Sales Development Representative

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! 

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

The purpose of this role is to identify, research, and connect with inbound and outbound leads to assess fit and create opportunities for Account Executives to meet with leads that are considered Sales Qualified (SQLs) and then take-over the process of driving the leads further down the sales funnel.

• Proactively generate new sales opportunities via cold calling, LinkedIn, research and compliant email to defined and assigned Target Accounts in order to generate awareness of and interest in Smile Digital Health’s products and solutions.
• Follow-up on inbound marketing leads from the website, trade shows, and other marketing events via cold calling, LinkedIn, research and compliant email to assess quality (SQL).
• Engage decision-makers and internal influencers to identify their challenges and drivers to suggest appropriate next steps including, meetings with Account Executives (AE).
• Schedule meetings with SQLs and Account Executives (AEs) to hand-off the process of creating opportunities (Deals) and driving the opportunity further down the Sales Funnel.
• Research and create Target Account Plans for all assigned Target Accounts to support Target Account sales and Account-Based Marketing processes.
• Develop a working understanding of Smile Digital Health’s value-proposition, target industries, target personas, technology platform, solutions, and pricing structure.
• Use Salesforce CRM and other sales tools to import, add, format, update, create lists, and maintain inbound lead data, as well as log activity, discussion details, and prepare notes for AEs.
• Comply with the privacy, security and confidentiality policies. 

• Min 1 year experience in a sales or customer service environment.
• Strong problem solving, data analysis, and time management skills.
• Internally motivated and comfortable working in a cross-functional team environment.
• Comfortable working and learning in a remote environment.
• Post Secondary education is an asset.

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.