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Senior Product Manager

Tapcart is the ultimate mobile commerce platform fueling the fastest-growing brands. We power mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue.

Almost all e-commerce traffic comes from a mobile device; we turn these users into high retention growth for some of the largest brands, including Béis, Princess Polly, Ruggable, and many more. Tapcart is trusted by thousands of brands to power their mobile experience by building mobile apps in hours (not months).

THE ROLE  

Tapcart is looking for a strategic Product Manager who can help drive the product roadmap for the thousands of merchants who use Tapcart to reach millions of customers everyday. Product Management at Tapcart leads the integration of engineering, data, and design to achieve the company's vision for being the mobile shopping platform for billions of consumers around the globe. In this role you will develop a keen understanding of how the market is moving and what is relevant to merchants and consumers globally. You’ll work collaboratively to make sure our value prop is clear to any merchant or customer segment and motivates merchants to lean in with Tapcart’s expanding product offering. 

This role reports to the VP of Product. The ideal candidate will have a proven track record of building value driving products from custom feedback. You are a metrics-driven pro and can partner effectively across the organization to differentiate our product, drive growth in key business metrics, and can evangelize the product vision we see for the business.  While not required, previous experience in eCommerce is a great benefit.  

HOW YOU WILL MAKE AN IMPACT 

  • Own your team's products, existing or new, from ideation through development, launch, and maintenance

  • Maintain deep understanding of how various pieces of a project integrate together - including business logic, data, underlying algorithms, API layers, client-side logic, and user interface components

  • Understand and influence Tapcart's strategic and competitive positions

  • Manage project ambiguity, complexity, and interdependencies in an organized and structured way

  • Based on data analysis, market research, and other studies, set team goals, success metrics, and roadmap to align with Tapcart’s  mission and strategic objectives

  • Effectively manage diverse stakeholder relationships

  • Weigh competing priorities, manage trade offs, and evaluate opportunistic new ideas with stakeholders, working towards consensus while maintaining a clear focus on overarching business priorities

WHAT SKILLS YOU’LL NEED

  • 5+ years of experience in Product Management 

  • Strong understanding of and direct experience with an technology focused culture and what it takes to build technical products in an agile+scrum environment

  • Communication and Team Building Skills: You thrive in a dynamic, agile environment leading scrum team members and collaborating with cross-functional teams. Excellent verbal and written communication skills 

  • Creative growth mindset: Ability to think creatively to define new experiences improving adoption, usage, and reengagement to drive to better business outcomes

  • Familiarity and comfort with data, including the ability to use data to analyze and monitor product health, set goals and metrics, as well as aid in the prioritization of initiatives and features

  • Strong analytical and quantitative skills, and the ability to use hard data and metrics to back up assumptions, recommendations, and take action

  • Detail-oriented, but deftly balanced with holistic system-thinking

BONUS IF YOU HAVE:

  • Experience at a Shopify technology partner company

  • Experience with e-commerce solutions

SALARY RANGE: $160,000-$190,000 annually

This position is eligible for a bonus.

This position is not eligible for visa transfer or sponsorship.

This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, MI, NV, NJ, NY, NC, OH, OR, TN, TX, UT, VA, WA


TAPCART PERKS AND BENEFITS:

  • 401K and stock options for all full-time employees

  • Affordable, high-quality medical, dental, and vision insurance coverage

  • Flexible PTO and 11 paid company holidays

  • One-time stipend for outfitting your home office, plus a recurring merchant shopping stipend

WHY JOIN TAPCART?

We are a growing startup based in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging, and rewarding. We know that doing impactful work means showing up with creative solutions for our merchants and our business. We strive to make Tapcart a place where passionate, talented people can grow their skills and careers. 



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What You Should Know About Senior Product Manager, Tapcart Inc.

