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Product Manager

SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. 

Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.

We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in San Francisco, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

As the Product Manager, you will help to design, and drive the development of our solution, with a focus on leveraging alternative data. You will work closely with various stakeholders, including risk, machine-learning, engineering, design, and marketing to identify and build new features to bring to the market. We are looking for analytical and motivated product managers to take on this challenge in a fast-paced environment.

  • Own the product strategy, vision and roadmap.
  • Stay abreast of market trends, requirements and developments, including competitor research and client use cases.
  • Partner with Product Design, Engineering, Machine Learning, and Risk to define specs, requirements, and acceptance criteria for deliverables.
  • Work with stakeholders in Marketing and customer-facing teams to define the go-to-market and make each product release a big success.
  • Drive the delivery of a world-class solution, by proactively working with stakeholders for development, testing, deployment and improvement.
  • Provide frequent and clear communication to the company leadership on development progress, escalating any issues that could impact the budget, timeline, or strategic vision.
  • At least 5 years of experience in B2B SaaS product management, preferably for financial services, financial data and analytics companies, or other technical software product companies that went through massive growth
  • Demonstrated ability to come up with a compelling product vision, and communicating that across all internal stakeholders to drive business results
  • Effective team player with strong problem-solving skills under pressure
  • Excellent written and verbal communication skills to influence both technical and non-technical audiences
  • Comfortable speaking in front of clients, prospects and partners
  • Experience in fraud risk management for consumer lending, managing end-to-end process of unsecured lending products a plus

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager, SHIELD

At SHIELD, we’re on a mission to eliminate fraud and unfairness in digital businesses. We are looking for a passionate and skilled Product Manager to join our innovative team. As a Product Manager, you will play a vital role in designing and driving the development of our fraud intelligence solutions that rely on alternative data. You will collaborate closely with engineers, designers, and marketing teams, ensuring we deliver a world-class product that meets the needs of clients like Alibaba, Swiggy, and more. If you have around 5 years of experience in B2B SaaS product management and a knack for analyzing market trends, this might be the perfect fit for you. You’ll own the product strategy and vision, define specifications, and continuously communicate with leadership about progress. Your ability to connect with stakeholders will help us in launching products successfully in a fast-paced environment. Whether it’s influencing technical teams or presenting to clients, your strong communication skills will be invaluable. Join us at SHIELD, where we not only celebrate success but also strive to create a trusting digital ecosystem for everyone. If you're ready for a rewarding challenge, let’s talk!

Frequently Asked Questions (FAQs) for Product Manager Role at SHIELD
What are the responsibilities of a Product Manager at SHIELD?

The Product Manager at SHIELD is responsible for owning the product strategy, vision, and roadmap. Key duties include collaborating with stakeholders to define product specifications, conducting market research, and ensuring successful product launches. You will need to effectively communicate development progress to company leadership while working proactively with teams involved in engineering, design, and marketing.

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What qualifications do I need to apply for the Product Manager position at SHIELD?

To be considered for the Product Manager role at SHIELD, candidates should have at least 5 years of experience in B2B SaaS product management, preferably within the financial services sector or related technical software environments. Strong problem-solving skills, effective communication abilities, and experience in fraud risk management are assets that would enhance your application.

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How does SHIELD ensure successful product launches for the Product Manager role?

Successful product launches at SHIELD involve collaborative efforts among various teams, including marketing and customer-facing groups. The Product Manager works closely with these teams to define go-to-market strategies and ensure that every product release achieves its goals, driven by clear communication and stakeholder alignment.

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What does the career path look like for a Product Manager at SHIELD?

A Product Manager at SHIELD can anticipate a dynamic career path due to our focus on innovation and growth. This role provides opportunities to influence high-stakes projects and potentially transition into senior leadership roles focused on broader strategic initiatives, all while contributing to a mission-driven company dedicated to eliminating fraud.

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What types of projects will a Product Manager at SHIELD work on?

A Product Manager at SHIELD will engage in exciting projects that focus on the development of fraud intelligence solutions. You will work on building features that leverage alternative data to address complex challenges in fraud detection, ensuring that our products remain cutting-edge and effective in the fast-evolving digital landscape.

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Common Interview Questions for Product Manager
What do you think is the most critical skill for a Product Manager at SHIELD?

The most critical skill for a Product Manager at SHIELD is the ability to communicate effectively across different teams. This role requires translating complex technical concepts into actionable insights for both technical and non-technical stakeholders, ensuring alignment on product visions and strategies.

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How do you prioritize features in a product roadmap?

When prioritizing features in a product roadmap, I use a combination of market research, user feedback, and organizational goals. It’s essential to balance immediate user needs with long-term business objectives, ensuring that we provide value while also keeping an eye on innovation and growth.

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Can you describe your experience with agile methodologies?

I have extensive experience working in agile environments, which I've found incredibly beneficial for product development. Agile practices like iterative refinement and constant feedback loops allow us to quickly adapt to changing market needs and enhance our products based on user insights.

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How do you measure the success of a product launch?

To measure the success of a product launch, I focus on key performance indicators such as user adoption rates, customer feedback, and overall sales growth. Additionally, analyzing metrics post-launch helps in understanding how well the product meets market demands and where we can improve.

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What strategies do you use to gather customer feedback?

I use a variety of strategies to gather customer feedback, including surveys, user interviews, and analytics tools to monitor user behavior. Engaging directly with customers during focus groups can also provide in-depth insights that guide product adjustments.

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How do you handle conflicts between stakeholders during product development?

Handling conflicts between stakeholders requires a diplomatic approach. I believe in facilitating open communication, where all perspectives are valued. By focusing on the end-user benefits and aligning on common goals, we can find a resolution that supports the overall product vision.

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What experience do you have in market analysis?

My experience in market analysis includes conducting competitive research and identifying trends that inform our product strategy. This involves reviewing industry reports, analyzing competitor offerings, and synthesizing user research to make data-driven decisions that optimize our products.

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How do you adapt a product based on changing market trends?

Adapting to changing market trends involves staying informed about industry developments and consumer behavior. I regularly review analytics, conduct market research, and engage with stakeholders to ensure that we can pivot our strategies and features to stay relevant and competitive.

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Describe a challenging project you managed and how you handled it.

In my previous role, I managed a project with tight deadlines and shifting requirements. By implementing agile practices, open communication, and frequent check-ins, I ensured that all team members were aligned and adaptable. Ultimately, we delivered a successful product that exceeded user expectations.

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What inspires you about the role of Product Manager at SHIELD?

I'm inspired by SHIELD’s mission to eliminate fraud and foster trust in digital transactions. The opportunity to work with advanced technology and make a real impact in the industry aligns with my passion for developing meaningful products that solve real-world problems.

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Mission Driven
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Full-time, remote
DATE POSTED
December 17, 2024

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