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Brand and Campaigns Manager

Skin + Me is a mission driven start-up with seriously big skin goals.

We’re looking for an experienced Brand and Campaign Manager to join our Growth Marketing Team at Skin + Me, and work across all brands under the + Me umbrella. This is a hybrid working role with three days a week in our Paddington HQ (Mon, Tue, Fri) and two days remote. 

About the role:

As Brand and Campaign Manager you are a proactive, creative and strategic thinker. From BAU awareness campaigns and brand positioning to commercially successful activations - you are the brand guardian. In an entrepreneurial environment —  it’s essential that you are a brilliant communicator, who can win stakeholder buy-in with rigour and a data driven approach. It’s equally as important to impress brand, copy and creative colleagues with your ability to translate commercial goals and projects into amazing creative concepts. 

The ideal candidate will have experience as a Brand and Campaign Manager for a Retail, D2C or Healthcare consumer brand. 

This is a pivotal role within the Marketing Team with strong ties to the Copy, Creative, NPD and Commercial teams. The successful candidate will be an expert in: developing brand vision, crafting campaigns to support brand evolution,  launch strategies and activations (ATL & BTL), using performance insights to develop amazing creative concepts and have a string of successful campaigns under their belt.

What you'll do:

As brand guardian you will be responsible for brand positioning, reputation and awareness. You will work closely with the commercial team to develop winning strategies and with the creative and copy teams to conceive compelling creative launches and BAU campaigns for our owned and earned channels to drive brand fame growth.

  • Translate commercial projects into winning creative campaigns that earn brand fame and love.
  • Be at the centre of brand planning, managing activity from ideation and briefings to processes and documentation - delivering compelling, high-performance campaigns that engage and convert.
  • Work closely with the PR & Comms team to bring key moments to life.
  • Collaborate with copy and creative to update and evolve (when necessary) brand guidelines.
  • Work closely with the NPD teams to deliver a product roadmap and commercially successful launch activations with clearly defined KPIs.
  • Own social channels — deliver a best-in-class strategy and content that drives growth, engagement and wins awards. 
  • Evaluate campaign performance and build out the brand reporting function, setting clear objectives and KPIs and sharing insights for continuous improvement.
  • Continuously analyse campaign results and learnings. Introduce a quarterly AB testing framework across owned channels.
  • Develop a deep understanding of the skincare industry, millennial and Gen Z audience needs, and marketing channels. 
  • Demonstrating exceptional project management skills to prioritise workflows and liaise with key stakeholders.

Who you are:

These are the skills we’re looking for. Even if you don’t tick every box, but feel you’re right for us, we’d still love to hear from you. 

  • Able to articulate your brand vision into campaigns and strategies that win the hearts and minds of everyone from senior stakeholders to creatives. 
  • Have a string of commercially successful and highly regarded creative campaigns and NPD launches under your belt.
  • A deep understanding of key brand metrics and an ability to interpret data and ask the right questions.
  • Experienced in setting goals and KPIs in line with wider business objectives. 
  • Demonstrate an acute market acumen with an ability to use learnings from insights to build out strategies, campaigns and customer profiles. 
  • An appreciation for business procedures, and the ability to learn and adapt to new ways of working.
  • A brilliant communicator who is both precise and concise verbally, and in written comms.
  • Detail oriented and entrepreneurial. 

Why should you choose Skin + Me?

  • A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
  • Make a difference – work within a revolutionary company that is focused on improving millions of lives.
  • Significant equity – potentially life-changing value if you commit to our long-term mission.
  • Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.
  • Support network – the Skin + Me investors and advisors that you’ll have the opportunity to work with have built some of the world’s best consumer companies.

Benefits:

  • 25 Days Holiday (+ all the usual Bank Holidays) – It's important to take a break and recharge, that's why we offer a generous holiday allowance.
  • Free Breakfast & Lunch – It’s important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too! 
  • Hybrid working to give you flexibility – We are all remote on Wednesday and Thursday. When we are in the office on Monday, Tuesday and Friday our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7 is fine too. Need more flexibility around your life – just let us know.
  • Equity – We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together
  • Health and wellbeing focus – We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health.
  • £500 annual development budget for any learning, training and development opportunities. Courses, books, software – if it helps you in your role, we’ll help you get it. 
  • For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month. 
  • Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more. 
  • You’ll get highly discounted Skin + Me products for you, and 10 friends + family too. 
  • Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation. 
  • Dog-friendly office with two very cute resident dogs!

