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Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Grand Rapids, MI)

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

  • Competitive compensation for your work
  • Generous time off policy
  • Summer Fridays
  • Opportunity to broaden your horizons by attending popular conferences
  • Emphasis on work/life balance
  • Collaborative and team-oriented environment
  • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi’s products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets.

*Please note this is a remote position but candidate must reside within the territory

  • Responsible for representing Sobi’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines
  • Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states.
  • Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians
  • Strict compliance with all regulatory agencies, state, and federal law is required.
  • Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures
  • Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management.
  • Reports all adverse events to Sobi’s Drug Safety department as appropriate per required guidelines
  • Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.

Qualifications

  • Located within the territory (Grand Rapids, MI) 
  • BA/BS in business or science - 4 year Degree
  • Minimum of 5 years’ with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years’ specialty sales experience in the Pharmaceutical or Biotechnology industry
  • A CAM will have a minimum of 3 years’ of biologics sales experience that will utilize a specialty pharmacy. Experience with a transition of care/patient journey process from the hospital to the outpatient setting
  • Demonstrated history of high sales performance
  • Experience: Hematology / Oncology Experience (3 – 5 years), Community Oncology Account Knowledge (GPOs), Knowledge of how to drive demand, and, at the same time, identify pull-thru opportunities in the GPO market segment.  Experience understanding the patient journey in the hem space, GPO segment working with MIDs (Medically Integrated Dispensaries), HUBs, and SP.
  • Rare Hematology Experience is a plus and experience selling an oral
  • Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography.
  • Demonstrated history of high sales performance – of course this has to be there. Start up experience is a plus as we are still building our product brand.
  • Must be able to work and thrive in a highly collaborative matrix environment
  • Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided)
  • This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided).

Additional Information

The base salary pay range for this role is $120,000-$190,000 annually. Actual pay for this position will take into account factors such as experience and location. In addition to a base salary, this position is also eligible for a competitive 401k match, short and long-term incentives, medical, dental, vision, STD/LTD and life insurance benefits, in addition to other health and wellness programs and offerings.

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.

An Equal Opportunity Employer

Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.

Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]

COVID-19 Policy

For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.

 

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Average salary estimate

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What You Should Know About Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Grand Rapids, MI), Sobi

Join the Sobi team as a Hematology Clinical Account Manager in Grand Rapids, MI, and be part of a mission dedicated to making a positive impact on the lives of people living with rare diseases. In this role, you'll serve as a primary contact for our valued customers, driving sales by executing innovative marketing strategies and showcasing the unique benefits of our cutting-edge therapies. With comprehensive clinical knowledge of Sobi’s products at your disposal, you'll have the chance to build relationships with healthcare professionals while achieving impressive sales goals. Sobi values collaboration and a balanced work ethic, making this remote position ideal for those who thrive in team-oriented environments. You will be responsible for creating a territory business plan that aligns with customer needs, analyzing sales data to guide your efforts, and maintaining strict compliance with regulatory standards. As a Clinical Account Manager, your success will contribute not only to our company's growth but also to improving patient lives in the field of hematology-oncology. So, if you're passionate about healthcare and have a proven track record in pharmaceutical sales, we want to hear from you. Sobi is dedicated to ensuring a diverse and inclusive workplace where unique talents can shine, and we encourage all qualified candidates to apply, regardless of whether you meet every qualification listed. Get ready to make a meaningful difference with us!

Frequently Asked Questions (FAQs) for Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Grand Rapids, MI) Role at Sobi
What are the responsibilities of the Hematology Clinical Account Manager at Sobi?

As a Hematology Clinical Account Manager at Sobi, you will be the primary point of contact for customers, responsible for driving sales by implementing marketing strategies and promoting our products. You will leverage your clinical knowledge to communicate the on-label benefits of our therapies, develop territory business plans, analyze sales data, and ensure compliance with regulations while exceeding sales targets.

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What qualifications are needed for the Hematology Clinical Account Manager position at Sobi?

To qualify for the Hematology Clinical Account Manager position at Sobi, candidates should possess a BA/BS in business or science, along with a minimum of 5 years of experience in the pharmaceutical or biotechnology industry. Specialty sales experience, particularly in hematology or oncology, is highly preferred. A demonstrated history of high sales performance and an understanding of the patient journey in hematology is crucial for success in this role.

