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Account Executive (German) - Berlin

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

 

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

 

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Account Executive role...

Are you ready to take the next step in your SaaS Sales career? Do you want to be part of the technology shaping the future of the travel industry?

You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. 

We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.

We know that an attractive compensation package is a key motivator in sales. SiteMinder offers you not only this, but also a working environment that represents ambition, collaboration, self-development and customer-centricity. If you identify with our core values (We Hustle, We Come Together, We Grow, We Make Things Simple) and you are a sales hunter at heart, we want to hear from you!

What you'll do...

  • Client acquisition - Create new opportunities and upsell current customers. You will be responsible for the full sales cycle, from outreach to demo and closing.

  • Achieving sales KPIs and targets - Working towards daily, weekly and monthly targets and finalize all sales in a timely manner.

  • Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. 

  • CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.  

  • Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. 

  • Partner management – Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.

What we need from you:

  • Experience in Software-as-a-Service (SaaS) sales

  • A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills 

  • Strong communication skills professionally with customers, in writing and over the phone 

  • Self-motivation and resilience to show up each day and give your best 

  • Growth mindset - open to feedback and coaching

  • Fluency in German (min. C2) and professional proficiency in English

  • Must be located in Germany

  • Please send us your CV in English!

Our Perks & Benefits…

- Remote setup (you must be based in Germany)

- Equity packages for you to share in SiteMinder's growth and successes  

- Investment in your personal growth

- Uncapped commission that rewards overachievement

- Full-time permanent contract

- Excellence-driven, collaborative culture

- Well-being initiatives

- Referral bonus for bringing in new talent

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering days off every year

- Fun quarterly social and team events

- Employee Resource Groups (ERG) to help you connect and get involved 

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive (German) - Berlin, SiteMinder

Are you an ambitious sales professional looking for an exciting opportunity in Berlin? SiteMinder, a leader in hotel commerce technology, is on the hunt for an Account Executive (German) to join our dynamic team. We celebrate diversity and believe that unique perspectives drive our success. In your new role, you’ll become a trusted advisor to hotel owners, helping them discover how our innovative products can boost their operations and revenue. Picture yourself facilitating the full sales cycle, from outreach to demo and closing, while achieving sales KPIs and developing tailored proposals for clients. No need to worry if you're still learning the ropes; our comprehensive month-long sales training and supportive team will ensure you hit the ground running. You'll engage with local industry groups, attend key functions, and maintain records in our CRM system. We value growth and ambition, and we want to empower you to realize your full potential with benefits like uncapped commission and equity in our thriving company. If you're a confident communicator, fluent in German and English, with a passion for SaaS sales, we want to connect with you. Join us in revolutionizing the travel industry, and let's grow together at SiteMinder!

Frequently Asked Questions (FAQs) for Account Executive (German) - Berlin Role at SiteMinder
What are the primary responsibilities of the Account Executive (German) at SiteMinder?

As an Account Executive (German) at SiteMinder, your main responsibilities will include client acquisition through outreach and upselling current customers. You’ll manage the entire sales cycle, achieve sales KPIs, prepare and present proposals, negotiate contracts, and maintain accurate records in our CRM system. You'll also provide valuable feedback on products based on client interactions to help enhance our offerings.

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What qualifications are needed for the Account Executive position at SiteMinder?

To qualify for the Account Executive (German) role at SiteMinder, you should have experience in SaaS sales, strong communication skills, and a confident presence when leading meetings. A running fluency in German (C2 minimum) and professional proficiency in English is required. We also value self-motivation, resilience, and an openness to feedback and coaching.

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Is there any training provided for the Account Executive (German) role at SiteMinder?

Yes, SiteMinder offers an extensive month-long sales training and onboarding program for the Account Executive (German) position. This training is designed to familiarize you with our products, industry context, and sales processes, so you’ll feel confident and prepared as you embark on your new role.

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What types of benefits does SiteMinder offer to Account Executives?

SiteMinder provides a competitive benefits package for its Account Executives, including remote work flexibility (you must be based in Germany), unbounded commission structures, equity packages, well-being initiatives, and generous parental leave policies. We also value personal growth and support you in both your professional development and work-life balance.

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What is the company culture like at SiteMinder for an Account Executive?

At SiteMinder, our culture is built on collaboration, self-development, and a commitment to simplicity and customer-centricity. We foster a diverse and inclusive environment where every voice is valued. As an Account Executive, you'll find a supportive team that encourages growth and innovation, making it a great place to kick-start or advance your SaaS sales career.

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Common Interview Questions for Account Executive (German) - Berlin
Can you describe your experience with SaaS sales?

In your response, provide specific examples highlighting your previous roles in SaaS sales, key challenges you've overcome, and the impact your efforts had on your team or company's success. Be sure to mention any specific metrics that demonstrate your achievements.

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How do you handle objections during the sales process?

Ultimately, it’s crucial to listen carefully to the client's concerns, empathize and validate them, and then address each objection with relevant information or solutions. Share your past experiences where you effectively countered objections to close a sale.

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What strategies do you use to identify potential clients?

Discuss the techniques you utilize for lead generation, such as researching industry trends, leveraging social media, and utilizing networking events. Highlight your ability to analyze target markets to effectively reach out to potential clients.

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How do you prioritize your sales leads?

Explain the criteria you use for evaluating and prioritizing leads, which might include factors such as the size of the company, budget, timing of purchase, or personal connections. Provide examples of how prioritizing leads has helped you maximize productivity.

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Tell us about a time you turned a 'No' into a 'Yes'.

Details about your persistence, persuasion skills, and adaptability when dealing with difficult prospects can shine through here. Be specific and share what strategies you implemented to ultimately close the deal.

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How do you maintain relationships with clients after closing a sale?

Maintaining strong relationships is vital. Discuss your approach to follow-ups, ongoing support, and how you proactively seek feedback from clients to ensure satisfaction and seek upsell opportunities down the line.

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Can you give an example of a successful sale you made and what made it successful?

Share a detailed story of a specific sale, including the challenges you faced, the tactics you used, and the final outcome. Be sure to highlight your personal contributions and what you learned from that experience.

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What do you know about SiteMinder and our products?

Research and convey your understanding of SiteMinder's offerings and how they empower hotel owners. Focus on the value our products provide in the competitive landscape of hotel commerce technology.

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How do you approach setting and achieving your sales targets?

Discuss your methodical approach to setting realistic yet ambitious sales targets, the importance of time management, and how you track your progress to ensure you meet or exceed those goals.

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What motivates you in a sales role?

Reflect on your personal motivations, whether they include financial incentives, client satisfaction, team collaboration, or self-growth. Articulating your passion for sales can highlight your fit for the role at SiteMinder.

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To liberate hoteliers with technology that makes a world of difference

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