More about Skin + Me:

There’s a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. We’re on a mission to change that. 

The truth is that achieving your best skin isn’t complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation.  We’re united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work – minus the big price tag and the long dermatologist waitlist.

Skin + Me is a mission-driven start-up, building a pioneering online dermatology service powered by experts. We take customers through a simple online medical consultation and our prescribers formulate  custom treatments that can’t be bought on the high street. Each one is personalised to the individual’s skin goals. It arrives in their letterbox each month and evolves alongside their skin – because everyone’s skin is different and no two journeys are the same.

Skin + Me secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. We’ve raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com. 

Our journey has just begun and we’d love for you to join us as we change the face of skincare! Think you’re up for the challenge?

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What You Should Know About Brand and Campaigns Manager, Skin + Me

Are you ready to make your mark with Skin + Me as our Brand and Campaigns Manager? We’re a vibrant start-up committed to revolutionizing the skincare industry, and we want someone like you to join our Growth Marketing Team! Picture this: a hybrid role that allows you to flex your creative muscles three days a week at our Paddington HQ, while enjoying the freedom of remote work for the other two. This is not just a job; it's an exciting opportunity where you'll be the brand guardian, leading awareness campaigns, managing brand positioning, and crafting commercially successful activations. Your role will involve collaboration with a variety of teams, translating commercial objectives into breathtaking creative concepts that capture hearts and minds. You'll bring your wealth of experience in brand management to develop strategies that align with our vision. We are looking for someone with a track record of successful campaigns, who understands brand metrics and has a knack for using insights to drive strategy. If you thrive in an entrepreneurial environment where communication is key, and you have a passion for skincare, this role could be your next big move. Join us, and let’s work together to ensure everyone has access to the best skincare possible. Here at Skin + Me, not only will you embrace a mission-driven challenge, but you'll also enjoy significant equity in our fast-growing company, a focus on your professional development, and some pretty amazing benefits, including a dog-friendly office! Ready to take on this exciting journey with us?

Frequently Asked Questions (FAQs) for Brand and Campaigns Manager Role at Skin + Me
What are the key responsibilities of the Brand and Campaigns Manager at Skin + Me?

The Brand and Campaigns Manager at Skin + Me is responsible for a variety of essential duties, including developing brand vision, managing campaign activity from ideation to execution, and ensuring strong brand positioning. You'll be tasked with translating commercial projects into effective creative campaigns that drive brand growth and awareness. Additionally, close collaboration with the commercial, creative, and PR teams is crucial to bring key moments to life and deliver high-performing campaigns across owned and earned channels.

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What qualifications and experience are required for the Brand and Campaigns Manager role at Skin + Me?

To excel as the Brand and Campaigns Manager at Skin + Me, candidates should have significant experience in brand management, ideally within a retail, D2C, or healthcare consumer brand. Experience crafting successful campaigns and new product launches is also vital. Moreover, a thorough understanding of brand metrics, data interpretation, and market insights will be essential qualifications to succeed in this role.

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How does Skin + Me support the professional development of its Brand and Campaigns Manager?

Skin + Me is dedicated to the growth and development of its Brand and Campaigns Manager. The company offers a £500 annual development budget that can be used for learning opportunities, including courses, books, and software that contribute to your role. In a supportive startup environment, you'll continuously develop your skills and gain broad experience in marketing responsibilities.

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What makes the Brand and Campaigns Manager position at Skin + Me unique?

The Brand and Campaigns Manager position at Skin + Me stands out due to its thrilling, entrepreneurial environment where every day presents new challenges. You will have the chance to truly impact the skincare industry while working with a passionate team dedicated to making a difference. The emphasis on collaboration across different teams, coupled with a fantastic hybrid working model and generous employee benefits, adds to the uniqueness of this role.

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What is the company culture like at Skin + Me for the Brand and Campaigns Manager?

The company culture at Skin + Me is vibrant, inclusive, and focused on celebrating successes. As a Brand and Campaigns Manager, you'll be welcomed into a supportive environment where collaboration is key. With initiatives like the culture club and dog-friendly office, Skin + Me ensures that the workplace is not only a space for innovation but also a community that values teamwork and recognizes achievements.

