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Senior Business Applications Administrator

About Starburst


At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 


Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!


About the role


The Senior Business Applications Administrator will report to the Director of Business Applications. This individual will be responsible for business applications at Starburst including Salesforce, Outreach, ZoomInfo, RingLead, Clari and numerous other business applications that support sales, marketing, and revenue operations. They will work cross functionally across all these departments within Starburst. This individual plays a key role in the technology organization participating in strategic planning for their applications, overseeing critical initiatives and ensuring the successful execution of our key priorities.


As a Senior Business Applications Administrator at Starburst you will:
  • Serve as the primary administrator and strategist for Salesforce, ensuring the platform meets evolving business needs.
  • Manage and optimize integrations between Salesforce, Outreach, ZoomInfo, HubSpot, Chorus, Clari, and Workato to create seamless workflows.
  • Collaborate closely with Sales Operations and Marketing Operations teams to align applications with GTM strategies and objectives.
  • Design and implement scalable processes for data management, reporting, and analytics across key platforms.
  • Lead cross-functional projects to introduce new tools or enhance existing systems, ensuring timely delivery and adoption.
  • Partner with stakeholders to understand business needs and translate them into actionable technical solutions.
  • Develop and implement standard and custom integrations across departments to meet reporting and business process needs.
  • Design and optimize end-to-end workflows to support core business objectives.
  • Build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments.
  • Act as a trusted advisor and point of escalation for technical and strategic challenges involving business applications.


Some of the things we look for:
  • 4+ years of experience managing business applications, with deep expertise in Salesforce administration (Sales Cloud, Service Cloud, Flow, approval processes, Lightning Communities).
  • Proven experience working with Outreach, ZoomInfo, HubSpot, and Workato.
  • Strong knowledge of GTM processes, including lead generation, sales enablement, and marketing campaign execution.
  • Excellent project management skills, with a track record of delivering complex, cross-functional projects on time and within scope.
  • Strong communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
  • Analytical mindset with attention to detail and a passion for leveraging data to drive decisions.
  • Creative problem-solver who finds innovative solutions to complex challenges.


$100,000 - $150,000 a year
The base salary range for this US full-time position is $100,000 - $150,000, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

Why build your career at Starburst?


We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.


We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!


We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up for one another authentically in all moments that matter.


Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


#BI-Remote #LI-Remote

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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
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What You Should Know About Senior Business Applications Administrator, Starburst

At Starburst, we're redefining the way data works to eliminate costly vendor lock-ins and silos. As the Senior Business Applications Administrator, you'll have the chance to shape our suite of business applications, which includes Salesforce, Outreach, ZoomInfo, and many more. Picture yourself ensuring that our Salesforce platform evolves alongside our dynamic business needs while optimizing integrations with key tools to create efficient workflows across our Sales and Marketing teams. You won't just be a part of a team – you’ll lead cross-departmental projects, ensuring timely delivery and adoption of systems that are crucial for our growth. With 4+ years of business applications management under your belt, you’ll not only implement robust processes for analytics and reporting but also be a trusted advisor who translates complex business needs into savvy tech solutions. And let’s be honest, there’s nothing more rewarding than watching your contributions lead to successful strategies that help over 300 leading organizations make better data-driven decisions faster. If you're ready to bring your creative problem-solving skills to a company that values Character, Competence, and Ownership as much as you do, then get ready to make a real impact at Starburst. Join our remote-first team and help us foster a diverse and inclusive culture while enjoying a competitive salary, equity, and a host of benefits. Your journey starts here!

Frequently Asked Questions (FAQs) for Senior Business Applications Administrator Role at Starburst
What are the main responsibilities of the Senior Business Applications Administrator at Starburst?

The Senior Business Applications Administrator at Starburst is responsible for managing critical business applications like Salesforce, Outreach, and ZoomInfo. This includes ensuring Salesforce aligns with the ever-evolving business needs, optimizing integrations for seamless workflows, designing scalable data management processes, and leading cross-functional projects that enhance existing systems.

