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Email Marketing Manager

A successful Email Marketing Manager at Swank Motion Pictures will play a crucial role in advancing our growing business by overseeing and executing outbound marketing emails for all sales markets. This position is responsible for creating, scheduling, and executing emails for both prospecting and customer retention campaigns, ultimately driving leads and customer engagement through effective email communication.

In this role you will be responsible for helping segment our databases to target emails to the right segments at the right time with the right messages. You will create engaging newsletters and analyze and report on campaign performance to continuously help improve the strategic direction of our email efforts. Your goal is to effectively reach each target audience, drive leads and customer engagement through email communication.

To be successful in this role, you must possess strong marketing, design and communication skills. A strong balance between visuals, messaging, targeting and testing is needed to be able to think rapidly on how to apply new insights to our messaging and content.

Responsibilities

Email Campaign Management:

  • Create, implement, and launch an email marketing workflow process that increases efficiency and effectiveness in all markets.
  • Develop and implement comprehensive email marketing campaigns, including email development, scheduling, testing, execution, and reporting.
  • Develop and maintain a comprehensive email marketing calendar to ensure consistent coordination and timely execution of campaigns across all markets.
  • Proofread emails for clarity, grammar, and spelling before sending out tests for review.
  • Ensure templates are mobile-friendly and render well in main email clients (Outlook, Gmail, etc.).
  • Upgrade email templates using graphics, dynamic and personalized content, and map variables to drive versioning and customization of emails.

Database and Segmentation:

  • Work with our CRM team to create and maintain dynamic email database segmentations for lead generation and customer outreach.

Performance Analysis:

  • Monitor, analyze, and report on campaign performance metrics to measure effectiveness and suggest improvements to key stakeholders.
  • Partner with the CRM team to create detailed reports and dashboards on email KPIs.

Compliance and Best Practices:

  • Maintain compliance with data protection regulations.
  • Stay informed on industry trends and emerging email marketing technologies to ensure strategies remain innovative and competitive.
  • Ensure emails follow industry policies and best practices.
  • Conduct A/B testing to optimize subject lines, content, CTAs, and send times for improved performance.

  • Proven experience in email marketing, with a strong portfolio of successful campaigns.
  • Proficient in database segmentation and dynamic list creation.
  • Solid understanding of CRM integrations and proven success in developing, launching, and maintaining nurture email journeys.
  • Skilled in auto-responder email creation and implementation.
  • Keen knowledge of design and best practices for email marketing, with knowledge of HTML and CSS a plus.
  • Proficient in multiple email marketing platforms, with experience in Dynamics 365 and HubSpot preferred.
  • Experience in data hygiene and strong analytical skills with experience in leveraging data to drive decision-making.
  • Ability to create images, design templates, and other email elements.
  • Proven success in A/B testing for subject, content, and design.
  • Excellent communication skills and ability to collaborate with cross-functional teams.
  • Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
  • Familiarity with email marketing compliance standards and regulations.
  • 5+ years of relevant experience preferred.

Educational Requirements

  • Bachelor degree in Marketing, Advertising or a related field.

Organizational Relationships

Reports to the Senior Marketing Director. Works closely with all members of the marketing, design and production team. Regularly interfaces with various sales departments to achieve objectives.

 

 

  • Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products 
  • 401(k) plan with employer match 
  • Competitive paid time off: vacation, personal time, holidays, and winter break 
  • Company sponsored volunteer & community outreach opportunities 
  • Organizational growth potential through our company sponsored online learning platform 
  • Hybrid work environment 

 

EOE, including disability and veterans 

What You Should Know About Email Marketing Manager, Swank Motion Pictures

At Swank Motion Pictures, we're on the lookout for a talented Email Marketing Manager to join our dynamic team and play a vital role in boosting our business through targeted and engaging email campaigns. As our Email Marketing Manager, you will orchestrate the entire email marketing process—from strategizing and crafting compelling outbound campaigns for sales prospecting to nurturing our valued customers for retention. Your knack for segmenting our databases means you will ensure that the right messages reach the right people at the perfect time, enhancing customer engagement and driving leads. You'll dive into creating beautiful and effective newsletters, and your analytical skills will come into play as you measure and report on the performance of our campaigns. Your creativity will lead you to innovate with tailored templates and attractive visuals that ensure our messages are not only seen but resonate. Collaboration is key in this role, as you'll work closely with our CRM team to refine our audience targeting and track performance metrics. Your expertise in email marketing methods—including A/B testing for optimization—will help you keep our strategies fresh and aligned with industry best practices. If you're passionate about email marketing, have strong communication skills, and are eager to contribute to a thriving company culture with a focus on creativity and data-driven results, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Email Marketing Manager Role at Swank Motion Pictures
What are the main responsibilities of the Email Marketing Manager at Swank Motion Pictures?

