Virtual Medical Management Coordinator (REMOTE)
Company Description
The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.
Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty
Job Description
Our Law Firm The Ward Law Group is currently hiring VIRTUAL ASSISTANTS with customer service and sales background. We have openings in different departments of the firm (Training is provided- NO PRIOR LEGAL EXPERIENCE NEEDED).
As a Medical Management Coordinator you will perform an essential role in helping clients obtain treatments and maximum compensation they deserve to overcome the stressful situations they have undergone due to being a victim of an accident.
Schedule availability is required (40 hours per week - 2 days off - Based on schedule need you might have to work 1 day of the weekend with in the same 40 hours).
Medical Management Coordinator Virtual Assistant responsibilities will vary depending of the department you are hire for, some are but not limited to:
- Educate clients about possible treatment options after an accident.
- Answer client's questions regarding treatment options recommended by their doctors
- Following up with medical treatments and ensuring proper care.
- Scheduling doctor's appointment for clients
- Assist with scheduling surgeries and other procedure on behalf of clients
- Obtaining medical provider records and bills.
- Perform case reviews and confirming all adjuster's insurance information including coverage and limits.
- Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities
Salary: USD $1,100+ per month (compensated based on experience and skill set)
Qualifications
Virtual Assistant Job Qualifications and Required Skills:
- Must speak English and Spanish fluently
- Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
- USB noise cancelling headsets.
- Webcam for daily meetings and huddles.
- Internet speed must be 35Mbps Download and 15Mbps Upload.
- Commitment to work overtime on occasion..
- Have solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Must be a self-starter and multi-tasker.
- Ability to work independently.
Additional Information
To apply please send your updated Resume in English and two (2) minute video (in English) introducing yourself and your work experience.
Video instructions:
- To record the video you can use Loom or a regular video with your cellphone send us the google drive link with your video attached, please make sure the google drive link is set up as public).
- Tell us about yourself and previous work experience and skills learned.
- Tell us about your work from home set up (Details of your computer, internet speed and other details you would like to share).
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support and elevate client interactions as a bilingual Front Desk Representative at The Ward Law Group in Orlando.
A fast-growing B2B SaaS startup is hiring a hands-on Customer Success Manager to drive onboarding, renewals, and customer engagement in a hybrid role based in San Francisco.
Cooper University Health Care seeks an Authorization Specialist to manage insurance verifications and patient authorizations in a busy healthcare setting.
Labcorp is seeking a dedicated remote Customer Service Support Representative to assist patients with billing inquiries and ensure exemplary service within their Patient Billing department.
Lead and manage call center operations at Westgate Lakes Resort, delivering excellent guest service and team supervision.
Enthusiastic Entry-Level Cruise Coordinator wanted to help clients plan and book unforgettable cruise experiences remotely for a well-established travel company.
Greenville Nissan is looking for an experienced Service Advisor to deliver outstanding customer service and facilitate vehicle repair processes.
Serve as a proactive and upbeat Customer Service Representative supporting Florida Institute of Technology’s aviation training center by delivering excellent client service and operational support.
Anrok is searching for a proactive Onboarding Manager to expertly guide clients through platform adoption, ensuring smooth implementation and customer success in a dynamic hybrid work environment.
Zūm is hiring a Dispatcher/Customer Relations Representative to coordinate daily school transportation logistics and maintain effective communication with Seattle Public Schools.
Provide exceptional customer service and order problem resolution remotely as a Customer Service Representative II at Cardinal Health.
Drive impactful customer success and adoption as a Technical Success Manager at Qualtrics, supporting public sector clients with expert guidance and strategic program execution.
A fast-growing SaaS company in Oklahoma City is looking for a skilled Customer Support Team Lead to lead and coach their support team while actively managing a support queue.
Bogalusa Capitol Bridge Health Services offers a full-time, onsite Customer Service Representative Tier 2 role assisting Medicare customers with knowledgeable support and adherence to CMS guidelines.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
