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Business Manager - Individual Life

Company Description

  • Supportive leaders that value your career development.  
  • Tenure rewarded with extra-paid leave days.
  • Free onsite gym and classes

Welcome to This Australian Life.  

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent. 

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go? 

Job Description

This is a rare and high-profile opportunity to work alongside our Chief Executive – Individual Life, providing strategic support and driving key initiatives that shape the future of our business. As a trusted advisor and operational partner, you’ll play a central role in leading critical priorities, including the implementation of the Individual Life FAR business plan. Ideal for a driven self-starter who thrives in complexity, this role is a proven pathway to senior leadership at TAL.

In this role you will:

  • Act as a strategic advisor and trusted partner to the Chief Executive – Individual Life, supporting decision-making and business priorities.
  • Lead the execution and operationalisation of the Individual Life FAR (Financial Accountability Regime) business plan.
  • Manage executive workflow, communications, and priorities to enable effective leadership and delivery across the division.
  • Translate strategic vision into actionable plans, collaborating closely with Individual Life GMs and the Finance function.
  • Support business planning and performance initiatives that drive long-term success for the Individual Life portfolio.

Qualifications

  • Relevant academic qualifications, preferably an MBA, and/or equivalent professional qualifications and experience.
  • Strong conceptual understanding of economic/accounting principles and business management practices.
  • High-level analytical, interpersonal, and communication skills to effectively support business planning and decision-making.
  • Working knowledge of the insurance industry, particularly life insurance, to drive strategy and business outcomes.
  • Proficiency in Microsoft PowerPoint and Excel, with the ability to navigate company procedures and guidelines across TAL.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

Additional Information

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.  

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.  

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, please read our Innovate Reconciliation Action Plan.  

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.  
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging. 

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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CEO of TAL
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Brett Clark
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Average salary estimate

$100000 / YEARLY (est.)
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max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Manager - Individual Life, TAL

Join TAL as a Business Manager - Individual Life, where your strategic mindset and leadership skills will help shape the future of our organization. Located in the vibrant heart of Sydney at 363 George Street, you'll be stepping into a rare and prestigious role that directly supports our Chief Executive – Individual Life. This position offers a chance to collaborate and drive key initiatives that will enhance our Individual Life business. As a trusted advisor, you'll lead the execution of the Individual Life FAR business plan, ensuring that our operational framework aligns perfectly with our strategic goals. If you have a knack for turning complex challenges into actionable plans and thrive in a fast-paced environment, this could be the perfect fit for you. With our supportive leaders who prioritize career development and believe in rewarding tenure with extra leave days, you’ll find a culture that fosters growth and innovation. Plus, enjoy the benefits of a free onsite gym to support your well-being. At TAL, we value individuals who take initiative, work collaboratively, and are committed to achieving the best outcomes for our customers. With your academic qualifications and experience—potentially an MBA—along with your understanding of economic principles and the life insurance sector, you'll be poised to make a significant impact. We encourage you to apply and explore where your career with TAL can take you!

Frequently Asked Questions (FAQs) for Business Manager - Individual Life Role at TAL
What are the responsibilities of a Business Manager - Individual Life at TAL?

As a Business Manager - Individual Life at TAL, you will act as a strategic advisor and trusted partner to the Chief Executive, guiding decision-making and aligning business priorities. Your core responsibilities include leading the execution of the Individual Life FAR business plan, managing executive workflows, and translating strategic visions into actionable plans. Collaboration with Individual Life GMs and the Finance function to support overall business planning and performance initiatives is also key to driving long-term success.

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What qualifications are required for the Business Manager - Individual Life position at TAL?

To excel as a Business Manager - Individual Life at TAL, candidates should possess relevant academic qualifications, preferably including an MBA or equivalent professional experience. A robust understanding of accounting principles, business management practices, and the life insurance industry is essential. Additionally, high-level analytical and communication skills will enable effective support for business planning, facilitating strategic decision-making across the division.

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How does TAL support career development for Business Managers?

TAL is committed to fostering career development for Business Managers through a supportive leadership culture. You will benefit from mentorship opportunities, professional development programs, and a workplace that rewards tenure with additional paid leave days. We encourage employees to aim high, further their skills, and take on new challenges to enhance their career trajectories within TAL.

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What skills are essential for a Business Manager - Individual Life at TAL?

