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Senior Copywriter

Company Description

Be part of something great!

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.

At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts.  Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.

Are you looking to be part of something great? We’d like to meet you!

Job Description

The Senior Copywriter plays a fundamental role in the content development process and partners with internal teams and clients on the writing and execution of innovative healthcare and pharmaceutical marketing initiatives for healthcare professional (HCP) and patient audiences. This individual understands client challenges and industry trends; demonstrates a firm understanding of relevant therapeutic areas and assigned products; and supports the strategic and creative direction of all deliverables while ensuring a high degree of medical accuracy.

Job Duties

  • Partner with internal teams to turn complex data into engaging and meaningful copy for a variety of audiences, including HCPs, patients/caregivers, and internal client audiences (e.g., sales representatives)
  • Develop original content for deliverables across digital and print media (e.g., product brochures, emails, social media, banner advertisements, videos, websites, core visual aids)
  • Collaborate with Creative personnel leads to help establish the creative vision and refine graphics and layouts for all pieces
  • Engage with clients to understand their brand(s), key messages, and creative vision; explore and develop innovative ideas appropriate to client marketing strategies
  • Demonstrate a firm understanding of the therapeutic areas, target audiences, and strategy for various products, with the flexibility/adaptability necessary to function on various therapeutic teams
  • Ensure high quality and degree of accuracy with thorough referencing and annotation of all materials
  • Incorporate internal and client feedback, comments, and changes to manuscripts and layouts while maintaining the integrity and purpose of the material
  • Contribute to maintenance of up-to-date style guides and core claims documents
  • Present work and provide rationale in internal and client content and creative reviews or meetings
  • Work with internal teams (e.g., Project Management) to develop and adhere to logical and attainable timelines for project completion
  • Follow internal and client processes and procedures with regard to workflow, development of deliverables, and adherence to industry best practices
  • Maintain a proactive approach on initiatives for existing and prospective clients
  • Attend client and partner meetings, including promotional review committee meetings as needed, to support development or delivery of content and creative

Internal and External Relationships

  • Collaborate with internal and external personnel to produce quality work within established timelines
  • Work as part of a team to ensure that it is meeting company goals and objectives and adhering to corporate values
  • Communicate effectively both verbally and in writing with colleagues, clients, and others
  • Exhibit professional manner in dealing with others; work to maintain constructive working relationships

Key Competencies

  • High level of integrity, ethics, confidentiality, and accountability
  • Ability to manage outcomes to win-win resolution
  • Sound planning, prioritization, and execution skills
  • Ability to think in abstract terms, make connections between unrelated ideas, formulate innovative concepts, and add value to brainstorming sessions
  • Ability to write for cross-channel platforms (i.e., print, digital)
  • Excellent verbal and written communication skills
  • Well-developed organizational skills; ability to work under time constraints
  • Flexibility and adaptability to change 
  • Proficiency in Microsoft Office and Adobe applications
  • Familiarity with user experience (UX) best practices
  • Keen understanding of the importance of partnership between Creative and Copy
  • Effective attention to detail and high degree of scientific and medical accuracy
  • Ability to creatively and strategically overcome challenges or obstacles
  • Firm understanding of pharmaceutical legal/regulatory review process
  • Ability to work independently; self-motivated
  • Ability to participate and interact effectively on a team
  • High energy level and team player

Qualifications

Requirements

  • Bachelor’s degree
  • 3-5 years of pharmaceutical agency copywriting experience
  • Experience writing for both HCP and consumer audiences
  • Solid understanding of marketing and advertising principles

Preferred Skills/Experience

  • Demonstrated experience working on a wide range of accounts and therapeutic areas

Working Conditions

  • Extra hours and/or nontraditional hours as client needs require

Additional Information

Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.

All your information will be kept confidential according to EEO guidelines.

EOE. Synchrony is not able to provide visa sponsorship for this role. 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Copywriter, Synchrony Group

Join Synchrony Group as a Senior Copywriter, where your words will carry weight! Located in the heart of West Chester, PA, Synchrony is an independent powerhouse in the medical communications industry, dedicated to improving healthcare outcomes for clients and patients alike. As a Senior Copywriter, you'll be at the forefront of developing engaging content that transforms complex data into meaningful narratives tailored for healthcare professionals and patients. Collaborate with dynamic teams to create everything from product brochures to digital campaigns, ensuring your copy is not only creative but also medically accurate. Your keen understanding of therapeutic areas will help you craft messages that resonate, aligning with client visions and marketing strategies. This isn't just a job; it’s an opportunity to be part of something transformative. At Synchrony, we believe in nurturing talent and fostering a workplace where creativity flourishes, and collaboration is key. If you’re ready to make a real impact and be part of a passionate team focused on excellence, then we want to meet you! Embrace this chance to grow your career while making a difference in the world of healthcare communication.

Frequently Asked Questions (FAQs) for Senior Copywriter Role at Synchrony Group
What are the main responsibilities of a Senior Copywriter at Synchrony Group?

As a Senior Copywriter at Synchrony Group, you will develop engaging and informative copy for various healthcare and pharmaceutical marketing initiatives. This includes creating content for digital and print media, collaborating with internal teams to ensure brand messages align with client strategies, and maintaining a high standard of medical accuracy in your writing.

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What qualifications are required for the Senior Copywriter position at Synchrony Group?

To qualify for the Senior Copywriter role at Synchrony Group, you should have a Bachelor’s degree paired with 3-5 years of copywriting experience within a pharmaceutical agency. A solid understanding of marketing principles and the ability to write effectively for both healthcare professionals and consumer audiences is also essential.

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How does the Senior Copywriter collaborate with clients at Synchrony Group?

In your role as a Senior Copywriter at Synchrony Group, you will engage directly with clients to understand their brand messages and creative visions. You’ll work closely with them to brainstorm and develop innovative content that aligns with their marketing strategies, ensuring that all deliverables meet client expectations.

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What is the work environment like for a Senior Copywriter at Synchrony Group?

The work environment at Synchrony Group promotes creativity, collaboration, and growth. As a Senior Copywriter, you will be part of a supportive team that values respect and open communication, enabling you to deliver high-quality work that makes a significant impact in the healthcare communications sector.

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What benefits can a Senior Copywriter expect at Synchrony Group?

Synchrony Group offers a comprehensive benefits package for Senior Copywriters that includes competitive salaries, generous paid time off, health insurance, family leave, and a 401(k) plan with employer matching, emphasizing the company’s commitment to employee well-being.

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Common Interview Questions for Senior Copywriter
How do you approach writing for different target audiences as a Senior Copywriter?

When approaching writing for different target audiences, begin by researching and understanding the unique needs and perspectives of each audience. Tailor your language, tone, and information accordingly to ensure your copy resonates and engages effectively. Showcasing examples from previous campaigns can further illustrate your adaptability.

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Can you share your process for ensuring medical accuracy in your copy?

Ensuring medical accuracy starts with comprehensive research and understanding of the subject matter. I always cross-reference my content with reliable medical sources, collaborate with medical experts, and adhere to company guidelines to maintain a high degree of accuracy and credibility in every piece of writing.

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Describe a time you had to incorporate client feedback into your writing. How did you handle it?

Incorporating client feedback is essential to the creative process. A specific instance involved receiving extensive edits on an initial draft. I carefully reviewed all comments, prioritized the feedback based on client goals, communicated openly about suggestions, and made revisions that not only aligned with their vision while preserving the integrity of the original intent.

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What role does collaboration play in your writing process?

Collaboration is integral to my writing process. Working closely with graphic designers, project managers, and other writers helps generate fresh ideas and ensures alignment with overall project goals. I believe that open communication and feedback from team members enrich the content and enhance the final product.

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How do you manage tight deadlines while maintaining quality in your work?

To manage tight deadlines, I prioritize tasks efficiently and create a structured schedule that breaks down the project into manageable parts. By maintaining focus, regularly checking in on progress, and being flexible when needed, I ensure that quality is never sacrificed for speed.

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What strategies do you use to stay updated on industry trends?

Staying updated on industry trends involves a combination of continuous education and networking. I actively read industry publications, attend webinars, and engage with other professionals on social media platforms, which keeps me informed about emerging trends and best practices.

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Can you give an example of a successful campaign you wrote for?

A successful campaign I worked on involved developing content for a new product launch targeting healthcare professionals. By understanding the audience and integrating research data into compelling narratives, we achieved engagement metrics that exceeded client expectations, leading to successful adoption in the market.

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How do you balance creative writing with regulatory compliance?

Balancing creative writing with regulatory compliance involves a thorough understanding of legal guidelines in the pharmaceutical industry. I ensure that all claims are substantiated, collaborate with compliance teams early in the writing process, and focus on innovative yet compliant messaging that adheres to regulations.

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What tools or software do you find essential in your copywriting?

I find Microsoft Office and Adobe Creative Suite essential tools for my copywriting. These programs help in drafting, editing, and designing copy effectively. Additionally, using collaboration platforms enhances communication with teammates while maintaining seamless workflows.

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How would you describe your writing style?

My writing style is adaptable; I strive for clarity and engagement, ensuring that my copy speaks to the audience's needs while reinforcing the brand's voice. I blend creativity with structured factual information to inform while captivating the reader’s attention.

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Synchrony Financial is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel, and home, along with award-winning consumer banking products. Synchrony Fin...

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Full-time, on-site
DATE POSTED
January 11, 2025

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