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Common Interview Questions for Brand and Campaigns Manager
How would you develop and execute a new campaign for Skin + Me?

To develop and execute a new campaign for Skin + Me, I would begin by collaborating with various teams to understand the product and its target audience. I'd analyze market trends and customer feedback to develop a comprehensive strategy that aligns with business objectives. Next, I'd translate insights into a creative brief and work with the creative team to produce compelling content that resonates with our audience. Finally, I would plan and schedule the campaign rollout, continually tracking performance metrics to inform future campaigns.

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Can you describe a successful campaign you managed in your previous role?

In my previous role, I managed a multi-channel campaign that aimed to increase brand awareness and customer engagement. I started with comprehensive market research to identify key consumer insights, then crafted a targeted messaging strategy that incorporated both digital and traditional media. The campaign resulted in a significant uptick in brand recognition and engagement rates, achieving a 30% increase in conversion over the previous quarters. I'm proud of how the collaboration with cross-functional teams led to innovative ideas that were executed flawlessly.

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How do you measure the success of your marketing campaigns?

Measuring the success of marketing campaigns involves tracking various KPIs such as engagement rates, conversion rates, and overall ROI. I use analytics tools to monitor performance metrics throughout the campaign, and I also conduct post-campaign analyses to evaluate what worked and what didn’t. Learning from these insights helps refine future strategies and ensures continuous improvement in campaign effectiveness.

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What strategies do you use to ensure brand consistency across different channels?

To ensure brand consistency across various channels, I develop clear brand guidelines that outline the visual identity, tone of voice, and messaging. I work closely with all teams, including PR, creative, and social media, to ensure everyone is aligned with our branding principles. Regular audits of the published content help identify inconsistencies, and I use feedback loops to refine our approaches so that every piece of communication reflects the brand’s values.

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How do you stay updated with the latest trends in marketing and skincare?

I stay updated with the latest trends in marketing and skincare by following industry publications, attending webinars, and participating in relevant professional networks. I also engage with social media groups and forums focused on skincare and marketing insights. Continuous learning is essential for me, and I often seek out innovative case studies to see how other brands successfully implement new strategies.

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How would you handle a situation where a campaign isn’t performing as expected?

If a campaign isn’t performing as expected, I would first analyze the data to identify the underlying issues. This could involve looking at audience targeting, content quality, or channel effectiveness. I would convene the team to brainstorm potential adjustments and quickly iterate on the campaign based on performance insights. Flexibility is key in marketing, so pivoting the approach based on real-time performance metrics can lead to improved outcomes.

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What tools do you use for campaign management and reporting?

For campaign management and reporting, I typically use tools like Google Analytics for website data, social media insights for platform-specific metrics, and marketing automation software to streamline campaign processes. I also leverage project management tools like Trello or Asana to keep track of tasks and timelines, ensuring every team member is aligned and informed throughout the campaign lifecycle.

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How would you approach stakeholder communication for a new brand initiative?

When communicating with stakeholders for a new brand initiative, I prioritize clarity and precision in outlining the vision and objectives. I would prepare a detailed presentation showcasing the initiative’s potential impact, supported by data and market research. Regular updates and feedback sessions allow for collaborative discussions, ensuring stakeholders feel involved and their insights are valued, which is crucial for gaining buy-in.

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Can you describe an experience where you adapted a campaign based on real-time feedback?

In a previous role, I launched a campaign that initially received mixed feedback. We monitored social media and direct customer feedback closely and noticed that certain messaging didn’t resonate as well as anticipated. We swiftly regrouped, adjusted the messaging to better align with customer sentiments, and relaunched the campaign. This adaptability not only improved engagement but also highlighted our commitment to listening to our consumers, leading to a stronger brand connection.

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What do you think is the most significant trend affecting the skincare industry today?

One significant trend currently affecting the skincare industry is the shift towards personalization. Consumers want products tailored to their unique skin needs and goals, which aligns perfectly with Skin + Me's mission. The rise of technology and online consultations also means that brands can provide bespoke recommendations, enhancing consumer experience and fostering loyalty. Staying ahead of this trend will be crucial for any Brand and Campaigns Manager to effectively engage the millennial and Gen Z audiences.

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Full-time, hybrid
DATE POSTED
January 5, 2025

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