If you're a dynamic and strategic thinker, Tapcart is looking for you to join our team as a Senior Product Manager in sunny Santa Monica! Our mobile commerce platform empowers the fastest-growing brands, transforming mobile apps for over 50 million users worldwide and generating over $6 billion in revenue. In this role, you’ll be instrumental in shaping the product roadmap for thousands of merchants, guiding them to effectively reach millions of customers everyday. Your insights into market trends and consumer preferences will be crucial, allowing you to collaborate across engineering, data, and design to enhance Tapcart’s offering. You will own every stage of your products from ideation to maintenance, ensuring they align with our strategic mission and resonate with diverse stakeholders. We’re looking for someone with a minimum of 5 years in Product Management, bringing a data-driven mindset and a knack for communication, especially with technical products in an agile environment. If you have a passion for eCommerce and the creativity to drive growth, this is a fantastic opportunity to make an impact in a vibrant startup culture. At Tapcart, we believe in enjoying the journey while doing impactful work. Join us, and let’s elevate mobile shopping together!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Tapcart Inc.
What are the responsibilities of a Senior Product Manager at Tapcart?

As a Senior Product Manager at Tapcart, you’ll own the product lifecycle from ideation to maintenance, leverage market insights, and set team goals while managing stakeholder relationships. You'll work to align your product strategies with Tapcart's overall business objectives and drive growth through innovative solutions.

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What qualifications are needed for the Senior Product Manager role at Tapcart?

Candidates for the Senior Product Manager position at Tapcart should possess at least 5 years of experience in product management, especially within a technology-focused culture. Proven analytical skills and familiarity with agile methodologies are essential, as is the ability to communicate effectively across teams.

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How does the Senior Product Manager at Tapcart contribute to company success?

The Senior Product Manager at Tapcart plays a pivotal role in driving product innovation, enhancing merchant experiences, and optimizing mobile app performance, all of which directly contribute to the company's growth and its reputation as a leading mobile commerce platform.

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What are Tapcart's expectations for the Senior Product Manager regarding data analysis?

At Tapcart, the Senior Product Manager is expected to leverage data and analytics to monitor product performance, understand user behavior, and set measurable goals. A data-driven approach is crucial to inform product decisions and drive strategic initiatives throughout the organization.

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What are the perks and benefits of working as a Senior Product Manager at Tapcart?

Working at Tapcart comes with numerous perks including a competitive salary, stock options, health insurance, flexible PTO, and stipends for home office setup and shopping. Additionally, the vibrant culture promotes growth, creativity, and collaboration within a supportive environment.

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Common Interview Questions for Senior Product Manager
Can you describe your experience with product life cycle management in your previous roles?

Discuss your familiarity with all stages of the product life cycle, from ideation to launch. Provide specific examples of successful products you've managed, focusing on how you've collaborated with various teams to align on goals and execution.

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How do you prioritize features for your product roadmap?

Talk about your methodology for balancing stakeholder needs, customer input, and strategic business objectives. Use examples to illustrate how data and market research guided your prioritization decisions.

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What strategies do you use to gather customer feedback?

Highlight various strategies such as surveys, user testing, and direct outreach to users. Emphasize how this feedback influences product development and enhances user experience.

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Can you give an example of a challenging project you managed?

Share a specific project and the challenges faced, such as time constraints or competing priorities. Describe how you approached the situation, maintained organization, and reached a successful outcome.

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What are your methods for ensuring effective cross-team collaboration?

Explain your approach to facilitation and communication across teams. Discuss how you build relationships, ensure transparency, and keep everyone aligned on product goals and timelines.

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How do you analyze data to inform product decisions?

Discuss how you utilize analytics tools to extract insights and monitor key performance indicators. Share an example of how data-driven insights led to a successful product iteration.

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What is your approach to staying updated on market trends?

Share your strategies for researching industry trends, such as reading reports, attending webinars, or networking with industry peers, and how this knowledge informs your product strategy.

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Describe your leadership style when managing a product team.

Discuss your inclusive leadership style, emphasizing how you foster a collaborative environment, encourage input from team members, and drive motivation toward achieving common goals.

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How would you handle conflicting opinions from stakeholders on product direction?

Illustrate your conflict resolution skills by discussing a time you navigated differing opinions. Highlight your ability to mediate conversations and focus on data and user needs to reach a consensus.

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What do you see as the future of mobile commerce, and how should Tapcart adapt?

Share your insights into emerging trends in mobile commerce and discuss how Tapcart could leverage these changes to improve user experience, drive engagement, and remain competitive in the marketplace.

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Founded in 2017, Tapcart provides mobile commerce solutions. They are based in Santa Monica, California.

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DATE POSTED
February 20, 2025

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