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What qualifications are required to become a Senior Business Applications Administrator at Starburst?

To qualify for the Senior Business Applications Administrator role at Starburst, candidates should have at least 4 years of experience in managing business applications with deep expertise in Salesforce administration. Proficiency in Outreach, ZoomInfo, HubSpot, and Workato is also essential, alongside strong knowledge of go-to-market processes, excellent project management skills, and effective communication abilities.

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What tools will a Senior Business Applications Administrator at Starburst be working with?

In this role, the Senior Business Applications Administrator will primarily work with Salesforce as the main platform, along with other applications such as Outreach, ZoomInfo, Clari, and Workato. Experience with these tools is pivotal in ensuring effective integration and optimization to meet sales and marketing strategies.

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How does collaboration look for the Senior Business Applications Administrator at Starburst?

Collaboration at Starburst for the Senior Business Applications Administrator is essential and involves working closely with Sales Operations, Marketing Operations, and other departments. This role fosters a team-driven approach, uniting various stakeholders to understand their business needs and translating those into actionable technical solutions.

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What is the location and work flexibility for the Senior Business Applications Administrator position at Starburst?

The Senior Business Applications Administrator position at Starburst is a remote-first role, allowing employees from across the United States to work from wherever they feel most productive. This flexibility enhances work-life balance while contributing to our diverse and inclusive company culture.

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Common Interview Questions for Senior Business Applications Administrator
Can you explain your experience with Salesforce administration and how it applies to the Senior Business Applications Administrator role?

In your response, be sure to highlight your specific experiences with managing Salesforce, including any relevant projects where you optimized workflows, managed user permissions, or implemented new features. Emphasize how these skills are directly applicable to Starburst’s goals of evolving their Salesforce platform.

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How do you approach integrating multiple business applications to create seamless workflows?

Discuss your experience with integration tools and processes you have utilized, like Workato or custom API integrations. Be specific about instances where you successfully linked different platforms and how that improved efficiency in previous roles.

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Describe a complex cross-functional project you managed. What challenges did you face and how did you overcome them?

Detail a specific project, focusing on the initial challenges, how you coordinated between departments, and the innovative solutions you developed to ensure successful delivery. This will demonstrate your project management abilities and your collaborative approach.

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What strategies do you use for effective communication with both technical and non-technical stakeholders?

Share examples of how you tailor your communication style based on your audience. Highlight your experiences that required you to translate technical jargon into layman's terms while ensuring clarity among all parties involved.

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How do you prioritize tasks and projects when there are competing deadlines?

Explain your prioritization strategies, like using project management tools or methods such as the Eisenhower Matrix. Emphasize your capacity to remain focused and agile when circumstances change.

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What is your experience in designing reporting and analytics processes for business applications?

Talk about relevant experiences in developing reporting frameworks or dashboards. Describe how you collected data, ensured accuracy, and utilized insights to drive decisions.

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Can you provide examples of how you have leveraged data to drive business decisions?

Share instances where data played a crucial role in decision-making at your previous jobs. Highlight specific metrics, analysis techniques, and outcomes as evidence of your analytical mindset.

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What do you consider as critical factors when implementing a new tool in a business environment?

Discuss factors such as stakeholder buy-in, user training, and aligning with business strategies. Provide insights on how you have focused on these elements in past implementations to ensure success.

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How do you stay updated on trends and developments in business applications management?

Mention your methods for keeping abreast of industry trends, such as joining professional associations, attending webinars, or engaging with online communities. This shows your commitment to continued learning and growth.

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Why do you want to work at Starburst as a Senior Business Applications Administrator?

Reflect on Starburst's mission and values. Share how your skills and aspirations align with their innovative culture and commitment to dismantling data silos, expressing genuine enthusiasm for joining their team.

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For data-driven companies, Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes the capabilities needed to discover, organize, and consume data without the need for time-consuming and cos...

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DATE POSTED
December 13, 2024

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