest ServiceNow customers in the UKI regin
Lead the team to assist with strategic account planning, territory planning and researching prospect customers.
Lead all operational aspects of your team to optimise sales productivity and further improve overall customer satisfaction.
Communicate clear goals and roles to team members, set and track KPIs and reward team efforts and accomplishments.
Represent the ESA Sales organisation within the regional business and keep market sales leaders updated on revenue forecasts and productivity improvements.

Qualifications

Demonstrable experience leading an early in career sales organisation in a high-growth technology company, preferably in the B2B, SaaS space.
Validated track record of consistently exceeding pipeline and revenue targets, with demonstrated pipeline forecasting skills.
Ability to be a thought leader on further improving internal processes.
Excellent stakeholder management skills.
Experience recruiting, coaching and managing high sales performers and building an outstanding team culture.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Sr Manager, Enterprise Sales Associates , ServiceNow

Are you ready to take your career to the next level? At ServiceNow, we're on the lookout for a driven and passionate Sr Manager, Enterprise Sales Associates to join our EMEA Digital Go to Market team at our Staines office. As a key player in one of our most strategic functional groups, you'll have the chance to lead a high-caliber overlay sales team that works closely with our Enterprise Account Executives to engage with some of our largest customers in the UK and Ireland region. Your leadership will be vital in shaping the future success of our organization. Picture this: you'll recruit, coach, and develop your team while optimizing our ESA Sales operating model to enhance productivity and customer satisfaction. By setting clear goals and tracking KPIs, you'll inspire your team to exceed expectations and drive significant revenue growth. You'll have the unique opportunity to bring your expertise in early-stage sales leadership at a high-growth technology company to truly make an impact. Together, we can change the way organizations work through innovative AI-enhanced technology. Join us at ServiceNow and help us make the world work better for everyone!

Frequently Asked Questions (FAQs) for Sr Manager, Enterprise Sales Associates Role at ServiceNow

What are the responsibilities of a Sr Manager, Enterprise Sales Associates at ServiceNow?

As a Sr Manager, Enterprise Sales Associates at ServiceNow, you will oversee a team that drives engagement with key customers in the UK and Ireland. Responsibilities include managing recruitment and coaching, strategic account and territory planning, optimizing team performance, and tracking sales productivity metrics to enhance overall customer satisfaction.