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Learning Experience Designer - Remote at Sound Physicians Tacoma, WA

Learning Experience Designer - Remote job at Sound Physicians. Tacoma, WA.About Sound:Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.Sound Physicians offers a competitive benefits package inclusive of the items below, and more:Medical insurance, Dental insurance, and Vision insuranceHealth care and dependent care flexible spending account401(k) retirement savings plan with a company matchPaid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policyTen company-paid holidays per yearAbout the team:The People Development team provides Sound Physicians colleagues with innovative, forward-thinking, and practical people solutions in recruiting, onboarding, learning and leadership development, coaching, performance, and talent planning (Talent Reviews, Succession Planning, and Emerging Leader programs).About the Role:We are looking for a Learning Experience Designer to collaborate with the People Development team to help support our learning and leadership initiatives. The position will report to the VP, People Development, while partnering with business and clinical colleagues.The Details: This role will involve travel up to 20% of the time and is remoteIn this role you are responsible for:Learning Design and DevelopmentCreate innovative, functional learning solutions with streamlined processes to solve challenges and meet the needs of the customer (ILT, vILT, eLearning blended solutions)Ability to exercise latitude to determine best learning solution approachDevelop content focused on healthcare regulatory requirements and general compliance – internal/external facingDevelop an enhanced learner User Experience (UX) with associated metrics to create excitement and increase user adoptionUtilize Learning/Talent Management System (LMS) to design/develop engagement survey and performance documents including deployment and reporting (Cornerstone OnDemand)Assist with virtual production support (Teams, Adobe Connect, Zoom)Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on timeServe as peer mentor and/or coach to learning colleagues and members of the Sound network, providing one-on-one training, as well as in-person/virtual Sound professional development training sessionsTalent Systems (Technical)Partner with the People Operations and Talent Management teams to manage and administer the learning/talent management system (learning, performance, talent & succession, and engage) including the ongoing design, configuration, testing, deployment, and end-user training for the Sound network.Provide technical troubleshooting support to Sound stakeholders as related to learning contentManage learning catalog management to ensure current, compliant, and relevant learning content is available within LMS (Cornerstone)Partner with People Operations team to manage the LMS role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams.Proficiency in Articulate 360, Vyond video software, Canva, Adobe Creative Suite, specifically Photoshop and Adobe Premier ProProficiency in Microsoft 365 suite of products including but not limited to: Word, Excel, PowerPoint, Teams SharePoint, StreamReporting and AnalyticsDrive data, analytics, and reporting needs proactively for business stakeholders to drive decision making and/or provide valid, actionable insights based on learning effectiveness measuresEstablish and maintain a robust reporting framework to gather key analytics to create data visualizationsValuesSelf-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s nextDriven: Motivated to succeed and get things done at a high level of achievementIntellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are donePersistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of courseResourceful: Proactive willingness to utilize available information and tools to figure things outKnowledge:Adult Learning Theory (e.g., readiness to learn, orientation to learning, learning experience)Bachelor’s Degree in HR, Training, Organizational Development, or related field of study and/or 4 years of experience in related field acceptedDesign Thinking / User-Centric approach to solution design and implementationKnowledge of Audience and Training Needs Assessment best practices and processesPeople, Process, Programs, and System Integrations: understand all the data, dependencies and integration across the learning people experienceAnalytical skills in validating data as well as quickly performing ad hoc analysis and reportingFamiliarity with change management principles and approachesAbility to conduct root cause analysis to determine the problem we are solving for and to design learning solution(s) with outcome in mindExperience:6+ years of experience in instructional design in developing learning content based on best adult learning theories and delivery modalities (e.g., blending learning, micro and social learning)Experience developing training modules requiring technical writing/regulatory content.Experience working with Talent/Learning Management Systems specifically performance, talent & succession, learning, and engagement functionalityExperience working in the Healthcare industry (preferred)Proven ability to effectively collaborate, influence and build trusted partnership with People Development and People Operations teamsAbility to work in an agile and iterative way in a fast paced and collaborative environmentPay Range: This position offers an annual salary range of $75,000 to $90,000, based on candidate experience, and geographical location.Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.• SoundBC• J-18808-Ljbffr Sound Physicians

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What You Should Know About Learning Experience Designer - Remote at Sound Physicians Tacoma, WA, Sound Physicians