The Email Marketing Manager at Swank Motion Pictures is responsible for managing email campaigns aimed at both prospecting new customers and retaining existing ones. Key duties include creating and executing email marketing workflows, developing and maintaining a detailed email calendar, proofreading emails for quality, ensuring mobile-friendly designs, and using analytics to monitor performance metrics. This role plays a pivotal part in driving leads and enhancing customer engagement through effective email strategies.

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What qualifications are needed for the Email Marketing Manager position at Swank Motion Pictures?

To succeed as an Email Marketing Manager at Swank Motion Pictures, a candidate should have a Bachelor’s degree in Marketing, Advertising, or a related field, accompanied by 5+ years of relevant experience in email marketing. The ideal candidate will exhibit proficiency in CRM integrations, database segmentation, automated emails, and A/B testing. Strong communication skills, attention to detail, and a solid understanding of design principles and HTML/CSS will also be advantageous.

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How does the Email Marketing Manager at Swank Motion Pictures ensure compliance with regulations?

At Swank Motion Pictures, the Email Marketing Manager must stay informed about data protection regulations and industry policies to maintain compliance. This involves regularly updating email practices to meet legal standards and conducting thorough checks of all communications to ensure they abide by compliance guidelines. The role also includes keeping up with the latest email marketing technologies to safeguard and enhance campaign efficiency.

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What tools and platforms will the Email Marketing Manager use at Swank Motion Pictures?

The Email Marketing Manager at Swank Motion Pictures will work with multiple email marketing platforms, with a preference for tools like Dynamics 365 and HubSpot. Familiarity with these systems is essential for developing, launching, and analyzing email campaigns effectively. Additionally, proficiency in design tools to create images and templates that enhance email effectiveness is a key component of this role.

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What kind of career growth can the Email Marketing Manager expect at Swank Motion Pictures?

Swank Motion Pictures promotes organizational growth potential for its employees through various initiatives, including access to a sponsored online learning platform. As an Email Marketing Manager, there are opportunities to advance through professional development, take on new responsibilities, and grow within different aspects of the marketing team. This supportive environment encourages skill enhancement and career progression.

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Common Interview Questions for Email Marketing Manager
Can you describe your experience with email marketing campaigns?

In your response, highlight specific email marketing campaigns you have managed, discussing the goals, processes, and results. Mention tools you used, such as CRM systems, and outcomes like open rates and lead conversions to show your impact.

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How do you approach database segmentation for email marketing?

Explain your process for segmenting email lists, using examples from past roles. Discuss how you analyze customer data to create targeted segments that enhance engagement and drive sales.

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What strategies do you use for A/B testing in email campaigns?

Share your experiences with A/B testing, detailing how you determine what aspects to test—such as subject lines, content, or CTAs. Provide examples of tests you’ve conducted and the insights gained to improve campaign performance.

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How do you stay updated on email marketing trends and best practices?

Discuss your methods for staying informed, such as following influential industry blogs, participating in webinars, or attending conferences. Emphasize the importance of continuing education in maintaining a competitive edge in email marketing.

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Can you provide an example of a successful email marketing campaign you led?

Describe a specific campaign, detailing the objectives, tactics, and results. Focus on metrics such as open rates, click-through rates, and any significant impacts on customer engagement or sales to illustrate success.

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What role does design play in your email marketing strategy?

Highlight the importance of visual appeal in email marketing. Discuss how you ensure templates are visually engaging and aligned with brand identity while also being mobile-responsive to enhance user experience.

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How do you handle email marketing compliance issues?

Address how you stay compliant with GDPR and CAN-SPAM regulations by maintaining best practices in email marketing. Mention regular audits of your processes to ensure all email communications adhere to legal standards.

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How do you analyze the performance of your email campaigns?

Describe the key performance metrics you track, such as open rates, click rates, and conversions. Explain how you analyze this data to inform future campaigns and make necessary adjustments.

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What is your approach to writing engaging email copy?

Discuss your strategies for crafting compelling subject lines and body content that captures attention. Mention techniques such as storytelling, personalization, and clear calls to action that drive user engagement.

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How do you prioritize and manage multiple email campaigns simultaneously?

Describe your project management strategies, such as using calendars or project management tools to keep track of deadlines. Emphasize your organizational skills and ability to adapt to shifting priorities during busy periods.

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Founded in 1937, Swank Motion Pictures licenses and distributes visual content to nontheatrical markets like cruise lines, U.S. colleges and universities, hospitals, motorcoaches, Amtrak trains, and other markets such as parks, art museums and bus...

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Full-time, hybrid
DATE POSTED
December 20, 2024

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