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What kind of work environment can I expect as a Hematology Clinical Account Manager at Sobi?

At Sobi, the work environment nurtures collaboration and teamwork, allowing you to thrive in a supportive atmosphere even while working remotely. The company emphasizes work/life balance and values diverse perspectives, ensuring that all employees feel empowered to contribute to the mission of improving the lives of patients with rare diseases.

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How does Sobi support its employees in the Hematology Clinical Account Manager role?

Sobi is committed to supporting its employees through competitive compensation packages, generous time off policies, and professional development opportunities such as attending industry conferences. The company prioritizes the well-being of its staff by offering health and wellness benefits that foster both personal and professional growth.

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What makes the Hematology Clinical Account Manager position at Sobi a unique opportunity?

The Hematology Clinical Account Manager position at Sobi is unique because it combines the challenges of specialized pharmaceutical sales with the rewarding experience of making a meaningful impact on patient lives. Working with innovative therapies in a dynamic and collaborative environment, you will play a crucial role in ensuring the appropriate use of our products in the healthcare system.

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Common Interview Questions for Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Grand Rapids, MI)
Can you describe a successful sales strategy you've implemented in your previous roles as a Clinical Account Manager?

When addressing this question, talk about a specific strategy you developed that not only met but exceeded your sales targets. Highlight how you tailored your approach based on market analysis and customer feedback, and explain the results achieved, showcasing your understanding of the healthcare landscape.

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How do you handle objections from healthcare professionals regarding new therapies?

In responding to this question, demonstrate your ability to empathize and engage with healthcare professionals. Discuss techniques such as listening actively to their concerns, providing data and clinical evidence to alleviate apprehensions, and building long-term relationships based on trust and knowledge.

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What do you believe are the most important skills for a Hematology Clinical Account Manager at Sobi?

Focus on skills like strong communication, deep clinical knowledge, strategic planning, and relationship building. Mention how these skills help in representing Sobi's products effectively and driving sales by meeting customer needs while complying with regulatory standards.

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How do you keep yourself updated with industry trends, especially in hematology and oncology?

Discuss your methods for staying informed, such as attending conferences, participating in webinars, following industry publications, and engaging in professional networks. This shows your commitment to continuous learning and adapting to changes in the healthcare landscape.

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Can you give an example of how you've collaborated cross-functionally to achieve a project goal?

Share an experience where you worked alongside other departments, such as marketing and medical affairs, to ensure a unified approach to a product launch or customer engagement strategy. Highlight the outcomes of this collaboration and any skills you utilized to foster teamwork.

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Can you discuss your experience with budget management and how it impacts your sales strategy?

Talk about your familiarity with budget planning and how strategic allocation of resources is vital in targeting the right healthcare professionals. Discuss how you tracked expenses and adjusted your approach to maximize return on investment while achieving sales goals.

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What steps would you take to assess the needs of your territory as a Clinical Account Manager?

Explain your approach to gathering data and insights, such as analyzing sales trends, conducting market research, and engaging with healthcare providers to understand their challenges. This demonstrates your analytical skills and proactive nature in developing effective territory strategies.

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How do you prioritize multiple tasks and opportunities in a large territory?

Describe your time management strategies and prioritization processes. You can mention using tools like CRM systems and data analytics for efficient planning and organization, helping you stay focused on high-impact activities that drive sales growth.

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What motivates you to succeed in a Clinical Account Manager role?

Share your intrinsic motivations, whether it's the desire to help patients, personal goals in achieving sales targets, or the satisfaction of overcoming challenges. Relate your motivations to Sobi's mission of improving patient lives through innovative therapies.

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Can you provide an example of a challenging situation you've faced in sales and how you overcame it?

This is an opportunity to showcase your problem-solving skills. Share a specific challenge, how you analyzed it, the steps you took to address it, and the eventual positive result. This not only highlights your resilience but also your ability to reflect and learn from experiences.

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Our mission here at Sobi is to develop and deliver innovative therapies and services to improve life for people living with rare diseases.

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DATE POSTED
December 24, 2024

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