Job details

Sr Solution Sales Executive, Customer Workflows - CA State & Local Government

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow's CX, FSM, Source to Pay and related Customer Workflows solutions to California State & Local Government (SLG) clients. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG territory of CA. Responsibilities/activities can vary by solution area given coverage capacity.

Drive net new opportunity and growth of Customer Workflows within territory
Support CA SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
Provide input and domain expertise to CA Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement
Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

To be successful in this role you have:

Current location in Southern California with flexibility to travel across the south of the state to attend internal/external events as needed
History of achieving sales targets
7+ years knowledge and demonstrated success selling to SLG (So Cal SLG strongly preferred)
3+ years knowledge and demonstrated success selling Customer Workflows related software solutions
Demonstrated success closing new logos in SLED vertical
Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role
Past success collaborating within matrixed sales environment
Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
Bachelor's degree in business, marketing or related discipline
Travel required: 30-50%

For positions in this location, we offer a base pay of $117,850-194,450, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

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Average salary estimate

$156150 / YEARLY (est.)

min

max

$117850K

$194450K

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What You Should Know About Sr Solution Sales Executive, Customer Workflows - CA State & Local Government, ServiceNow

At ServiceNow, we’re looking for a Sr Solution Sales Executive, Customer Workflows dedicated to California State and Local Government. You’ll step into a role where driving innovation and making a positive impact is at the forefront. Our team thrives on finding smart solutions that enhance the customer experience, and we believe that your unique skills can help us reach even greater heights! Your primary focus will be collaborating with SLG clients, strategizing, and executing on our Customer Workflows solutions, including CX and FSM. Here, you’ll work closely with a fantastic group of core sales professionals to identify growth opportunities and implement strategies that align with our Now Value principles. You’ll empower clients to embrace digital transformations, showcasing how our products can streamline operations with unified information. A genuine passion for enhancing government services is crucial, as is a solid background in selling SaaS solutions within the SLG sector. Your understanding of the sales processes will enable you to navigate and close deals effectively, all while fostering an inclusive work atmosphere. With a balanced structure allowing you to tailor your focus for optimal impact, we celebrate each success as a team. If you are excited to take on a challenge that combines sales expertise with a mission to improve government workflows, we can’t wait to see what you bring to the table!

Frequently Asked Questions (FAQs) for Sr Solution Sales Executive, Customer Workflows - CA State & Local Government Role at ServiceNow

What are the primary responsibilities of the Sr Solution Sales Executive at ServiceNow?

As a Sr Solution Sales Executive at ServiceNow, you will be responsible for driving the success of our Customer Workflows solutions in the California State and Local Government sector. This includes identifying new growth opportunities, collaborating with your team to strategize account plans, and educating clients on the benefits of digital transformation through our products. Your role will involve engaging with various stakeholders and ensuring that solutions align with their needs.