What you will do
As a ProCare Sales Analyst, you will ensure customers and sales representatives receive world class service by overseeing and owning the contract renewal and new contracts process by working closely with the Instruments sales force and ProCare leadership. You will be responsible for owning and driving the accountability process for renewals and warranty expirations, additional coverage, and generating contract revenue. You will own the functions of inbound lead generation, lead nurturing and revenue generation.
Indirectly influence a team of reps to manage new contracts and renewals to drive customer success and deliver quality service and ensure regulatory, compliance, and pricing expectations are met with all interactions within the contract creation process.
Develop yearly business plans focusing on a winning renewal strategy, including off manufacturer warranty within geographical territory working cohesively with Marketing, Sales Force, and Manager. Align objectives with the business goals and work to build team goals.
Present price and terms of the contractual agreement to sales representatives and customers.
Ensure pricing integrity is met on all proposals within your territory. Work cohesively to educate the Sales Force and team members on service contract pricing and strategies.
Generate and communicate new leads to designated sales representatives for them to further investigate with the customer.
Develop and manage renewal strategy, renew contracts prior to expiration date, increase renewal rate as specified in business objectives.
Build and create ROI’s (data and presentations), proposals, and strategies for presentation.
Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty.
What you need
Required:
Bachelor's degree
1+ years of experience
Excel experience
Preferred:
Sales operations experience
Medical device industry experience
ERP systems (Oracle, CPQ) experience
*This candidate will be required to be in our Portage, MI office 3 times a week *
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to take the next step in your career as a ProCare Sales Analyst with Stryker Corporation in Portage, Michigan? In this hybrid role, you will play a pivotal part in ensuring our customers and sales teams receive outstanding service. You’ll manage the contract renewal process and new contracts, all while collaborating closely with our Instruments sales force and ProCare leadership. Your prowess in lead generation and contract revenue will shine as you develop yearly business plans that focus on successful renewal strategies. Here, your ability to convey pricing integrity and educate your peers will be essential in optimizing our service contract processes. You’re not just a cog in the wheel—you’ll be influencing a team dedicated to driving customer success and meeting expectations for compliance and pricing. This position also allows you to flex your analytical skills by creating ROI data presentations and strategies for our contractual agreements. With a Bachelor's degree and at least a year of experience, combined with some familiarity with sales operations or the medical device industry, you’re on your way to making a significant impact with us. Join Stryker, where your contributions will help build seamless customer relationships and foster business growth through our ProCare initiatives.
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