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Quality Engineer (R3101)

About Shield AI     

Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide.


For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,Twitter, and Instagram.   


Job Description

Are you a seasoned quality engineer with a passion for making a tangible impact both within your organization and on a global scale? Intrigued by cutting-edge technology and products? Keen on collaborating with mission-oriented colleagues who prioritize excellence and shared values? Shield AI is precisely where you belong!


What You'll Do:
  • Own the overall quality management of a V-BAT aircraft module, overseeing New Product Introduction (NPI), Supplier Quality, and Product Quality processes.
  • Serve as the systems expert for Shield AI’s Quality Management System (QMS), ensuring effective execution through mastery of processes, documentation, and data management. Drive continuous improvement by defining, updating, and streamlining essential quality documentation and activities.
  • Collaborate closely with design and manufacturing teams to support the design development process. Provide expertise in quality assurance, process optimization, risk assessment and management, and strategies for verification, validation, and capability qualification. Identify and integrate industry standards to ensure the successful delivery of the V-BAT aircraft.
  • Develop and evaluate inspection and testing methods, tools, and equipment to uphold product integrity. Conduct assessments to determine accountability and cost implications for products, materials, or processes that deviate from established standards and specifications.
  • Review and refine quality systems to identify gaps, implement corrective actions, and ensure consistent adherence to reliable standards. Maintain comprehensive documentation to meet regulatory and operational requirements.
  • Manage non-conformance processes, including providing material review dispositions.
  • Lead Root Cause Analysis (RCA) investigations to identify underlying issues, implement effective corrective actions, and prevent recurrence.


Required Qualifications:
  • Degree in a field of STEM (B.S. level or equivalent).
  • 3-5+ years of experience in Root Cause Corrective Action (RCCA) and Corrective Action Preventive Action (CAPA)
  • 3-5+ years of developing PFMEA, Control Plans and/or Inspection Plans
  • 3-5+ years of experience in supporting and working with Quality Management System (QMS).
  • 3-5+ years of experience in interpreting engineering drawings, blueprints, schematics, and specifications.


Preferred Qualifications:
  • Electrical: IPC-610 (Acceptability of Electronic Assemblies), IPC-620 (Requirements and Acceptance for Cable and Wire Harness Assemblies)
  • Industrial Experience: Aerospace sector, Defense sector, Automotive sector
  • Techniques & Methodologies: Lean Manufacturing, Kaizen (Continuous Improvement), Six Sigma, Statistical Process Control (SPC), Gage Repeatability & Reproducibility (Gage R&R).
  • Regulatory & Standards: Experience in a regulated environment such as AS9100 and ISO9001
  • Miscellaneous: Supplier Quality Management and Assurance, Process improvements and Experience or interest in model aviation or unmanned crafts.


$107,544 - $161,316 a year

#LI-JM1

#LD 


Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity


Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)


Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.


###


Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

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What You Should Know About Quality Engineer (R3101), Shield AI

At Shield AI, we're on a mission to protect both service members and civilians through groundbreaking technology. We're looking for a Quality Engineer (R3101) in the Dallas Metro Area, and if you're passionate about quality and innovation, this might be your perfect fit! In this role, you'll have a significant impact on overseeing the quality management of our V-BAT aircraft module, ensuring that it meets the rigorous standards our customers expect. As the go-to expert for our Quality Management System (QMS), you'll drive continuous improvement and collaborate with our talented design and manufacturing teams. You'll bring your expertise to evaluate inspection methodologies, manage non-conformance processes, and lead investigations into root causes of quality issues. With relevant experience in corrective action systems, and an understanding of both design and manufacturing processes, you will play a crucial role in delivering industry-leading technology. Join us at Shield AI to be part of a team that values excellence and shared values, working together toward a safer world. If you're ready to step into a role with purpose where you can thrive and innovate, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Quality Engineer (R3101) Role at Shield AI
What are the key responsibilities of a Quality Engineer at Shield AI?

As a Quality Engineer (R3101) at Shield AI, your main responsibilities will include managing the quality aspects of the V-BAT aircraft module, overseeing New Product Introduction (NPI), Supplier Quality, and Product Quality processes. You'll also be responsible for the effective execution of our Quality Management System (QMS), collaborating with design and manufacturing teams, developing inspection methods, conducting assessments, and managing non-conformance processes. Your role is pivotal in ensuring that we uphold strict quality standards while driving continuous improvement across projects.

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What qualifications do I need to apply for the Quality Engineer position at Shield AI?

To be considered for the Quality Engineer role at Shield AI, you should have a degree in a STEM field (B.S. level or equivalent) and 3-5 years of experience in key quality engineering areas such as Root Cause Corrective Action (RCCA) and Corrective Action Preventive Action (CAPA). Familiarity with developing PFMEA, Control Plans, and Quality Management Systems (QMS) is essential. Interpreting engineering drawings and specifications is also critical, along with industry knowledge in the aerospace, defense, or automotive sectors being preferred.

