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Partnership Ecosystem Director

Partnership Ecosystem Manager

Location: New York, NY (Manhattan) – Onsite 4 days per week (strongly preferred), with consideration for other arrangements
Travel: Monthly travel to industry events and partner sites
Reports to: Chief Business Development Officer (CBDO)
Dotted line to: VP of Data Interoperability

About Tennr

At Tennr, we’re tackling one of healthcare’s biggest hidden problems head-on: outdated communication systems that compromise patient care and provider efficiency. Even today, essential medical information—like specialist referrals—is often shared via fax, resulting in lengthy, error-filled PDFs cluttered with handwritten notes. Rather than trying to force change overnight, Tennr’s proprietary technology intelligently harnesses existing healthcare communication channels, extracting maximum value from what’s already in place.

Our advanced AI platform, RaeLLM™, seamlessly interprets and digitizes millions of medical documents, proactively identifying and clarifying vital information directly with providers and instantly engaging patients through personalized texts. The result? Accelerated care, significantly fewer errors, and better patient outcomes—transforming legacy processes into powerful opportunities for improvement.

Founded at Stanford and launched through Y Combinator, Tennr has raised $57M from leading investors like Andreessen Horowitz, Lightspeed Venture Partners, and Foundation Capital. From our NYC headquarters, we're committed to fundamentally enhancing the way patients and providers experience healthcare—turning existing, antiquated communications into streamlined, life-improving interactions.

Read what Forbes had to say about our Series B here.

Meet our fantastic team here. 

About the Role

The Partnership Ecosystem Director will own, build, and scale Tennr’s foundational partnerships with key EHR, ERP, and other strategic third-party platforms. While not directly responsible for coding or technical development, you will be the business and relationship lead ensuring that these integrations go from concept to reality and remain successful over time.

You’ll serve as the central point of contact for both internal and external stakeholders—driving alignment across Product, Engineering, Sales, and Customer Success teams while working closely with external partner executives and technical teams. This is an individual contributor role (with potential for building a team in the future) that requires equal parts strategic thinking, relationship management, and operational execution.

What You’ll Do

  • Own and Scale Key Partnerships
    Oversee all foundational integration partnerships with EHR, ERP, and other strategic platforms. Negotiate partnership terms, define collaboration frameworks, and maintain long-term partner relationships.

  • Coordinate Cross-Functionally
    Serve as the partnership “quarterback,” coordinating an end-to-end integration project with Product and Engineering—without building the integrations yourself—to ensure technical requirements and timelines stay on track.

  • Drive Strategy and Execution
    Split your time between evaluating new partnership opportunities in the healthcare market and managing ongoing relationships for existing integrations.

  • Lead Partner Negotiations
    Work with Legal, Finance, and other teams to finalize business terms, commercial agreements, and strategic objectives with each partner.

  • Project Oversight
    Provide high-level project management to track integration milestones, surface risks, and maintain alignment between Tennr and partner teams. Ensure the right resources are in place to bring a new integration to life.

  • Measure and Optimize
    Define and monitor KPIs (e.g., active/live integrations) to track the success of each partnership. Identify opportunities to enhance value and leverage partner relationships.

  • Industry Evangelism
    Represent Tennr at monthly industry conferences, partner events, and executive meetings, articulating Tennr’s product vision and how our integrations support that.

What You’ll Bring

  • Partnership/Integration Experience
    Strong record of building and maintaining strategic relationships, ideally within B2B enterprise SaaS or health IT.

  • Healthcare Technology Background (Preferred)
    Familiarity with EHRs, healthcare workflows, and/or regulatory guidance; direct experience with healthcare data interoperability and/or standards is a strong plus.

  • Strategic & Analytical Skills
    Ability to spot market opportunities, craft compelling business cases, and clearly communicate value propositions to senior stakeholders.

  • Project Management Aptitude
    History of coordinating cross-functional projects—ensuring deliverables stay on schedule and stakeholders remain aligned.

