Bilingual Customer Experience Specialist (Spanish & English speaker - Fully remote)
Skills
- Bilingual in Spanish and English
- Experience in Customer Service or Account Management
- Familiarity with CRM tools like Zendesk or Salesforce
- Strong communication skills
- Detail-oriented and team player
Responsibilities
- Serve as the main point of contact for users and partners
- Provide outstanding customer service via email, chat, and phone
- Handle inquiries on social media platforms
- Build and implement customer engagement processes
- Act as a brand ambassador in communications
Education
- High school diploma or equivalent
- Relevant work experience in customer service or related fields
Benefits
- Opportunity to drive social impact
- Open company culture with creative freedom
- Strong team culture with a focus on learning
- Inclusive benefits with flexible hours
- Personal and professional development opportunities
Average salary estimate
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