Sales Consultant - Horny Toad Harley-Davidson

As a Sales Consultant at Horny Toad Harley-Davidson, your primary responsibilities will include assisting guests in selecting motorcycles, showcasing protection products, and ensuring a seamless overall guest experience. You'll be expected to provide clear and transparent options that empower guests to make informed decisions while taking pride in what you do as part of a thriving team culture.

To be considered for the Sales Consultant position at Horny Toad Harley-Davidson, you'll need demonstrated consultative sales experience and must possess a valid motorcycle endorsement. Experience in a retail environment is also essential, along with a friendly, outgoing demeanor and a genuine passion for motorcycles.

Sales Consultants at Horny Toad Harley-Davidson enjoy a structured work schedule of Monday to Friday from 10:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM, allowing for a healthy work-life balance and time to yourself on Sundays.

Horny Toad Harley-Davidson offers a competitive total compensation package for Sales Consultants that includes a base salary plus bonuses, health, dental, and vision insurance, a 401k with a 4% company match, paid vacation time, and opportunities for leadership and personal development programs.

To apply for the Sales Consultant position at Horny Toad Harley-Davidson, simply visit our website or come by the dealership to submit your application. We're looking for enthusiastic individuals who share our passion and commitment to our guests!

In answering this question, focus on your passion for motorcycles, the community aspect of Horny Toad Harley-Davidson, and how your sales experience aligns perfectly with the company's values and mission to connect guests with their dreams.

Share your approach to customer interactions, emphasizing the importance of listening to their needs, being transparent, and creating a friendly atmosphere that encourages open communication - all of which resonate with the Horny Toad lifestyle.

Prepare an anecdote that showcases your problem-solving skills, attention to detail, and ability to exceed customer expectations. Make sure to highlight how it positively impacted the customer experience.

Discuss your background in consultative sales, showcasing how you listen to and assess customer needs to provide tailored recommendations. Highlight specific techniques you've used to facilitate informed decision-making.

Demonstrate your ability to stay calm, listen actively, and empathize with the customer's concerns. Share strategies for diffusing tension and re-establishing a positive rapport.

Share specific techniques you've implemented in past roles, such as setting daily or weekly goals, maintaining product knowledge, and building customer relationships, all of which resonate well with the Horny Toad ethos.

Talk about your proactive approach to staying informed through online resources, trade shows, and personal enthusiasm for motorcycling. Make it clear that your knowledge will enable you to sell effectively.

Discuss the role of transparency in building trust with customers, which leads to long-term relationships and repeat business, aligning perfectly with Horny Toad Harley-Davidson’s values.

Highlight your collaborative mindset and give a concrete example of a successful team project, explaining your role and how teamwork contributed to achieving a shared goal.

Articulate your definition of success in the Sales Consultant position at Horny Toad Harley-Davidson, focusing on customer satisfaction, meeting sales goals, and contributing to a positive team environment.