  • Technical Acumen
    Capable of understanding third-party integrations, APIs, and data flows at a high level to communicate effectively with Product teams and external technical experts.

  • High Velocity & Detail-Oriented
    Thrives in a fast-paced, high-growth environment, adept at juggling multiple priorities without losing sight of the details.

  • Excellent Communication
    Skilled at engaging diverse audiences, from engineers to C-level executives, and bringing people together around shared goals.

  • Collaborative Mindset
    Ready to partner with Product, Sales, Marketing and Success teams to ensure seamless integration launches and ongoing success.

Why Tennr?

  • Foundational Role: Shape Tennr’s partnership ecosystem—one of the most critical levers for our long-term growth and market leadership.

  • Growth Potential: Over time, you may have the chance to build and lead a Partnerships team and steer overarching partner strategy.

  • Mission-Driven Culture: Join a high-energy, high-horsepower team working on innovative AI solutions that transform the healthcare experience for patients and providers.

  • Competitive Compensation & Benefits: We offer a comprehensive package, including generous equity offerings, competitive healthcare benefits, and 401k matching.

  • NYC Office & Flexibility: Collaborate in-person with our Manhattan-based team four days a week (preferred), plus monthly travel to industry events and partner sites.

Benefits

  • New, spacious office in the heart of Chelsea

  • Unlimited PTO

  • 100% paid employee health benefit options

  • Employer funded 401(k) match

  • Competitive parental leave

Ready to Revolutionize Healthcare?
If you’re passionate about building strategic technology relationships and thrive on coordinating complex projects—without being the one writing the code—we want to hear from you. Apply today to help Tennr transform healthcare workflows through cutting-edge AI and seamless integration partnerships!

Average salary estimate

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$150000K

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What You Should Know About Partnership Ecosystem Director, Tennr

Tennr is on the lookout for a Partnership Ecosystem Director to join our vibrant team in New York City. This exciting role is all about building and scaling our essential partnerships with key EHR, ERP, and other strategic platforms—think of it as being the backbone of our cooperative network! As the Partnership Ecosystem Director, you'll not only lead the way on negotiations and collaborations but also be the go-to person for coordinating our internal teams like Product, Engineering, Sales, and Customer Success to ensure that our integration projects run smoothly and successfully. You’ll get to dive into both new partnership opportunities as well as maintain relationships with our current partners, all while tracking the success of these integrations with a keen analytical eye. We’re a mission-driven team, dedicated to transforming the healthcare industry with our groundbreaking AI technology, like our platform RaeLLM™. Your expertise in partnership management within B2B SaaS or health IT, combined with your ability to communicate effectively across diverse groups, will be key to your success in this role. Plus, these partnerships will directly impact patient care and provider efficiency—how’s that for tangible results? Join us onsite four days a week in our Chelsea office and enjoy a role that’s not just about strategy but also about making a real difference in the healthcare system. If you're passionate about evolving healthcare through technology and forging meaningful relationships, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Partnership Ecosystem Director Role at Tennr
What are the key responsibilities of a Partnership Ecosystem Director at Tennr?

As a Partnership Ecosystem Director at Tennr, your primary responsibilities will include overseeing foundational integration partnerships with EHR, ERP, and other strategic platforms. You will negotiate partnership terms, serve as the central contact for both internal and external stakeholders, coordinate projects between teams, manage ongoing relationships, and represent Tennr at industry events to communicate our vision and strategic objectives.

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What qualifications are required for the Partnership Ecosystem Director role at Tennr?

To thrive as a Partnership Ecosystem Director at Tennr, candidates should possess a strong record of building strategic relationships within B2B enterprise SaaS or health IT. A background in healthcare technology, particularly familiarity with EHRs and data interoperability, is preferred. Strong strategic, analytical, and project management skills, alongside technical acumen to understand integrations and APIs, are crucial for success in this role.

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How does the Partnership Ecosystem Director contribute to Tennr's growth?

