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Data Protection Incident Responder - USDS - NY

ResponsibilitiesAbout TikTok U.S. Data SecurityTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.About the TeamUSDS Resiliency Operations Center is responsible for Incident Management, Crisis Management, Business Continuity, Disaster Recovery alignment, and proactive Readiness and Preparedness programming for US Operations for TikTok.The US Security and Privacy Operations - Data Protection Incident Responder will report to the USDS Resiliency Operations Center Lead. This position is responsible for managing incidents that are escalated from business units to investigate, coordinate cross-functional triage and mitigation activities, remediation coordination and tracking, reporting and communication, and escalate to the Enterprise Incident Response Lead if the incident reaches a crisis threshold.This position requires the ability to work well under pressure, act quickly, bring the right people to the table, and understand processes to analyze situations accurately.Responsibilities• Ensure incident response processes are executed to support incident remediation activities, communications, and connection to crisis management if necessary• Communicate incident response concepts and protocols in a digestible manner to non-technical audiences• Supports tracking/maintenance/advancement/execution of USDS Incident Response projects• Participate in incident response activities and escalation to crisis as needed• Know incident response plans and procedures, including identification, remediation, containment, and eradication procedures• Know Crisis Management Plans and procedures, thresholds, and execute activation procedures• Synthesize technical details of critical incidents to executive management and provide immediate containment and eradication recommendationsQualificationsMinimum Qualifications• Bachelors’ Degree or industry equivalent work experience in CyberSecurity, emergency management, or crisis management with a focus on security analytics and incident response• 3+ years experience in incident management operations, crisis management planning, and/or exercises• Experience with identifying and responding to threats and threat actors• Excellent communication (verbal and written)& collaboration skills, and ability to influence without authority• Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams• Demonstrated time management, problem-solving, effort prioritization, and interpersonal skillsPreferred Qualifications:• Experience in emergency operations, planning, and/or exercises, including program design and implementation• Strong project management skills and thought leadership• Coordinating high-profile, complex incident situations• Social media, entertainment, startup, and/or tech industryD&I StatementTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.Accommodation StatementTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6Data Security StatementThis role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.Job InformationThe base salary range for this position in the selected city is $118800 - $196000 annually.​Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​For Los Angeles County (unincorporated) Candidates:​Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​3. Exercising sound judgment.
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Average salary estimate

$157400 / YEARLY (est.)
min
max
$118800K
$196000K

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What You Should Know About Data Protection Incident Responder - USDS - NY, TikTok

Welcome to TikTok, where creativity thrives! We are on the lookout for a passionate Data Protection Incident Responder to join our U.S. Data Security (USDS) team in New York. In this dynamic role, you'll be at the forefront of protecting user data and managing incidents that affect our platform. Your ability to stay composed under pressure will be your superpower as you work with cross-functional teams to investigate and triage issues that may arise. Collaboration is key, and you'll need to communicate technical concepts effectively to non-technical stakeholders, ensuring everyone stays informed. At TikTok, our mission is to bring joy and inspiration through short-form videos, and as a Data Protection Incident Responder, you’ll play a crucial role in upholding this mission by safeguarding our users' data and ensuring a safe digital environment. You'll also dive into crisis management and business continuity efforts, leveraging your experience to provide immediate containment recommendations during critical incidents. With a focus on innovation and teamwork, we firmly believe that together, we can tackle any challenge and enhance the TikTok experience for millions of users. If you're ready to make a meaningful impact and join a company dedicated to creativity, we want to hear from you!

Frequently Asked Questions (FAQs) for Data Protection Incident Responder - USDS - NY Role at TikTok
What are the key responsibilities of a Data Protection Incident Responder at TikTok?

As a Data Protection Incident Responder at TikTok, your main responsibilities include managing incidents escalated from business units, coordinating cross-functional triage efforts, and overseeing remediation activities. You'll also play a vital role in communicating incident response protocols to non-technical audiences and preparing critical incident reports for executive management.

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What qualifications are essential for the Data Protection Incident Responder position at TikTok?

To succeed as a Data Protection Incident Responder at TikTok, you'll need a Bachelor's Degree in Cybersecurity, emergency management, or related fields, along with a minimum of 3 years of experience in incident management or crisis management planning. Strong communication skills and the ability to work collaboratively in high-pressure situations are also essential.

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How does TikTok's USDS team support data protection and incident management?

The USDS team at TikTok is dedicated to enhancing data protection by implementing robust incident response processes, conducting thorough investigations, and ensuring effective communication across teams. By synthesizing technical details and nurturing cross-departmental partnerships, USDS not only manages incidents but also prepares for potential crises proactively.

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What is the work culture like for a Data Protection Incident Responder at TikTok?

At TikTok, the work culture promotes creativity, inclusivity, and collaboration. As a Data Protection Incident Responder, you'll thrive in a supportive environment that values your insights and encourages innovation. We adhere to a hybrid work model that emphasizes teamwork while allowing the flexibility of remote work.

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What opportunities for career growth exist for a Data Protection Incident Responder at TikTok?

Working as a Data Protection Incident Responder at TikTok opens doors to various growth opportunities within the cybersecurity and crisis management fields. With continuous learning and exposure to diverse projects, you can advance your career and potentially take on leadership roles as you contribute to strengthening TikTok's data security framework.

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Common Interview Questions for Data Protection Incident Responder - USDS - NY
Can you describe a time when you managed a significant data breach?

When answering this question, highlight your incident management skills by discussing your approach to crisis planning, the steps you took for remediation, and how you communicated with stakeholders. Focus on the lessons learned and any preventive measures you implemented post-incident.

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How do you prioritize tasks during an incident response?

Explain your prioritization framework, such as assessing severity and impact on users or operations. Discuss your methods for quickly mobilizing resources and how you ensure effective communication within the team to manage urgent tasks.

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What are the key components of an incident response plan?

Discuss fundamental components, including identification, containment, eradication, recovery, and lessons learned. Emphasize the importance of having predefined procedures that can be executed efficiently during an incident.

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How do you communicate technical information to non-technical stakeholders?

Share your strategies for simplifying complex topics using analogies or clear visuals. Emphasize your ability to adjust your communication style based on the audience to ensure understanding and engagement.

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What tools or technologies do you use for threat detection and incident management?

Highlight your familiarity with specific tools and technologies, such as SIEM and IDS, and explain how you use them to monitor, analyze, and respond to threats effectively. Provide examples of how these tools have benefited past incident responses.

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Describe your experience with crisis management planning.

Focus on outlining your practical experience in crisis management, including any relevant exercises you’ve participated in or developed. Highlight the significance of these plans in ensuring organizational readiness during incidents.

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Have you ever faced conflict within your team during an incident response? How did you handle it?

Share a specific example of conflict, emphasizing your collaborative skills and ability to mediate. Discuss the importance of maintaining focus on the mission and how you achieved consensus despite differences.

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What do you consider to be the most significant threat to data security today?

Provide insights into prevailing threats, such as ransomware or insider threats, and explain why they are particularly harmful. Your perspective should reflect current threats while also indicating an awareness of trends in the cybersecurity landscape.

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How do you stay updated on cybersecurity trends and technologies?

Talk about your methods for continuous learning, including professional groups, online courses, or certifications. Emphasize the importance of staying ahead of the curve to effectively manage incidents.

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What role does collaboration play in your approach to incident response?

Illustrate the importance of collaboration by discussing your experiences working with cross-functional teams. Stress how collaborative efforts lead to better outcomes and more effective incident management.

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Our mission is to inspire creativity and bring joy.

226 jobs
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BADGES
Badge Flexible CultureBadge Future MakerBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 20, 2024

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