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Pre-Sales Consultant H/F/X

☀️ Why join Skeepers ?   

 At Skeepers, our vision is to connect the world’s brands and consumers through authentic consumer voices. These voices, when amplified strategically, help brands build trust, drive engagement, and deliver measurable impact 

Our AI-powered UGC suite seamlessly collects, manages, and activates UGC ensuring that every review, post, and interaction delivers value. And we do this while adhering to the highest standards of compliance and authenticity. 

With over 8,000 customers globally, we manage more than 40 million pieces of UGC annually, making us a trusted partner for scaling authentic consumer voices at every touchpoint.

Join a team of over 400 employees, where international ambition enriches our company culture. You will be part of a rapidly growing scale-up, offering the opportunity to take on diverse responsibilities and build your career growth prospects. Each team member contributes to Skeepers' growth so that we can all grow together. We trust our employees—get involved in our projects and help drive Skeepers' innovation. 

Your role :

As a Pre-Sales Consultant, you will act as a trusted advisor to our prospects and customers, supporting the Sales team by identifying business challenges, delivering high-impact product demonstrations, and driving engagement for Skeepers’ Feedback Management and Ratings & Reviews solutions. 

Your expertise will be critical in showcasing the value of our SaaS solutions, crafting tailored pre-sales strategies, and ensuring the successful adoption of our technology by leading brands. 

💡Your responsibilities :

Solution consulting & product expertise 

  • Develop a deep understanding of Skeepers' SaaS solutions and how they help brands leverage consumer insights and data-driven engagement. 
  • Act as a trusted Pre-Sales consultant, advising prospects and customers on platform architecture, technical feasibility, and business value. 
  • Stay ahead of market trends and competitive landscape to position Skeepers as a leader in customer feedback and review management. 

Sales enablement & customer engagement 

  • Work closely with Account Executives and Sales teams to identify key business needs and challenges of prospects. 
  • Deliver compelling, customized product demonstrations, highlighting ROI and business impact. 
  • Apply innovative storytelling and demo techniques to create an engaging and memorable customer experience. 
  • Support Sales in technical discussions, proof of concept (POC) creation, and customer journey mapping. 

Bid & proposal management 

  • Lead the response to RFPs and RFIs, collaborating with internal teams to create winning proposals that align with client requirements. 
  • Ensure a structured and strategic approach to proposal management, clearly articulating the value proposition of our solutions. 

Collaboration & continuous improvement 

  • Work closely with the Product, Customer Success, and Technical teams to ensure seamless implementation and adoption of Skeepers’ solutions. 
  • Provide customer feedback to the Product team to drive continuous improvements and innovation. 
  • Contribute to internal knowledge-sharing initiatives and help optimize Pre-Sales best practices. 
  • 3–5 years of experience in Pre-Sales, Solution Consulting, Sales Engineering, or Technical Account Management within a SaaS, MarTech, or e-commerce environment. 
  • Strong expertise in customer engagement, product demonstrations, and consultative selling techniques. 
  • Excellent ability to translate complex SaaS solutions into clear business benefits for clients. 
  • Solid understanding of RFP processes, proof of concept (POC) development, and technical sales methodologies. 
  • Exceptional presentation, communication, and stakeholder management skills. 
  • Passionate about e-commerce, digital transformation, and customer experience optimization. 
  • Fluent in Spanish and English (Italian and French are a plus). 

🤸 Our recruitment process 

  • HR Interview – Meet with Clémentine 
  • Manager Interview – Discuss the role, expectations, and your experience with Romina, our VP Sales of Europe 
  • Case Study
  • Final Interview – Meet Cédric, our CSO 

✅ Be part of a leading European SaaS company with a fast-growing international presence. 
✅ Work on cutting-edge solutions in customer feedback, online reputation, and AI-driven engagement. 
✅ Join a highly skilled Pre-Sales team, collaborating with top-tier Sales, Product, and Tech experts. 
✅ Career development opportunities within a dynamic and innovative organization. 
✅ Competitive compensation package. 

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What You Should Know About Pre-Sales Consultant H/F/X, Skeepers

Join Skeepers as a Pre-Sales Consultant, where you'll play a vital role in driving the success of our AI-powered UGC solutions! At Skeepers, we are on a mission to connect brands with authentic consumer voices, and your skills will help elevate that mission. As a Pre-Sales Consultant, you'll be a trusted advisor to our prospects and customers, working closely with the Sales team to identify business challenges and deliver engaging product demonstrations. You'll dive deep into our SaaS solutions, showcasing how they empower brands to leverage consumer insights and engagement while staying ahead of market trends. Your expertise will not only craft tailored pre-sales strategies but also ensure successful technology adoption among leading brands. At Skeepers, a company with over 8,000 global customers and a dynamic team of 400+, you’ll contribute to a culture of innovation and growth. Engage in exciting responsibilities from solution consulting to bid management. Plus, with opportunities for career development in a rapidly expanding scale-up, you'll be at the forefront of transforming customer feedback and digital experiences. If you are passionate about e-commerce and digital transformation and possess strong communication skills in English and Spanish, we want you on our team! Together, we can amplify authentic consumer voices and make impactful changes in the marketplace.