The Partnership Ecosystem Director plays a critical role in Tennr's growth by shaping and scaling the partnership ecosystem, which is essential for the company's long-term strategy. By overseeing and optimizing integrations with major platforms, you will not only enhance the value of these relationships but also ensure seamless technology interactions that can drastically improve patient care and operational efficiency.

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What should one expect in terms of team collaboration as a Partnership Ecosystem Director at Tennr?

In the role of Partnership Ecosystem Director at Tennr, you will collaborate closely with various teams including Product, Engineering, Sales, and Customer Success. You'll act as the 'quarterback' of partnerships, ensuring all departments are aligned and that technical requirements and timelines are met efficiently. Your ability to engage with diverse audiences will be critical in driving these initiatives forward.

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What is the work environment like at Tennr for the Partnership Ecosystem Director?

The work environment at Tennr for the Partnership Ecosystem Director is dynamic and collaborative, located in Manhattan where you'll work onsite four days a week. The culture is mission-driven, with a focus on innovation and growth. You'll be part of a high-energy team dedicated to revolutionizing healthcare through advanced AI solutions, ensuring that the workplace not only fosters professional development but also a sense of purpose.

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Common Interview Questions for Partnership Ecosystem Director
Can you describe your experience with strategic partnerships in a tech environment?

When answering this question, focus on your past roles where you established and managed partnerships in similar tech environments. Highlight specific examples, your approach to building relationships, and any measurable outcomes that reflect your contributions to company growth or efficiency.

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How would you handle a conflict between internal teams and partners during a project?

For this question, share a situation where you faced a conflict during a partnership. Illustrate how you facilitated communication, meditated any disagreements, and ultimately ensured that everyone remained focused on the shared goals of the project, emphasizing the importance of collaboration in achieving successful outcomes.

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What steps would you take to evaluate a potential partnership opportunity?

In your response, outline a strategic approach to evaluate partnership opportunities, such as conducting market research, assessing alignment with company goals, analyzing potential ROI, and gauging the partner's capabilities. Providing a structured methodology shows your analytical skills and strategic mindset.

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Describe how you track the success of a partnership integration.

Talk about the specific KPIs you would use to measure integration success, such as active/live integrations, engagement metrics, or partner satisfaction scores. Include how you would analyze these metrics over time and your methods for reporting and utilizing this data to enhance partnership strategies.

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How do you communicate complex technical concepts to non-technical stakeholders?

Explain your experience in translating technical jargon into straightforward language for non-technical stakeholders. You can discuss techniques such as using analogies or visual aids and highlight a past example where this skill helped foster understanding and alignment on a project.

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What is your approach to project management within a partnership context?

Share your project management methodology and any tools you utilize to ensure that projects stay on track and stakeholders remain informed. Emphasize the importance of clear communication, setting timelines, and regular check-ins to ensure everyone is aligned on goals and deliverables.

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How do you prioritize your tasks when managing multiple partnerships?

Here, you can discuss your prioritization framework based on impact and urgency. Mention that you adapt your approach as needed to respond to changing business needs and maintain a focus on strategic objectives, ensuring that high-value partnerships receive the attention necessary for success.

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What strategies do you use to maintain long-term partner relationships?

Talk about your approach to relationship management, including regular communication, checking in for feedback, and identifying opportunities for collaboration. Mention any important practices like setting up quarterly reviews or strategic planning sessions to ensure both parties continue to find value in the partnership.

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Can you provide an example of a challenging negotiation you successfully navigated?

When answering this, recount a specific negotiation, detailing the context, your strategies for overcoming challenges, and the outcomes. Focus on how your negotiation skills helped both parties reach a beneficial agreement and illustrate any tangible results that followed.

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Why do you want to work at Tennr as a Partnership Ecosystem Director?

This is an opportunity to express your passion for transforming healthcare through innovative technology. Discuss how Tennr's mission aligns with your professional values and how you're excited about contributing to a company that prioritizes improving patient and provider experiences.

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tennr enables healthcare practices of all sizes to optimize their back-office operations with enterprise quality automations.

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DATE POSTED
March 12, 2025

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