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Business Account Executive (Bilingual Korean) - Now Hiring

Average target compensation $100k plus, with minimum commission guaranteeJOB SUMMARYThe Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experiencePlace orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on sellingHave a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxesDemonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularlyMaintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potentialMeet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales ModelAttend and participate in sales meetings as established by managementREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentalsValid driver's license with a satisfactory driving recordEducationBachelor’s degree in business, marketing or related field, or equivalent experiencePREFERRED QUALIFICATIONSRelated Work ExperienceOutside sales experience in a high transaction, short closing cycle model preferred; 3-5 yearsBusiness to business sales experience preferredProven sales history of meeting or exceeding targets preferredBilingual Korean PreferredWORKING CONDITIONSOffice environment and / or outside environment with exposure to inclement weatherExposure to moderate noise levelsSAE270 2024-43368 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.For Certain Applicants in Los Angeles County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $54,000.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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$47800K
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What You Should Know About Business Account Executive (Bilingual Korean) - Now Hiring, Spectrum

Join our dynamic team at Charter Communications as a Bilingual Korean Business Account Executive in Diamond Bar, CA, where your sales skills and bilingual abilities can shine! In this role, you will be at the forefront, connecting small and medium-sized businesses with cutting-edge communications solutions, including high-speed Internet, video, and voice services. Your mission? To build lasting relationships and deliver exceptional value to our customers. With an average target compensation of $100k plus incentives, you’ll be rewarded for your efforts! You'll leverage your prospecting expertise to identify new leads, implement a tailored Territory Plan, and work collaboratively with our team to close deals effectively. Your responsibilities will also include managing sales records using Salesforce.com, ensuring a seamless customer experience, and actively participating in sales initiatives to enhance your skills further. We're looking for someone who is passionate about technology and customer service, with a knack for understanding communications solutions. If you have a Bachelor’s degree or equivalent experience, B2B sales background, and are bilingual in Korean and English, we’d love to hear from you. This isn’t just a job; it’s your opportunity to grow a fulfilling career with a company that values your contributions, offering a competitive package that includes great salaries, commissions, and a supportive work environment!

Frequently Asked Questions (FAQs) for Business Account Executive (Bilingual Korean) - Now Hiring Role at Spectrum
What responsibilities do Business Account Executives at Charter Communications have?

As a Business Account Executive at Charter Communications, you'll be responsible for selling primary and ancillary communications solutions to small and medium businesses. This involves prospecting for new customers, implementing a Territory Plan, managing sales leads using Salesforce.com, and working closely with customers to ensure satisfaction throughout the sales process.

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What qualifications are needed for the Bilingual Korean Business Account Executive position at Charter Communications?

For the Bilingual Korean Business Account Executive role at Charter Communications, candidates should possess a Bachelor’s degree in business, marketing, or a related field, or equivalent experience. Additionally, previous outside sales experience in a B2B environment, ideally 3-5 years, is preferred, along with strong communication skills in both English and Korean.

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What is the average compensation for Business Account Executives at Charter Communications?

Business Account Executives at Charter Communications can expect an average target compensation of around $100k, which includes a base salary and commission opportunities. The starting commission earnings target is set at $54,000, ensuring that your hard work translates into financial success.

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What working conditions can a Business Account Executive expect at Charter Communications?

As a Business Account Executive at Charter Communications, you will work both in an office environment and outside, where you may encounter various weather conditions. You will engage with clients face-to-face, making for an active and dynamic working atmosphere with a moderate noise level.

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How does Charter Communications foster career growth for Business Account Executives?

Charter Communications is dedicated to not just providing jobs but developing careers. As a Business Account Executive, you'll be supported through training programs, resources, and collaborative environments designed to help you exceed sales targets, develop new skills, and progress in your career path.

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Common Interview Questions for Business Account Executive (Bilingual Korean) - Now Hiring
Can you describe your experience with B2B sales?

When answering this question, share specific examples of your previous B2B sales roles, focusing on how you identified leads, closed sales, and maintained customer relationships. Highlight any metrics that showcase your success, such as sales targets met or exceeded.

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How do you approach prospecting for new customers?

Discuss your prospecting strategies, including networking, utilizing social media, and leveraging existing relationships. Emphasize your persistence and creativity in finding new leads and how you tailor your approach to each potential customer.

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What is your understanding of Charter Communications’ services?

To effectively answer, familiarize yourself with the range of services offered by Charter Communications, including Internet, video, and voice solutions. Share how you have used similar services in previous roles and how you can communicate their benefits to potential clients.

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How would you handle a customer objection during a sales pitch?

Demonstrate your conflict resolution skills by explaining a step-by-step approach. Mention actively listening to the customer's concerns, addressing them with relevant information, and reinforcing the value of the service you offer to overcome objections.

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What strategies do you use for managing your sales territory?

Talk about how you prioritize leads, track interactions, and adjust your approach based on data analysis. Provide examples of tools you might use, like Salesforce.com, to maintain accurate records, identify trends, and maximize your sales potential.

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How do you stay updated on industry trends and technologies?

Mention specific resources such as industry publications, webinars, or networking events you partake in to keep your knowledge current. Highlight the importance of staying informed to effectively communicate with customers and provide them with relevant solutions.

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Why do you want to work for Charter Communications?

In your response, emphasize your admiration for Charter Communications’ innovative services and customer commitment. Share how the company's values align with your professional goals and how you see yourself contributing to their success in the Business Account Executive role.

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Can you give an example of a successful sale you closed?

Provide a specific example that details the client’s needs, the solution you presented, and the steps you took to close the deal. Include any challenges you overcame and the overall positive outcome for both yourself and the customer.

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What is your experience with using CRM tools like Salesforce?

Discuss your experience with Salesforce or similar tools, highlighting how you have used them for tracking leads, managing client relationships, and reporting sales metrics. Share how this experience can help you efficiently manage your sales territory at Charter Communications.

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How do you maintain a positive attitude while facing challenging sales targets?

Discuss your mindset and techniques for keeping motivation high, even during tough periods. Focus on the importance of setting personal goals, celebrating small wins, and reflecting on learning experiences to maintain enthusiasm and resilience in sales.

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Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a...

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DATE POSTED
December 11, 2024

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