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What experience is preferred for a Quality Engineer at Shield AI?

While diverse experience is valuable, Shield AI prefers candidates with experience in regulated environments such as AS9100 and ISO9001, alongside expertise in IPC standards related to electronic assemblies and cable harnesses. Familiarity with Lean Manufacturing, Six Sigma, and statistical methodologies will give you an edge. Additionally, experience in Supplier Quality Management and a passion or background in model aviation or unmanned crafts can enhance your candidacy for the Quality Engineer position.

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How does Shield AI support continuous improvement in quality processes?

At Shield AI, we prioritize continuous improvement by leveraging data-driven initiatives. As a Quality Engineer, you'll play a vital role in assessing current quality systems, identifying gaps, and implementing effective corrective actions. Utilizing methodologies like Kaizen and Six Sigma, you'll collaborate with cross-functional teams to streamline processes, enhance quality documentation, and engage in regular reviews of our quality standards, all aimed at improving product integrity and operational efficiency.

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What salary range can I expect for the Quality Engineer position at Shield AI?

The salary range for the Quality Engineer (R3101) position at Shield AI is between $107,544 and $161,316 annually. This compensation can vary based on factors such as your skill set, level of experience, and specific work location. In addition to the salary, Shield AI offers a comprehensive benefits package that includes bonuses and equity, making it an attractive opportunity for qualified candidates.

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Common Interview Questions for Quality Engineer (R3101)
Can you explain your experience with Root Cause Corrective Action (RCCA)?

When discussing your experience with RCCA in an interview for the Quality Engineer position at Shield AI, it's important to provide specific examples of past situations where you identified root causes of quality issues and implemented corrective actions. Highlight the methodologies used, such as the 5 Whys or Fishbone Diagram, and demonstrate the impact your actions had on product quality and team efficiency.

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How do you manage non-conformance processes?

In responding to this question, emphasize your approach to handling non-conformance by detailing the steps you take—from identification to resolution. Discuss how you conduct thorough investigations, document findings, and work collaboratively with teams to implement corrective actions that prevent recurrence. Providing specific examples from your past experience can illustrate your problem-solving skills effectively.

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What quality tools and methodologies are you familiar with?

Be prepared to list the quality tools and methodologies you’re proficient in, such as Six Sigma, Statistical Process Control (SPC), and Lean Manufacturing techniques. When answering, explain how you have successfully applied these tools in past roles to improve quality outcomes and operational efficiency. Highlighting results-driven experiences will strengthen your response.

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Describe a time when you identified a significant quality issue and how you addressed it.

To tackle this question, share a specific instance where you encountered a quality issue. Clearly outline the problem, your analytical approach to identifying root causes, and the steps you took to resolve it. Additionally, mention the lessons learned and how you communicated the solutions to your team, emphasizing your role in fostering a culture of quality.

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How do you approach risk assessment in quality engineering?

When discussing risk assessment, you might explain your systematic approach to identifying potential risks early in the development process, prioritizing them based on severity and likelihood. Share any methodologies you’ve employed, such as PFMEA, and illustrate how your assessments have informed decision-making in projects, leading to enhanced product reliability.

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How do you ensure compliance with industry standards?

In your response, emphasize the importance of staying updated with industry regulations such as AS9100 and ISO9001. Discuss your strategies for ensuring compliance, such as conducting regular audits, training staff on relevant standards, and systematic documentation practices. Sharing an example of how your actions led to successful audits can reinforce your expertise.

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What role does documentation play in quality management?

Highlight the crucial role documentation plays in achieving and maintaining quality standards. Discuss how you create, maintain, and update essential quality documentation, including Control Plans and Inspection Plans, to ensure clarity and compliance throughout the product lifecycle. You could also mention how well-organized documentation has benefited your team and helped facilitate audits.

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How do you leverage teamwork in quality assurance processes?

Explain your perspective on the importance of collaboration within cross-functional teams to succeed in quality assurance. Describe how you involve team members in quality discussions, share insights, and encourage a collective ownership of quality outcomes. Providing an example of a successful team project can help illustrate your collaborative skills.

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Are you familiar with any statistical analysis techniques?

When asked about statistical analysis techniques, indicate your familiarity with tools like Gage Repeatability & Reproducibility (Gage R&R) and how you have applied statistical methods to analyze data in quality projects. Emphasize how your analysis has led to actionable insights and improvements in quality performance.

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What motivates you in a quality engineering role?

In your response, convey your passion for quality and continuous improvement. Share how being part of a mission-driven company like Shield AI inspires you, and explain how you find motivation in seeing the tangible impact of your work on products and the safety of service members and civilians alike.

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Our mission is to protect service members and civilians with intelligent systems.

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March 14, 2025

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