Business Manager

As a Business Manager at Sunrise Senior Living, you will oversee the community's business office, managing accounts payable and receivable, ensuring the accuracy of monthly Profit and Loss Summary reports, and performing balance sheet reconciliations. You will also maintain resident administration and financial files while adhering to Sunrise's policies and Sarbanes-Oxley requirements.

To qualify for the Business Manager position at Sunrise Senior Living, you should have a Bachelor’s or Associate degree in Accounting or a related field, or have extensive experience (5 years) in accounting with exposure to senior housing or healthcare environments. Experience with Medicare and Medicaid billing is preferred, as is at least one year of supervisory experience.

Success as a Business Manager at Sunrise Senior Living relies heavily on strong communication skills, both written and verbal. You’ll need excellent organizational skills, the ability to manage multiple priorities, good judgment, and effective problem-solving abilities. Proficiency in Microsoft Office, particularly Excel, is also critical.

As a Business Manager at Sunrise Senior Living, you can look forward to a comprehensive benefits package that includes medical, dental, and vision plans, retirement savings options, paid time off, and tuition reimbursement. We also offer a flexible pay option allowing you to access your earnings quickly, alongside growth opportunities.

Yes, employment as a Business Manager at Sunrise Senior Living is contingent upon passing a drug test, which does not test for marijuana. Additional health requirements may include participating in TB testing and a physical evaluation.

When managing accounts payable and receivable, it's crucial to establish organized processes that include regular audits and reconciliations. Utilize financial software for accurate tracking, schedule timely payments, and consistently communicate with vendors to maintain good relationships.

Discussing your experience with Medicare and Medicaid billing, highlight specific tasks you’ve performed, such as processing claims, understanding regulations, or resolving billing disputes. Being fluent in relevant laws and guidelines demonstrates your ability to manage financial operations efficiently.

In your response, emphasize your familiarity with generating financial reports like Profit and Loss summaries. Discuss methodologies you use for analysis, like variance analysis or budgeting processes, to showcase your analytical skills and attention to detail.

To handle discrepancies, first, conduct a thorough investigation to trace back through transactions. Communicate with your team to gather insights and ensure a comprehensive understanding. Once identified, correct the errors promptly and implement measures to prevent similar issues.

Effective strategies include prioritizing tasks based on urgency and importance, setting clear deadlines, and utilizing digital tools for tracking progress. I also recommend regular check-ins with the team to ensure alignment and to adjust priorities as needed.

Promoting teamwork involves facilitating open communication and collaboration. I believe in encouraging team members to share ideas and contribute to decision-making processes. Regular team meetings and team-building activities also help strengthen relationships.

Express that the most fulfilling aspect of working in senior living is the opportunity to make a positive impact on residents' lives. Building relationships and being part of their journeys brings immense joy and purpose to my work.

Staying updated involves attending industry webinars, subscribing to professional publications, and being a member of relevant organizations. Continuous learning is vital to ensure compliance with financial regulations and to implement best practices.

Provide a specific example detailing how you guided your team during the situation, emphasizing the steps taken to assess the issue, make tough decisions, and communicate transparently with your team. Highlight the learning outcomes and improvements achieved post-crisis.

Key qualities for a successful Business Manager include strong analytical skills, effective communication, leadership capabilities, and a passion for service. These traits help in managing the financial health of the community while fostering a positive work environment.