Supervisor, Facilities

The Facilities Supervisor role at SpaceX encompasses overseeing all operational aspects of the Starbase facilities, including janitorial, landscaping, mechanical, HVAC, and maintenance activities. The supervisor leads a team to ensure zero interruptions in services, manages vendor performance, and executes site improvement projects in alignment with corporate strategies. This ensures that both employees and visitors experience a well-maintained facility that reflects the company's values.

To qualify for the Facilities Supervisor position at SpaceX, candidates must have a minimum of a high school diploma or equivalent diploma and at least three years of professional experience in facilities management. Additional experience in leadership or managing projects is essential. Preferred qualifications include a Bachelor’s degree in a related field and specific experience with budgeting, vendor management, and sophisticated building systems.

The Facilities Supervisor plays a pivotal role at SpaceX, maintaining the infrastructure necessary for operations at the Starship launch site. By ensuring that facilities run smoothly and efficiently, the Supervisor directly supports the company's goal of advancing human space exploration. An effective supervisor contributes to a safe and inviting environment that reflects SpaceX’s commitment to excellence for both employees and visitors.

The Facilities Supervisor at SpaceX is expected to be available for 24/7 on-call support for critical events and emergency situations. Regular hours might be typical, but due to the nature of facilities management, flexibility is essential to address any issues that arise outside of standard operational hours.

Proficiency in Microsoft applications such as Excel, Outlook, Word, and PowerPoint is advantageous for the Facilities Supervisor role at SpaceX. Familiarity with asset management software and building management systems can further enhance a candidate's qualifications, allowing for more efficient maintenance of the facility.

When answering this question, be specific about your previous roles in facilities management. Highlight the scope of your responsibilities, including team leadership, project management, budgeting, and vendor relations. Use examples to illustrate how you've ensured operational efficiency and how you resolved challenges.

Focus on your approach to selecting vendors, establishing criteria for performance evaluation, and maintaining strong communication. Explain how you monitor contract compliance to achieve the best value and what steps you've taken in past roles to address any issues with vendor service delivery.

To answer this effectively, outline a specific example from your past experience where you identified inefficiencies and implemented solutions, such as introducing new technologies, improving staffing strategies, or revising maintenance schedules. Emphasize how these changes led to measurable improvements in service delivery.

When responding, discuss a specific change initiative you led, your communication strategies, and how you motivated the team through challenges. Highlight your leadership skills and any training or support you provided to ensure a smooth transition.

Your answer should demonstrate your organizational skills. Discuss how you assess urgency vs. importance, delegate effectively, and utilize tools or systems to manage workloads. Provide an example of a time your prioritization led to successful completion of projects.

Highlight any experience you have managing and maintaining HVAC systems, including any specific software or tools you used in monitoring performance. Discuss how you've ensured compliance with safety and regulatory standards in previous roles.

Discuss your familiarity with safety regulations and best practices in facilities management. Explain how you incorporate regular audits, training sessions, and emergency response drills into your facilities management strategy to ensure compliance.

Focus on a project that showcases your skills as a leader and manager. Describe the objectives, your strategy for execution, the challenges you encountered, and the outcomes. Explain how your leadership contributed to the project’s success.

Explain your approach to budget management, such as how you track expenditures, identify areas for cost-saving, and forecast future needs. Use a past example to illustrate how your budgeting contributed to project success while ensuring quality service delivery.

Your answer should reflect your alignment with SpaceX's mission and values. Discuss your enthusiasm for contributing to innovative projects and facilities management, and how your background equips you to support the unique challenges within a high-stakes environment like SpaceX.