Frequently Asked Questions (FAQs) for Pre-Sales Consultant H/F/X Role at Skeepers
What are the main responsibilities of a Pre-Sales Consultant at Skeepers?

As a Pre-Sales Consultant at Skeepers, your primary responsibilities include acting as a trusted advisor to prospects and customers, supporting the Sales team by identifying business challenges, delivering high-impact product demonstrations, and ensuring the successful adoption of our Feedback Management and Ratings & Reviews SaaS solutions. You will also collaborate closely with internal teams to lead proposal management and drive customer engagement.

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What qualifications are required for the Pre-Sales Consultant role at Skeepers?

To thrive as a Pre-Sales Consultant at Skeepers, candidates should possess 3-5 years of experience in Pre-Sales, Solution Consulting, or Technical Account Management within a SaaS, MarTech, or e-commerce setting. Strong expertise in consultative selling and exceptional communication skills are essential, along with a solid understanding of RFP processes and the ability to translate complex SaaS solutions into clear business benefits.

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How does the Pre-Sales Consultant contribute to Skeepers' growth?

The Pre-Sales Consultant at Skeepers contributes to the company's growth by delivering tailored pre-sales strategies and compelling product demonstrations to prospective clients. Their insights guide successful technology adoption and help establish Skeepers as a leader in the customer feedback management space, ultimately driving greater customer satisfaction and engagement.

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What does the team culture look like for a Pre-Sales Consultant at Skeepers?

At Skeepers, the team culture is characterized by collaboration and innovation. As a Pre-Sales Consultant, you’ll be part of a highly skilled team that values every member's input. With a focus on continuous improvement, team members share knowledge and engage in projects that drive growth—creating an environment where everyone learns and develops together.

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What languages are beneficial for the Pre-Sales Consultant role at Skeepers?

Fluency in both Spanish and English is essential for the Pre-Sales Consultant role at Skeepers. While these two languages are the primary requirements, proficiency in Italian or French is considered an added advantage, allowing you to engage with a wider range of clients in Europe.

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Common Interview Questions for Pre-Sales Consultant H/F/X
Can you explain your experience with solution consulting in a SaaS environment?

When answering, focus on specific examples where you've engaged with clients to understand their needs, tailored solutions to meet their challenges, and demonstrated the value of your SaaS offerings. Highlight any successful outcomes you achieved and discuss the methodologies you employed.

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How do you prepare and deliver an impactful product demonstration?

Discuss your strategy for preparing a demo, including understanding the audience's unique needs, tailoring your content, and showcasing the ROI of the product. Emphasize your storytelling techniques to create engagement and clarity during presentations.

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What approaches do you use to keep up with market trends?

Mention specific resources you rely on, such as industry reports, newsletters, and networking with peers. Explain how you apply this knowledge to enhance your sales strategies and pre-sales presentations effectively.

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Describe a time when you faced a challenging client interaction and how you resolved it.

Use the STAR method to outline the situation, task, action, and result. Focus on your communication skills and how you addressed misunderstandings or objections to foster a positive outcome.

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How do you collaborate with sales teams to identify customer needs?

Highlight your experience working closely with sales teams, describing how you engage in discussions to identify pain points and gather insights that inform your pre-sales strategy, ensuring a tailored approach for clients.

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What strategies do you employ for managing RFP responses?

Discuss your process for responding to RFPs, including how you collaborate with cross-functional teams to understand client requirements and articulate the value proposition of your solutions clearly.

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How do you ensure successful technology adoption by clients?

Talk about the importance of providing thorough training, precise documentation, and ongoing support. Discuss your past experiences where you facilitated successful onboarding processes.

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What role does storytelling play in your sales approach?

Explain how you utilize storytelling to connect with clients on an emotional level, making technical information relatable and understandable while demonstrating the impact of your product on their business.

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How do you manage your time effectively in a pre-sales role?

Share specific techniques you use for prioritizing tasks, managing multiple projects, and ensuring timely follow-through with stakeholders. Highlight tools or practices that help you remain organized and focused.

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What do you believe is the most important skill for a Pre-Sales Consultant?

Identify key skills such as communication, technical expertise, or problem-solving. Support your answer with examples of how these skills have influenced successful client engagements or project outcomes in your past roles.

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Full-time, remote
DATE POSTED
February 20, 2025

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