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ProCare Sales Analyst (hybrid) - job 1 of 2

Work Flexibility: Hybrid

What you will do

As a ProCare Sales Analyst, you will ensure customers and sales representatives receive world class service by overseeing and owning the contract renewal and new contracts process by working closely with the Instruments sales force and ProCare leadership.  You will be responsible for owning and driving the accountability process for renewals and warranty expirations, additional coverage, and generating contract revenue. You will own the functions of inbound lead generation, lead nurturing and revenue generation.

  • Indirectly influence a team of reps to manage new contracts and renewals to drive customer success and deliver quality service and ensure regulatory, compliance, and pricing expectations are met with all interactions within the contract creation process.

  • Develop yearly business plans focusing on a winning renewal strategy, including off manufacturer warranty within geographical territory working cohesively with Marketing, Sales Force, and Manager. Align objectives with the business goals and work to build team goals.

  • Present price and terms of the contractual agreement to sales representatives and customers.

  • Ensure pricing integrity is met on all proposals within your territory.  Work cohesively to educate the Sales Force and team members on service contract pricing and strategies.

  • Generate and communicate new leads to designated sales representatives for them to further investigate with the customer.

  • Develop and manage renewal strategy, renew contracts prior to expiration date, increase renewal rate as specified in business objectives.

  • Build and create ROI’s (data and presentations), proposals, and strategies for presentation.

  • Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty.

What you need

Required:

  • Bachelor's degree

  • 1+ years of experience

  • Excel experience

Preferred:

  • Sales operations experience

  • Medical device industry experience

  • ERP systems (Oracle, CPQ) experience

*This candidate will be required to be in our Portage, MI office 3 times a week *

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ProCare Sales Analyst (hybrid), Stryker

Are you ready to take the next step in your career as a ProCare Sales Analyst with Stryker Corporation in Portage, Michigan? In this hybrid role, you will play a pivotal part in ensuring our customers and sales teams receive outstanding service. You’ll manage the contract renewal process and new contracts, all while collaborating closely with our Instruments sales force and ProCare leadership. Your prowess in lead generation and contract revenue will shine as you develop yearly business plans that focus on successful renewal strategies. Here, your ability to convey pricing integrity and educate your peers will be essential in optimizing our service contract processes. You’re not just a cog in the wheel—you’ll be influencing a team dedicated to driving customer success and meeting expectations for compliance and pricing. This position also allows you to flex your analytical skills by creating ROI data presentations and strategies for our contractual agreements. With a Bachelor's degree and at least a year of experience, combined with some familiarity with sales operations or the medical device industry, you’re on your way to making a significant impact with us. Join Stryker, where your contributions will help build seamless customer relationships and foster business growth through our ProCare initiatives.

Frequently Asked Questions (FAQs) for ProCare Sales Analyst (hybrid) Role at Stryker
What are the main responsibilities of the ProCare Sales Analyst at Stryker Corporation?

As a ProCare Sales Analyst at Stryker Corporation, you will be responsible for managing the contract renewal process and overseeing new contracts. This includes lead generation, ensuring pricing integrity, and developing strategies for optimizing renewals and warranty expirations. You'll work closely with the Instruments sales force, ProCare leadership, and other teams to drive customer success and achieve business objectives.

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What qualifications do I need to become a ProCare Sales Analyst at Stryker Corporation?

To qualify for the ProCare Sales Analyst position at Stryker Corporation, you will need a Bachelor's degree and at least one year of experience. While not mandatory, having a background in sales operations or the medical device industry, along with familiarity in using ERP systems such as Oracle or CPQ, will enhance your candidacy.

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What skills are essential for a ProCare Sales Analyst role at Stryker Corporation?

Essential skills for a ProCare Sales Analyst at Stryker Corporation include strong analytical abilities, excellent communication skills, and a keen eye for detail to maintain pricing integrity. Competence in Excel and experience with lead generation and sales processes are also highly valuable. Your ability to work collaboratively with various teams will be vital in driving customer satisfaction.

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What is the work environment like for a ProCare Sales Analyst at Stryker Corporation?

The work environment for a ProCare Sales Analyst at Stryker Corporation is hybrid, allowing for flexibility in your work schedule while requiring some in-office presence three times a week in Portage, Michigan. You'll thrive in a team-oriented atmosphere that encourages collaboration and innovation, supporting both customer and team success.

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Is travel required for the ProCare Sales Analyst position at Stryker Corporation?

Yes, the ProCare Sales Analyst position at Stryker Corporation involves a travel percentage of around 10%. While the role is primarily based at the Portage, MI office, you may have opportunities to travel for business meetings or customer interactions, supporting your efforts in contract management and lead generation.

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Common Interview Questions for ProCare Sales Analyst (hybrid)
What experience do you have that makes you a good fit for the ProCare Sales Analyst position?

When answering this question, refer to your relevant work experience in sales or contract management. Highlight specific examples where you've contributed to successful contract renewals or lead generation, demonstrating both your analytical skills and your ability to work collaboratively with teams.

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How do you prioritize tasks when managing multiple contracts?

Discuss your time management strategies, such as using tools like lists or priority matrices. Emphasize your ability to assess the urgency and importance of tasks and your experience in driving accountability throughout the renewal process to ensure no contracts expire without due diligence.

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Can you describe a time when you improved a process in your previous role?

Outline a specific instance where you identified a process bottleneck and implemented a solution. Detail the steps you took to improve efficiency, how you measured success, and the positive results that followed, showcasing your problem-solving skills.

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What strategies do you use for lead generation?

You might mention various strategies you've employed, such as social media outreach, networking events, and data analysis to identify potential leads. Share any successful techniques that led to significant revenue growth or strengthened customer relationships.

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How do you ensure compliance and pricing integrity when finalizing contracts?

Highlight your attention to detail and systematic approach to reviewing contracts and pricing against company standards. Discuss any checks or processes you use to maintain compliance and how you educate team members about pricing strategies.

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Why are you interested in working for Stryker Corporation?

Convey your admiration for Stryker's innovative approach in the medical device field and your desire to contribute to a company known for its commitment to quality and customer success. Emphasize your alignment with Stryker’s values and mission.

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How would you handle a challenging customer situation regarding a contract?

Discuss your skills in conflict resolution and customer service. Provide an example of how you’ve previously handled a difficult situation, focusing on your ability to actively listen, empathize, and find a solution that met both customer needs and business objectives.

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What role does teamwork play in your approach to sales analysis?

Emphasize the importance of collaboration in achieving sales goals. Share how you’ve successfully worked with different departments to ensure seamless contract management and effective lead generation.

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How do you stay organized in a fast-paced sales environment?

Detail your organizational habits, such as using project management tools or maintaining a well-structured calendar. Illustrate how these habits help you manage deadlines and prioritize effectively in a dynamic work setting.

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What are your long-term career goals as a ProCare Sales Analyst?

Talk about your aspirations to grow within the sales and analysis field, possibly aiming for leadership roles or specialized positions. Indicate your desire to continue learning and contributing to Stryker’s success along the way.

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DATE POSTED
April 20, 2025

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