Essential skills for a Business Manager - Individual Life at TAL include a strong background in economic and accounting principles, coupled with exceptional analytical abilities. High-level interpersonal and communication skills are crucial for effective collaboration with stakeholders. Proficiency in Microsoft PowerPoint and Excel will also be important for presenting data and insights, alongside the capability to navigate company policies to drive business outcomes.

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What does the recruitment process at TAL involve for Business Manager positions?

The recruitment process for the Business Manager - Individual Life role at TAL includes several checks to demonstrate eligibility, such as criminal history, bankruptcy, and regulatory checks. We prioritize a transparent, fair selection process and welcome diverse candidates from all backgrounds to apply. Our inclusive culture aims to ensure every individual feels valued and respected throughout the recruitment journey.

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Common Interview Questions for Business Manager - Individual Life
Can you explain how you would approach the execution of the Individual Life FAR business plan?

In approaching the execution of the Individual Life FAR business plan, I would first analyze the current strategic goals and align them with actionable tasks. Collaboration with individual GMs and the Finance function would be vital for gathering insights and ensuring cohesion across departments. Establishing clear timelines, KPIs, and communication channels would help track progress and adapt strategies as necessary.

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How do you prioritize multiple tasks when managing executive workflows for the Chief Executive?

Prioritizing multiple tasks involves a structured approach to assess the urgency and importance of each item on the agenda. I would utilize tools such as task management software to streamline and visualize priorities. By maintaining open communication with the Chief Executive and actively seeking feedback on priorities, I can ensure alignment with the overall goals and adapt to any changing circumstances.

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What strategies would you implement to ensure effective collaboration with GMs in the Individual Life division?

To ensure effective collaboration with GMs, I would focus on building strong relationships through regular meetings and open dialogue. Setting shared objectives and aligning their team's goals with the broader business strategy is key. Additionally, leveraging collaborative tools for transparency in project updates would enhance teamwork and accountability.

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Describe a challenging scenario you faced in previous roles and how you overcame it?

In a previous role, I faced a significant delay in project implementation due to unforeseen regulations. To overcome this, I organized a cross-functional team meeting to brainstorm solutions and proactive steps we could take. By facilitating open communication and delegating actionable tasks, we adjusted our timelines effectively and successfully navigated the regulatory landscape.

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What do you believe are the most crucial attributes for success in a Business Manager role?

Success in a Business Manager role hinges on strong leadership, analytical acumen, and exceptional communication skills. Additionally, adaptability to shifting priorities and a solid understanding of the life insurance sector are paramount. Building a culture of trust and collaboration among team members fosters an environment where diverse ideas can flourish, ultimately driving business success.

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How do you assess the performance of business plans in previous positions?

I assess the performance of business plans by establishing clear KPIs and benchmarks at the outset. Regularly gathering data and feedback from stakeholders is essential to analyze progress against our objectives. Periodic review meetings facilitate conversations around successes, challenges, and potential revisions to keep the plans aligned with our strategic vision.

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What techniques do you use for effective decision-making in high-pressure situations?

Effective decision-making in high-pressure situations requires a blend of analytical skills and intuition. I rely on data-driven insights while also consulting with key stakeholders to gather diverse perspectives. Creating a quick pros and cons list allows for clarity, and if time permits, I take a moment for reflection to ensure a balanced approach.

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How important is a deep understanding of the life insurance sector for this role, and how would you apply that knowledge?

A deep understanding of the life insurance sector is critical for effectively driving strategy in this role. This knowledge allows for informed decision-making and helps in identifying market trends, risks, and opportunities. I would apply this understanding by facilitating discussions with stakeholders that consider both current industry dynamics and innovative practices to promote growth.

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How would you handle a conflict between team members regarding strategic priorities?

Handling conflicts regarding strategic priorities requires active listening and mediation skills. I would invite the team members involved to share their perspectives in a constructive dialogue, aiming to achieve mutual understanding. By focusing on the overarching goals of the Individual Life division, we can collaboratively find a solution that aligns with our strategic objectives.

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Can you share your experience with business planning and performance initiatives?

In previous roles, I have led successful business planning initiatives by collaborating closely with cross-functional teams to establish clear objectives and measurable outcomes. Implementing performance reviews and feedback loops allowed us to refine our strategies continually. Sharing insights and fostering an environment where team members feel empowered to contribute ideas fosters a culture of continuous improvement.

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Every day our people work to help Australians live a life filled with choices, options and freedoms, no matter what happens. We believe deeply in the value of what we do and together with our partners, today we protect nearly 4 million Australian...

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DATE POSTED
April 17, 2025

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