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Regional Sales Performance Manager

Job Description

Sixt is seeking a Regional Sales Performance Manager for South Florida to oversee sales and service across three major airports and 12 downtown branches. This role focuses on developing the management team to coach employees and optimize the rental experience by selling extras tailored to customer needs. The manager will also facilitate training, becoming an expert on the fleet and ancillary products. Reporting to a Senior RSPM, the manager will ensure branches educate customers on products that enhance their rental experience.

YOUR ROLE AT SIXT

  • You regularly consult with branch managers and regional managers to review branch progress and design action plans to help the management address areas of opportunity in sales and service performance
  • You coach branch managers on how to train the Employees on sales, service, and goal setting 
  • You train employees and managers on how to create the optimal rental experience by maximizing sales and service opportunities for every customer
  • You participate with managers to holds workshops for rental agents reviewing sales cycle and role plays
  • You implement motivational contests to build employee morale and improve branch culture 
  • You complete daily, weekly, and monthly reporting and updates to action plans to senior management team members

YOUR SKILLS MATTER

  • Experience You have a minimum 2+ years of sales training or coaching experience 
  • Education You have Bachelor’s degree in business or a related field (preferred)
  • Technical Proficiency You must have excellent computer navigation skills and knowledge of Microsoft Office Applications 
  • Soft Skills You have a minimum of 5 years customer service or sales experience 
  • Commitment To Excellence You have experience meeting sales quotas or working in highly commissioned positions preferred 
  • Travel You are able to travel 60-80%, some of which may be by airplane 

WHAT WE OFFER 

  • Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
  • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance 
  • Bonus Plan Take advantage of competitive performance-based incentives with commission structures   
  • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family 
  • Company Car Hit the road in style and experience the comfort of driving the latest models from our cutting-edge, brand-new fleet 
  • Additional Perks Experience the advantages of working in a dynamic work environment, free parking, and ample opportunities for professional advancement

Additional Information

About the department:
SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. As one of the most innovative, fastest-growing and profitable mobility providers in the world, the customer is always the focus for SIXT. Our sales department, as the most important bridge to our customers, enables us to further expand our market leadership in Germany and to intensively support SIXT in its international expansion. Sales at SIXT stands for a dynamic working atmosphere, innovative products, and excellent service quality. 

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Average salary estimate

$70000 / YEARLY (est.)
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$55000K
$85000K

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What You Should Know About Regional Sales Performance Manager, SIXT

Sixt is on the lookout for a passionate Regional Sales Performance Manager to join our team in sunny Fort Lauderdale, Florida. This role is all about overseeing our sales and service operations across three major airports and twelve downtown branches. As the Regional Sales Performance Manager, you will play a pivotal role in developing an exceptional management team that coaches employees to optimize the rental experience by providing tailored solutions to customer needs. Your expertise will shine as you conduct training for staff, diving deep into our fleet and ancillary products. With direct reporting to a Senior RSPM, you'll be the driving force behind ensuring that our branches educate customers on the best products to enhance their rental experience. You'll collaborate with branch and regional managers to identify opportunities, coach on training, and facilitate engaging workshops to boost sales and service. Your creative side will come into play when implementing motivational contests to foster a positive branch culture. As someone committed to excellence, your experience in sales training, along with your customer service skills, will help you thrive in this dynamic environment. If you're ready to embark on a rewarding journey with us, where you can make a significant impact in the world of mobility, then we want to hear from you!

Frequently Asked Questions (FAQs) for Regional Sales Performance Manager Role at SIXT
What are the responsibilities of a Regional Sales Performance Manager at Sixt?

The Regional Sales Performance Manager at Sixt is responsible for overseeing sales and service across three major airports and twelve branches. This includes coaching branch managers, training employees to create optimal rental experiences, developing action plans to address performance gaps, and implementing motivational contests to enhance workplace morale.

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What qualifications do I need to become a Regional Sales Performance Manager at Sixt?

To qualify for the Regional Sales Performance Manager position at Sixt, you should have at least 2 years of sales training or coaching experience, a Bachelor's degree in business or a related field preferred, and a minimum of 5 years in customer service or sales. Excellent computer skills and a commitment to meeting sales quotas are also essential.

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How does Sixt ensure a positive customer rental experience?

Sixt ensures a positive customer rental experience by prioritizing staff training and coaching, focusing on selling extras that meet individual customer needs, and continuously educating employees about our fleet and ancillary products. The Regional Sales Performance Manager plays a key role in facilitating this education and coaching.

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What kind of training will I receive as a Regional Sales Performance Manager at Sixt?

As a Regional Sales Performance Manager at Sixt, you will receive extensive training that focuses on developing your leadership skills, mastering product knowledge, and learning effective coaching techniques. You will also participate in workshops and role-playing scenarios to enhance your sales acumen and customer service approaches.

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What benefits does Sixt offer to its employees in the Regional Sales Performance Manager role?

Sixt offers a comprehensive benefits package to its Regional Sales Performance Managers, including health insurance coverage, paid time off, a competitive bonus plan, exclusive employee rental discounts, and the use of a company car. Employees also enjoy a dynamic work environment with ample opportunities for professional advancement.

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Common Interview Questions for Regional Sales Performance Manager
Can you describe your experience with sales coaching?

When answering this question, focus on specific examples from your past roles where you successfully coached teams to meet sales targets. Highlight the strategies you used, the training methods you employed, and the outcomes achieved.

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How do you approach training employees on customer service skills?

In your response, detail your training approach, emphasizing the importance of role-playing, feedback, and hands-on experience. Share specific examples of training programs you’ve implemented and how they improved employee performance.

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What strategies do you use to enhance team morale?

Discuss the motivational contests and team-building exercises you've previously implemented. Mention how these initiatives helped improve team morale and contributed to a positive workplace culture.

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How do you analyze sales performance data?

Explain your process for analyzing sales performance data, including any software tools you use. Describe how you identify trends, formulate action plans based on data insights, and track improvement over time.

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Can you give an example of a successful sales strategy you've implemented?

Provide a specific case where you developed and implemented a sales strategy that led to increased revenue. Include the steps taken, the challenges faced, and the ultimate outcomes to demonstrate your effectiveness.

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What do you believe is essential for achieving sales quotas in this role?

Discuss your belief in setting clear goals, providing consistent feedback, and recognizing achievements. Share how these practices can motivate employees and drive them to meet or exceed sales expectations.

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How do you adapt training to different learning styles?

Share your methods for identifying different learning styles among your team and how you tailor your training sessions accordingly. Highlight examples of successfully accommodating various learning preferences.

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What experience do you have handling difficult customers?

Provide a specific example of a challenging customer interaction. Detail the steps you took to resolve the issue, emphasizing your communication skills, empathy, and persistence in finding a solution.

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How would you ensure ongoing professional development for your team?

Discuss the importance of continuous learning and professional development. Explain how you would implement a development program that includes workshops, mentorship, and regular feedback to help your team grow.

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What techniques do you use to motivate your sales team?

Talk about various techniques such as setting up performance-based incentives, recognizing individual and team achievements, and fostering a supportive environment. Provide examples of how your techniques led to improved performance.

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Sixt rent a car was founded in 1912 making it the first rent a car in Europe and is the Oldest car rental company today. Sixt rent a car has thousands of rental car locations worldwide making it also one of the biggest car rental companies today. ...

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Full-time, on-site
DATE POSTED
April 4, 2025

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