Restaurant Account Manager

A Restaurant Account Manager at Sharebite is responsible for building strong partnerships with restaurant accounts, proactively identifying growth opportunities, and ensuring the best experience for Sharebite users. This role involves analyzing KPIs, driving operational improvements, and collaborating with various teams to optimize strategies.

To excel as a Restaurant Account Manager at Sharebite, candidates should possess 1-3 years of experience in account management or a similar role, and demonstrate strong communication abilities, an organized approach, and a service-oriented mindset. Proficiency in Salesforce and project management skills are advantageous.

The work environment for a Restaurant Account Manager at Sharebite is dynamic and supportive, embodying a startup culture. Teamwork and collaboration are fundamental, as you're expected to work closely with various internal teams while working independently to manage your restaurant portfolio.

As a Restaurant Account Manager at Sharebite, you directly contribute to our mission of combating food insecurity. Each meal ordered through Sharebite leads to a meal donation through local partners, allowing you to help make a tangible impact on the community while supporting restaurant partners.

The compensation range for the Restaurant Account Manager position at Sharebite is between $65,000 and $75,000 per year. This package may vary based on experience, skills, and various other factors, and it also includes equity, multiple health insurance options, and additional benefits.

As a Restaurant Account Manager, it's crucial to assess the urgency and importance of tasks based on customer needs and business goals. I prioritize by categorizing tasks into high-impact projects beneficial for long-term partnerships and addressing immediate customer concerns to ensure satisfaction.

Certainly! In a past role, I noticed that order discrepancies were common with one of our restaurant partners. I implemented a new communication process that streamlined order confirmations and feedback, which significantly reduced errors and improved the partner's overall service quality.

To build solid relationships, I focus on understanding the specific needs and preferences of each restaurant partner. I schedule regular check-ins, provide performance insights, and encourage open dialogue so they feel supported and valued. This proactive engagement fosters trust and strengthens partnerships.

In a fast-paced startup environment, adaptability is key. I remain flexible by embracing changes as opportunities for growth, continuously seeking feedback from my team, and adjusting my approaches based on the evolving needs of the business and our restaurant partners.

I have experience using various analytics tools like Salesforce for CRM data, Excel for KPI tracking, and even SQL for querying databases. These tools help me analyze performance metrics, identify trends, and make data-driven decisions to optimize restaurant partnerships.

When facing conflict, I prioritize direct communication to understand the partner's perspective fully. I approach with empathy, seeking collaborative solutions. By remaining calm and focused on the goal of resolving the issue, I can often turn conflicts into opportunities for improvement.

Sharebite's mission revolves around alleviating hunger by providing meals through corporate food ordering, aiming to feed employees while donating a meal for every order placed. This social responsibility is what drives me to work diligently as a Restaurant Account Manager and support both restaurant partners and the community.

I bring a blend of account management experience, analytical skills, and a passion for the restaurant industry. My focus on relationship-building and operational excellence enables me to effectively support our restaurant partners and contribute to Sharebite's mission and growth.

Some challenges may include managing diverse restaurant expectations and ensuring alignment with Sharebite's operational goals. However, I view these challenges as opportunities to leverage my problem-solving skills and cultivate strong partnerships through open communication and collaboration.

Success as a Restaurant Account Manager at Sharebite is defined by my ability to foster strong partnerships that lead to excellent user experiences, measurable growth for restaurant partners, and significant contributions to our mission of combating food insecurity through effective operations and engagement.