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Staff Software Engineer - job 9 of 20

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 6+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills
  • Ability to manage projects with material technical risk at a team level

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$202550 / YEARLY (est.)
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$147300K
$257800K

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What You Should Know About Staff Software Engineer, ServiceNow

Join ServiceNow as a Staff Software Engineer and be part of a dynamic team that's transforming the way organizations operate! Located in the heart of sunny San Diego, California, ServiceNow is on a mission to enhance workplace efficiency through innovative AI-powered technology. As a Staff Software Engineer, you will write high-quality, clean, and scalable code while enforcing best practices in software engineering. Collaborating closely with product owners, you’ll not only understand detailed requirements but also take complete ownership of your code from design to delivery. You'll work on creating user-friendly software, allowing our customers to tailor functionality to their unique needs. Your input will contribute to designing and implementing new features and enhancing our existing product suite, all while mentoring fellow colleagues and fostering a knowledge-sharing culture. To succeed in this role, you’ll need to leverage your 6+ years of experience in Java or other OO languages and a passion for JavaScript. Familiarity with modern UI frameworks like Angular, React, or Vue is essential. This role offers a competitive salary range of $147,300 to $257,800, along with equity opportunities, comprehensive benefits, and a commitment to inclusivity. At ServiceNow, we celebrate diverse experiences and encourage you to apply even if you don't meet every qualification!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at ServiceNow
What are the key responsibilities of a Staff Software Engineer at ServiceNow?

As a Staff Software Engineer at ServiceNow, key responsibilities include building high-quality, scalable code and maintaining software engineering best practices. You'll work closely with product owners to understand requirements, owning your code throughout design, implementation, test automation, and delivery. Additionally, you will collaborate on enhancing existing products and mentoring other team members.

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What qualifications do I need for the Staff Software Engineer position at ServiceNow?

To qualify for the Staff Software Engineer role at ServiceNow, you should have over 6 years of experience in Java or a similar object-oriented programming language. You will also need a strong understanding of AI integration, familiarity with modern UI frameworks, and a passion for JavaScript. Analytical skills and project management capabilities with technical risks are essential.

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What is the salary range for a Staff Software Engineer at ServiceNow?

The salary range for a Staff Software Engineer at ServiceNow typically falls between $147,300 and $257,800, depending on factors like skills, qualifications, and work location. Additionally, there are equity opportunities and competitive variable compensation available as part of the overall package.

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How does ServiceNow support diversity and inclusion for the Staff Software Engineer role?

ServiceNow values inclusivity and encourages applicants from diverse backgrounds, even if they don't meet every qualification. The company believes that unique experiences enrich the team, and they provide accommodations in the recruitment process to create an accessible experience for all candidates.

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What benefits can I expect as a Staff Software Engineer at ServiceNow?

Staff Software Engineers at ServiceNow enjoy various benefits, including health plans, flexible spending accounts, a 401(k) Plan with company match, an Employee Stock Purchase Program (ESPP), matching donations, and a flexible time-off plan, ensuring a supportive work-life balance.

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Common Interview Questions for Staff Software Engineer
Can you explain your experience with Java and how it applies to this Staff Software Engineer role?

When answering this question, focus on specific projects where you utilized Java, highlighting your role in coding, debugging, and optimizing applications. Mention any frameworks or tools you used and how your experience aligns with ServiceNow's commitment to creating high-quality, scalable software.

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How do you approach integrating AI into your software solutions?

Discuss your familiarity with AI technologies and how you've applied them in past projects. Emphasize your analytical skills and the impact AI had on improving work processes or decision-making within the software you developed.

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Describe a challenging project you managed. What was your role, and what were the outcomes?

Choose a relevant project, detailing your leadership responsibilities. Explain the challenges faced, how you managed risk, and the successful outcomes achieved, linking your story back to the capabilities desired for a Staff Software Engineer at ServiceNow.

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What methodologies do you prioritize in software development, and why?

Share your preferred software development methodologies like Agile or Scrum and how you apply these in your work. Discuss the benefits, such as improved collaboration and flexibility, that these methodologies bring, particularly in a fast-paced environment like ServiceNow.

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How do you ensure the quality of your code?

Talk about your experience with code reviews, unit testing, and writing clean code. Provide examples of how these practices improve software quality and user experience, emphasizing your commitment to delivering high-quality products.

Join Rise to see the full answer
What experience do you have with modern UI frameworks?

Highlight your work with frameworks like Angular, React, or Vue, discussing specific projects where you used them to enhance user experience. Make a point of explaining how these frameworks fit into the development processes at ServiceNow.

Join Rise to see the full answer
How do you keep up with new trends and technologies in software engineering?

Discuss your engagement with the tech community, whether through online courses, attending conferences, or contributing to open-source projects. Emphasize your continuous learning mentality and how it can benefit ServiceNow.

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Can you provide an example of how you mentored a colleague?

Share a specific story where you successfully mentored someone, focusing on what you taught, how you supported their growth, and the outcomes. Relate this back to how mentorship is valued at ServiceNow.

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What do you see as the most important skill for a Staff Software Engineer?

Reflect on skills such as problem-solving, technical expertise in coding, and the ability to collaborate with product teams. Tailor your answer to align with the qualities ServiceNow seeks.

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Why do you want to work for ServiceNow?

Articulate your enthusiasm for ServiceNow's mission and its impact on organizations. Connect your values and goals to the innovative solutions ServiceNow offers to customers, emphasizing a long-term commitment to the role.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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