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Spanish Bilingual Queens, NY Emerging Markets Account Executive

*Spanish Bilingual PositionToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.An Emerging Markets Account Executive is responsible for supporting our new business acquisition efforts within emerging markets. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The AE will deliver a catered experience to our customers within emerging markets who may have otherwise run into language barriers, and will have goals based on the quality of the experiences they provide and how effectively they convert demand into new customers. The AE must be able to determine how restaurants can benefit from leveraging Toast’s end to end digital platform, demonstrate how the product works better together, and ultimately show how their restaurant will run better using Toast. Daily activities will consist of calls, emails, demonstrations of the Toast product, reviewing quotes and sending contracts in the emerging markets preferred language.About this roll* (Responsibilities)• Following up on marketing qualified leads in the market you support• Conducting discovery calls & product demonstrations in your customer’s preferred language• Creating and reviewing quotes and contracts in your customer’s preferred language• Ensure our onboarding team and customer are set up for success post sale• Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.Do you have the right ingredients*? (Requirements)• Must speak, read and write proficiently in Spanish and English• Prior Sales experience preferred• Ability to work in a fast-paced environment• An entrepreneurial and feedback driven mindsetSpecial Sauce* (Nonessential Skills/Nice to Haves)• Restaurant Operations Experience• Experience using Salesforce to keep track of Sales activitiesOur Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.• Bread puns encouraged but not requiredThe estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.Total Targeted Cash$119,000—$190,000 USDWe are ToastersDiversity, Equity, and Inclusion is Baked into our Recipe for Success.At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.Bready* to make a change? Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$154500 / YEARLY (est.)
min
max
$119000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Spanish Bilingual Queens, NY Emerging Markets Account Executive, Toast

At Toast, we are on a mission to empower restaurants, and we're looking for a passionate Spanish Bilingual Emerging Markets Account Executive based in Queens, NY to join our dynamic team. In this role, you’ll be at the forefront of our new business acquisition efforts within emerging markets. Your primary focus will be to transform inbound inquiries into loyal customers while breaking down language barriers for many of our clients. This means understanding how restaurants can thrive with Toast's end-to-end digital platform and showcasing the features that will enhance their operations. Your day-to-day will involve engaging with prospects through calls, emails, and product demonstrations, all while communicating in Spanish or English, depending on what your customers prefer. You’ll also be responsible for drafting quotes and contracts tailored to your client's needs, ensuring a seamless onboarding experience. With your unique ability to navigate the restaurant landscape and identify competitive advantages, you’ll contribute significantly to our goal of delivering outstanding customer experiences and driving new demand. If you thrive in a fast-paced, entrepreneurial environment and have a flair for sales and relationship-building, then this opportunity at Toast might be your ideal next step!

Frequently Asked Questions (FAQs) for Spanish Bilingual Queens, NY Emerging Markets Account Executive Role at Toast
What are the primary responsibilities of a Spanish Bilingual Emerging Markets Account Executive at Toast?

The primary responsibilities of a Spanish Bilingual Emerging Markets Account Executive at Toast include following up on marketing qualified leads, conducting product demonstrations and discovery calls in both Spanish and English, creating and reviewing quotes and contracts, and ensuring our onboarding team is set up for success post-sale. You'll work to convert inbound demand into new customers by delivering a catered experience to clients.

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What qualifications are necessary for the Spanish Bilingual Emerging Markets Account Executive position at Toast?

To qualify for the Spanish Bilingual Emerging Markets Account Executive position at Toast, it is essential to be proficient in both Spanish and English, both written and spoken. Prior sales experience is preferred, and having the ability to thrive in a fast-paced environment is crucial. A strong entrepreneurial mindset and a willingness to receive feedback will also set candidates up for success.

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How does the Spanish Bilingual Emerging Markets Account Executive at Toast play a role in customer experience?

The Spanish Bilingual Emerging Markets Account Executive plays a pivotal role in enhancing customer experience at Toast by providing personalized communication in the customers’ preferred language. This ensures that clients feel understood and valued, allowing for more effective consultations and a smoother onboarding process, ultimately leading to better retention and satisfaction.