Are you passionate about creating engaging and innovative learning experiences? Sound Physicians is on the lookout for a talented Learning Experience Designer to join our dynamic People Development team. Working remotely from anywhere, you will play a crucial role in shaping learning initiatives that support our thousands of colleagues and clinicians across diverse healthcare settings. At Sound Physicians, headquartered in Tacoma, WA, we pride ourselves on our forward-thinking approach to professional development, driven by a deep commitment to patient-centered care. In this exciting role, you’ll have the opportunity to collaborate closely with business and clinical teams to deliver top-notch learning solutions tailored to meet the specific needs of our organization. You will design and develop content that not only enhances the learner experience but also adheres to essential healthcare regulatory requirements. If you’re someone who thrives in a fast-paced environment and has a knack for innovative design utilizing tools like Articulate 360 and Adobe Creative Suite, you might just be the right fit for us. Expect to manage multiple projects while mentoring others and driving impactful results that empower our colleagues. Join us in our mission to make meaningful contributions to the healthcare community while enjoying the flexibility of a remote role! Sound Physicians offers a competitive benefits package, including comprehensive medical, dental, vision insurance, and generous paid time off.

Frequently Asked Questions (FAQs) for Learning Experience Designer - Remote at Sound Physicians Tacoma, WA Role at Sound Physicians
What are the primary responsibilities of a Learning Experience Designer at Sound Physicians?

As a Learning Experience Designer at Sound Physicians, you will be responsible for creating innovative learning solutions, developing content that meets healthcare regulatory requirements, and improving the learner user experience. You’ll collaborate with teams, manage multiple projects, and ensure the learning initiatives align with our organizational goals.

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What qualifications are required for the Learning Experience Designer role at Sound Physicians?

The ideal candidate for the Learning Experience Designer position at Sound Physicians should have a Bachelor's Degree in HR, Training, or a related field, coupled with at least 6 years of experience in instructional design. Familiarity with various learning management systems and proficiency with tools like Articulate 360 is also essential.

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Is remote work available for the Learning Experience Designer position at Sound Physicians?

Yes, the Learning Experience Designer role at Sound Physicians is a remote position, allowing you to work from anywhere while collaborating with teams across the country. However, some travel may be required, up to 20% of the time, to engage with colleagues and attend meetings.

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How does Sound Physicians support professional development for the Learning Experience Designer?

At Sound Physicians, professional development is a key priority. As a Learning Experience Designer, you will have opportunities for mentorship, collaboration with cross-functional teams, and access to various training programs to enhance your skills and advance your career.

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What tools and software will a Learning Experience Designer use at Sound Physicians?

In your role as a Learning Experience Designer at Sound Physicians, you will use various tools and software, including Articulate 360 for eLearning development, Vyond for video content, and Adobe Creative Suite for design purposes. Proficiency in Microsoft 365 applications is also required.

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Common Interview Questions for Learning Experience Designer - Remote at Sound Physicians Tacoma, WA
Can you describe your approach to creating engaging learning experiences?

When discussing your approach, highlight your focus on understanding the audience's needs, utilizing adult learning theories, and incorporating diverse instructional strategies. Share examples of past projects where you successfully implemented these elements.

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How do you ensure compliance with healthcare regulations in your training materials?

Detail your process for researching and integrating relevant regulations into your design. Explain how you stay updated on regulatory requirements and ensure that all materials are compliant while still being engaging and effective.

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What tools are you proficient in for designing learning content?

Be specific about your experience with software like Articulate 360, Adobe Creative Suite, and any LMS platforms you've used. Share projects where you leveraged these tools to enhance learning experiences.

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Describe a time you collaborated with a team to achieve a learning objective.

Share a compelling story that illustrates your collaboration skills, discussing your role, the team's dynamics, and the results of your collective efforts in achieving learning objectives.

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How do you measure the effectiveness of learning programs you develop?

Elaborate on the metrics you track, such as learner feedback, engagement rates, and performance improvements. Discuss how you analyze this data to make informed decisions for future training initiatives.

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What is your experience with developing training materials for different learning modalities?

Explain your experience with various modalities such as instructor-led training, eLearning, and blended solutions. Provide examples of how you adapted your content to suit different delivery methods.

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How do you keep current with trends in learning and development?

Discuss your methods for staying informed about industry trends, such as attending webinars, following educational blogs, and participating in professional networks. Highlight how this knowledge informs your design work.

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How do you handle tight deadlines when working on multiple projects?

Share your strategies for prioritization and time management, such as creating project timelines, delegating tasks when appropriate, and maintaining open communication with stakeholders about progress.

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What is your experience with adult learning theory?

Discuss your understanding of adult learning principles and how you apply them in your instructional design. Provide examples of projects where you successfully implemented these theories.

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Can you describe a challenging project you worked on and how you overcame obstacles?

Detail a specific project that posed challenges, explaining the obstacles you faced, your problem-solving strategies, and the successful outcome that followed your efforts.

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We measurably improve quality, satisfaction and financial performance of healthcare delivery through exceptional patient care, deep investments in our people and performance management expertise, as well as complete alignment with our partners.

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Full-time, remote
DATE POSTED
December 21, 2024

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