Staff Product Designer (Mobile App) (Remote)

SAN FRANCISCO, CALIFORNIA /PRODUCT – DESIGN /FULL-TIME/ REMOTE

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.  We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

We’re looking for a talented and highly collaborative Staff Product Designer to help lead the vision of TextNow’s user experience. Someone who has a human-focused design mentality, who learns about people, gathers insights, and turns those insights into beautifully simple solutions for our users.  

At TextNow, you’ll take on a wide range of problems with an ability to execute quickly, making an impact on the lives of the millions of people who depend on our products daily.  

What You'll Do: 

Listen to our users, learn about them, and turn your insights into elegant yet practical solutions and products. 

Drive the holistic vision across the entire experience while leading large scope projects and guiding multiple designers. 

Partner with product managers and engineers, providing thought leadership to develop the right product strategy together. 

Utilize data and research to solve core user and business problems with innovative solutions. 

Rapidly produce multiple holistic design concepts and knowing when to produce low fidelity sketches, prototypes, or pixel perfect mockups. 

Validate your designs through user research, usability testing, experimentation and data. 

Build forward-thinking design patterns drive our unified design system. 

Join an awesome team and provide mentorship to other designers, fueling professional growth and inspiration. 

Who you are: 

Taking a human-centered approach to design, which can be demonstrated in your portfolio of work. You have a proven track record of solving problems for users and creating exceptional experiences across iOS, Android, and Web. 

Brilliant, but not a jerk, you’re a designer leader who can innovate within constraints who is supportive, kind, respectful of everyone you work with. 

Someone who takes action and ownership, drives a variety of high-impact initiatives while contributing to the vision, strategy, and execution of our product. 

You are highly collaborative and clearly communicate design decisions and rationale to stakeholders. 

A bold risk-taker and self-starter who is a strategic thinker that builds forward-thinking design patterns and is experienced with implementing unified design systems. 

Resourceful and scrappy with the ability to iterate and learn quickly, utilizing prototypes and user feedback to validate your designs.  

Innately curious problem solver, you always want to learn more, thinking of ways to solve problems, and then drives those solutions. 

10 years of experience as a Product Designer with Mobile Apps

More about TextNow...

Our Values:

·  People First (Make business decisions by putting people first!)

·  No Brilliant Jerks (We're cool with the brilliant part, with the jerk part? not so much)

·  Give a Damn! (We care about our work, our mission and our customers)

·  Challenge Accepted (Show up with a positive can-do attitude)

Benefits, Culture, & More:

·   Strong work life blend 

·   Flexible work arrangements (wfh, remote, or access to one of our office spaces)

·   Employee Stock Options 

·   Unlimited vacation 

·   Competitive pay and benefits

·   Parental leave

·   Benefits for both physical and mental well being (wellness credit and L&D credit)

·   We travel a few times a year for various team events, company wide off-sites, and more

Diversity and Inclusion:

At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. 

TextNow Candidate Policy

By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy