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Partnerships Account Manager (f/m/d)

About the Role

At Taktile, we are at the forefront of enabling millions of critical, data-driven business decisions around the world every day. Our AI-powered decision engine empowers businesses to automate and scale high-stakes decision-making with precision. Trusted by leading fintechs and banks globally, our product is integral to expanding access to credit, preventing fraud, combating money laundering, and tackling a wide range of other complex challenges. We've been named category leader in Decision Management Platforms multiple times and this is only the start!

Taktile is run by a global team based in Berlin, London and New York City. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. Our backers include Y Combinator, Index Ventures, Tiger Global and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath. You'll be working with operators that scaled companies to IPO, venture capitalists, experts from traditional banking and former consultants. 

As our Partnerships Account Manager, you’ll be responsible for managing and growing relationships with Taktile’s strategic distribution partners. Your focus will be on deepening partner engagement, driving joint go-to-market strategies, and ensuring mutual success. You will work cross-functionally with Sales, Marketing, and Product teams to maximize the value of our partnerships and create meaningful impact for our customers.

This role is perfect for someone who is passionate about building strong relationships and thrives in a fast-paced, high-growth environment.

What You'll Do

  • Manage partner relationships: Serve as the main point of contact for strategic partners, fostering trust and long-term collaboration.

  • Drive joint success: Work closely with partners to define and execute go-to-market strategies, align on goals, and identify opportunities for mutual growth.

  • Maximize revenue opportunities: Identify and develop co-selling opportunities to drive new business through partner channels.

  • Enablement and training: Ensure partners are equipped with the tools, resources, and knowledge they need to effectively promote and integrate Taktile’s solutions.

  • Collaborate cross-functionally: Work with internal teams (Sales, Marketing, Product, etc.) to align strategies and execute joint initiatives.

  • Track and optimize performance: Use data to measure the success of partnerships, monitor KPIs, and recommend improvements to maximize outcomes.

  • Support partner onboarding: Guide new partners through onboarding and integration processes to ensure a seamless start to the relationship.

  • Champion partner feedback: Act as the voice of the partner within Taktile, sharing insights and feedback to influence product development and strategy.

Ideal, But Not Required

  • Experienced in partnerships or account management: You have 3–5 years of experience in partnerships, account management, or business development, ideally in B2B SaaS or tech.

  • Relationship-driven: You excel at building and maintaining strong relationships with external stakeholders, earning their trust and collaboration.

  • Strategic thinker: You have the ability to align partner initiatives with broader company goals and identify opportunities for joint growth.

  • Excellent communicator: You’re skilled at communicating complex ideas in a clear and compelling way, both internally and externally.

  • Collaborative team player: You thrive in a cross-functional environment, working seamlessly with Sales, Marketing, and Product teams to achieve shared goals.

  • Data-savvy: You’re comfortable using data and analytics to monitor performance, identify trends, and make informed decisions.

  • Self-starter: You take initiative, prioritize effectively, and are comfortable navigating ambiguity in a fast-paced environment.

Our Offer

  • Receive a top-of-market equity and cash compensation package

  • Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes

  • Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world

  • Make an impact and meaningfully shape an early-stage company by creating new opportunities 

  • Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo

  • Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath

  • Use the equipment of your choice including meaningful home office set-up. 

  • Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field 

Our Stance

  • Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.

  • We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

  • We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Partnerships Account Manager (f/m/d), Taktile

As the Partnerships Account Manager at Taktile in New York, you’ll be stepping into a dynamic role where you’ll drive pivotal relationships with our strategic distribution partners. Taktile is at the forefront of enabling businesses to leverage data-driven insights every single day through our AI-powered decision engine. In this role, your main focus will center around deepening partner engagement while crafting and executing go-to-market strategies that ensure mutual success. You’ll become the go-to person for partners, helping align their goals with our shared vision. Working cross-functionally with teams from Sales, Marketing, and Product, you'll have a hand in maximizing our partnerships' overall value. Whether it’s tracking performance or training our partners on Taktile's solutions, your days will be filled with building connections and advocating for our partners’ needs. If you are someone who thrives in a fast-paced, high-growth environment and loves nurturing relationships, this is the perfect opportunity for you! Plus, you’ll be a part of a diverse team of innovators hailing from prestigious universities or various backgrounds. At Taktile, we don't just want you to fit in; we want you to bring your unique perspective to the table and be a vital part of our success story.