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What sales tools might a Spanish Bilingual Emerging Markets Account Executive at Toast use?

A Spanish Bilingual Emerging Markets Account Executive at Toast may utilize Salesforce to keep track of sales activities and customer interactions. This tool helps in managing customer relationships effectively, tracking progress, and organizing information that serves to enhance the overall sales strategy and customer engagement.

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What does the compensation look like for a Spanish Bilingual Emerging Markets Account Executive at Toast?

The compensation for a Spanish Bilingual Emerging Markets Account Executive at Toast includes a base salary and commission, with a targeted cash compensation range of $119,000 to $190,000 USD. It also includes eligibility for equity and other benefits, creating an attractive and rewarding compensation structure.

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Common Interview Questions for Spanish Bilingual Queens, NY Emerging Markets Account Executive
How do you handle objections from potential clients as an Emerging Markets Account Executive?

When faced with objections from potential clients as an Emerging Markets Account Executive, I focus on actively listening to their concerns. I validate their feelings and then provide clear answers or reassurance, emphasizing how Toast’s solutions can specifically address their needs. It’s all about building trust and demonstrating value.

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Can you describe a successful sales strategy you implemented in a previous role?

In my previous role, I implemented a targeted outreach strategy by analyzing market data to identify high-potential leads. By personalizing my approach and leveraging product demonstrations that catered to the unique needs of each restaurant, I successfully increased conversion rates and developed long-lasting client relationships.

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What techniques would you use to conduct a product demonstration in Spanish?

To conduct a product demonstration in Spanish, I would ensure that I thoroughly understand the product's features and benefits in both languages. I would utilize clear, simple language, and incorporate visual aids or real-life examples relevant to the client’s restaurant context, ensuring all key functionalities are highlighted in an engaging way.

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How do you stay organized in a fast-paced sales environment?

In a fast-paced sales environment, I prioritize my tasks using a combination of digital tools such as calendars and CRM software. I create a daily and weekly agenda, segmenting leads according to their readiness to buy, ensuring I address the most critical tasks first while allowing flexibility for unexpected challenges.

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What strategies would you use to effectively follow up on leads?

I would adopt a multi-touch strategy for following up on leads, including personalized emails, phone calls, and social media outreach. Timing is key; I would schedule follow-ups based on the lead's previous engagement and ensure my messaging addresses their specific pain points and needs highlighted during prior conversations.

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Why do you want to work as an Emerging Markets Account Executive at Toast?

I’m excited about the opportunity to work with Toast because I truly believe in the power of technology to transform the restaurant industry. I appreciate Toast’s commitment to diversity and inclusion, and I want to leverage my bilingual skills to help empower underserved markets and contribute to their success.

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How do you evaluate the competitive landscape when selling to hotels and restaurants?

I evaluate the competitive landscape by conducting research on competitor offerings, pricing, and customer feedback. I analyze my prospects' operations and pain points to position Toast uniquely while highlighting how our solutions address specific gaps that competitors may not cover.

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Can you provide an example of how you’ve adapted to feedback in a sales setting?

In one of my previous positions, I received feedback on my initial sales presentations being too technical for some clients. I took this feedback to heart and adjusted my approach, focusing on storytelling and linking features to actual client benefits. As a result, I noticed an increase in engagement during presentations.

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What do you believe are the most essential qualities for a successful Account Executive?

I believe that the most essential qualities for a successful Account Executive include strong communication skills, resilience, adaptability, and a customer-centric mindset. Being able to understand customer needs and provide tailored solutions while maintaining a positive attitude during challenges is critical.

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How would you ensure customer satisfaction post-sale?

To ensure customer satisfaction post-sale, I would maintain open lines of communication, quickly address any issues or questions that arise, and collaborate closely with the onboarding team. I would also solicit feedback to continuously improve the process, ensuring the client feels supported and valued throughout their journey.

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December 3, 2024

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