Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Field Service Representative 1 image - Rise Careers
Job details

Field Service Representative 1

Overview

The Field Service Representative 1 is an entry level position. Dive into an exciting role where you’ll manage and maintain Sharp equipment across your territory. This role is perfect for tech enthusiasts who are eager to tackle hands-on challenges and thrive in a fast-paced, customer-focused environment.

Responsibilities

• Collaborates with and receives mentorship from experienced Field Service Technicians in installing, maintaining, and repairing cutting-edge Sharp equipment within a designated territory.• Resolve at least 85% of service calls independently post-training, striving for mastery in equipment maintenance.• Conducts mechanical and electronic adjustments on equipment as per Technical Service Manual and Field Engineering Bulletins.• Interprets schematics and conducts electrical troubleshooting, including our complete digital product line.• Handles customer relations independently, escalating complex situations as necessary.• Manages parts inventory efficiently to support smooth operations.• Completes administrative tasks promptly and accurately.• Collaborates with colleagues and management to achieve service goals and maintain a positive work environment. • Reports equipment performance issues to the Branch Field Service Manager and any steps you have taken to resolve them.• Assists with additional duties as assigned by the Branch Field Service Manager.

Qualifications

  • High School Diploma or equivalent mandatory.
  • Technical vocational schooling desirable (electronics or electro-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment.
  • Must possess or achieve Comptia A+ certification within one (1) year of hire.
  • Must possess strong communication skills and mechanical aptitude.
  • Must successfully complete Sharp equipment pre-testing and training.
  • Knowledge of Windows and Microsoft Office software products preferred.
  • Valid Drivers License, and Automobile insurance within company guidelines.

PHYSICAL DEMANDS:

 

  • Must be able to travel locally on a daily basis to various customer sites.
  • Requires frequent kneeling and bending and considerable use of hands and tools.  Walking great lengths at a time.
  • Frequently requires moving or lifting of up to 50 pounds and able to lift 75 on occasion.
  • Exposure to live electrical circuits.
  • Exposure to extreme environmental conditions.  To include, but not limited to, extreme heat, extreme cold and working with flammable liquids and solids.
  • Able to work in confined spaces.
  • Must have specific vision abilities required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

ABOUT US: Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. 

 

Compensation for this position

The compensation range for this role is $35,800 - 48,840. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

 

Employee perks 

  • Flexible hybrid work schedules.
  • Comprehensive, family-friendly healthcare plans (medical, dental, vision).
  • 401k retirement plan with a competitive match and plenty of financial support tools.
  • Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
  • Rewarding and wholistic wellness program.
  • Training, professional development, and mentorship
  • Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
  • Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran

 

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

 

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered.  Local candidates only, please.

 

#li-dnp

Average salary estimate

$42320 / YEARLY (est.)
min
max
$35800K
$48840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Vivid Smiles Hybrid Terre Haute, Indiana, United States
Posted 11 days ago

Join Familia Dental and help provide compassionate dental care as a Dental Assistant in Terre Haute!

Join Phoenix Home Care as a Hospice Registered Nurse and provide compassionate care to hospice patients in Wichita, KS.

Posted 5 days ago

Join Kessler Rehabilitation Center as a Patient Service Specialist to enhance patient experiences across multiple locations in New Jersey.

Photo of the Rise User
WM Hybrid Moreno Valley, California, United States
Posted 12 days ago

Join Waste Management as a Service Writer, where you'll support daily operations and enhance customer service in a rewarding environment.

Join Travel + Leisure Co. as an Activities Supervisor to lead and enhance guest activities, ensuring memorable experiences at our resort.

Photo of the Rise User
Eurofins Hybrid Naperville, IL, USA
Posted 6 days ago

Join Eurofins Scientific as a Client Relationship Specialist and be part of a team dedicated to health and environmental sustainability.

As a Registered Nurse at CVMC - Family Medicine, you'll deliver essential care to patients in a supportive team setting.

Photo of the Rise User

Become an integral part of Abercrombie & Fitch Co. as an Assistant Manager, where you'll enhance customer experiences and lead a dedicated team.

Photo of the Rise User

Join Enhabit Home Health & Hospice as a part-time Registered Nurse to make a meaningful impact in patient care.

Photo of the Rise User
Nielsen Remote Stockholm, Sweden
Posted 12 days ago

Join Nielsen as a Field Technician, where you'll be pivotal in maintaining the quality of audience engagement insights through technical support and relationship-building.

Photo of the Rise User
Posted 12 days ago

Looking for outgoing Customer Service Representatives to deliver excellent service in Mokena, Illinois.

Photo of the Rise User
AccorHotel Hybrid Kohala Coast, Hawaii, United States
Posted 9 days ago

Become part of the vibrant team at Fairmont Orchid as a Bar Porter, creating memorable guest experiences in an upscale dining setting.

Become a vital part of The Gables of Fitchburg as a Receptionist/Administrative Assistant, ensuring a welcoming environment for seniors and their families.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
A
7 people applied to Virtual Assistant at Anypear
T
Someone from OH, Springfield just viewed Senior Web Developer at The Panaro Group
Photo of the Rise User
Someone from OH, Springfield just viewed Sr Web Software Engineer at MGM Resorts International
Photo of the Rise User
Someone from OH, Cincinnati just viewed Freelance Senior Employer Branding Specialist at FIND
Photo of the Rise User
Someone from OH, Akron just viewed Remote Account Coordinator at Amazee Global Ventures
Photo of the Rise User
Someone from OH, Dayton just viewed Associate Customer Success Manager at Poll Everywhere