Frequently Asked Questions (FAQs) for Partnerships Account Manager (f/m/d) Role at Taktile
What are the key responsibilities of a Partnerships Account Manager at Taktile?

As a Partnerships Account Manager at Taktile, you will manage and grow relationships with strategic partners, drive joint success through effective go-to-market strategies, and work cross-functionally with various internal teams. Your role will include enabling partners, tracking performance, and supporting onboarding processes, all while maximizing revenue opportunities.

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What qualifications does Taktile look for in a Partnerships Account Manager?

Taktile seeks candidates with 3–5 years of experience in partnerships, account management, or business development. Ideal candidates should be skilled at building relationships, have strong strategic thinking abilities, excellent communication skills, and be comfortable using data to inform decisions.

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How does Taktile support its Partnerships Account Managers in their role?

At Taktile, Partnerships Account Managers receive comprehensive support including a self-development budget, mentoring from industry leaders, and tools for effective partner enablement. The company also champions a flat hierarchy that encourages collaboration and innovation.

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What is the work environment like for a Partnerships Account Manager at Taktile?

Working at Taktile as a Partnerships Account Manager means being part of a fast-paced and dynamic environment. You’ll have the opportunity to collaborate with a diverse and global team, and voice your ideas in a culture that values input and challenges the status quo.

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What characteristics define a successful Partnerships Account Manager at Taktile?

A successful Partnerships Account Manager at Taktile should be a relationship-driven, strategic thinker who excels at communication and enjoys collaborating across different teams. Being data-savvy and a self-starter who thrives in ambiguity will further propel success in this role.

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Common Interview Questions for Partnerships Account Manager (f/m/d)
Can you describe your experience in managing partner relationships as a Partnerships Account Manager?

When answering this question, share specific examples of how you have successfully developed and managed partner relationships in past roles. Highlight your approach to fostering trust, maintaining communication, and achieving mutual goals.

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How do you prioritize tasks when managing multiple partners?

Explain your methodical approach to prioritization, such as using data to gauge partner performance and setting clear timelines. Discuss how your organizational skills and software tools have helped you manage your workload effectively.

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What is your process for developing go-to-market strategies with partners?

Highlight your tactical approach to formulating go-to-market strategies. Explain how you collaborate with partners to align objectives, establish KPIs, and utilize market data to identify growth opportunities.

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How do you measure the success of a partnership?

Talk about your experience with setting KPIs and analyzing performance metrics to gauge partnership success. Provide insight into how you’ve utilized these metrics to adapt strategies and enhance collaboration.

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How do you handle conflicts or challenges with partners?

Discuss a specific instance where you faced a challenge with a partner and the strategies you employed to resolve it. Emphasize your communication skills, patience, and commitment to finding a win-win solution.

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What tools or technologies do you use to manage partner accounts?

Mention specific CRM tools (like Salesforce) or project management software (like Trello or Asana) that you’ve used to track partner activities, share insights, and enhance collaboration.

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How do you ensure partners are well-equipped to promote your solutions?

Describe your approach to partner training and enablement. Explain how you identify resource needs, create training materials, and facilitate workshops to empower partners to succeed.

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What steps would you take in onboarding a new partner?

Outline your structured onboarding process, focusing on communication and expectations setting, resource sharing, and ongoing support to ensure a smooth integration into the partnership.

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How do you foster long-term partnerships?

Discuss your philosophy on building trust, keeping communication lines open, and regularly checking in with partners to understand their needs and gather feedback for continuous improvement.

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Why do you want to work as a Partnerships Account Manager at Taktile?

Communicate your enthusiasm for Taktile's mission and values, as well as how your background aligns with the company's vision. Share specific goals that motivate you to join their exciting journey.

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Taktile is a software platform that allows businesses to build, run and evaluate automated decision flows quicker and more data-driven than ever before. In a world that is highly dynamic and competitive, Taktile helps companies bring products to m...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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