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Digital Campaign Coordinator

Digital Campaign Coordinator – Townsquare Ignite• This position requires you to work in our Shreveport office, and will involve supporting the Shreveport and Texarkana teams.*About Townsquare IgniteFounded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising platform, and an in-house demand and data management platform collecting valuable proprietary first-party data, and is the fastest growing revenue and profit driver of Townsquare Media.Our Competitive Advantage• First-Party Data Collection: As a large-scale digital content publisher, we collect valuable first-party data from our audience, minimizing reliance on third-party data sources.• Proprietary Advertising Technology: We offer a proprietary advertising technology platform, including an in-house demand-side buying platform (DSP).• Integration with Multiple Platforms: Our platform integrates with over 15 digital advertising buying platforms and provides access to all major advertising exchanges and mobile apps.• Massive Reach: We have access to over 250 billion impressions per day.• Targeted Solutions and Customer Service: We provide hyper-targeted advertising solutions and offer white glove customer service.• Multi-Platform Delivery: Our campaigns are delivered across desktop, mobile, apps, connected TV, email, paid search, and social media platforms, utilizing display, video, and native executions.• Creative Support: We have a full-service design and creative team to help clients craft the right message and develop powerful creative for their campaigns.The Digital Campaign Coordinator OpportunityDigital Campaign Manager acts as the technical hub that connects sales and our centralized buying team. This is a collaborative role that assists in client meetings, creating proposals, and partnering with internal teams to ensure a smooth campaign launch, and ongoing client support and campaign optimization. Success in this role comes in the form of accelerated sales and reduced campaign cancellations.ResponsibilitiesPre-Sale• Collaborate with sales teams to define campaign objectives, KPIs, and strategies.• Conduct research using tools like Dstillery, Ad Mall, and SEM Estimates.• Create or review proposals based on market (Texarkana or Shreveport).• Participate in client needs analyses (CNAs) and pitches.• Request or provide ad examples and brainstorm creative, targeting, and campaign strategies.• Respond to inquiries within 24 hours and provide actionable insights.Post-Sale• Book campaigns and coordinate creative approvals with Creative Services, AEs, and clients.• Gather and organize campaign details (targeting, geo, audience segments, etc.) for execution.• Liaise with Digital Campaign Managers to ensure accurate campaign setup and monitor campaign performance.• Review Tapclicks data for accuracy and address issues as needed.• Schedule and participate in client check-ins to review performance and provide insights.• Analyze campaign metrics and provide recommendations for optimization and upselling.• Ensure all deliverables are on schedule, placements are on pace, and campaigns are optimized.• Stay informed on product updates affecting proposals and campaigns.• Collaborate with Digital Campaign Managers to confirm orders and reconcile revenue.Qualifications• Manages time; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines• Exceptional Communicator. Experience taking the lead in interdepartmental projects.• Experience with digital ad messaging best practices (does not build the ads)• Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar• Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities• 1+ years experience in digital advertising• 4-year college degree or comparable work experience requiredBenefits• 3 weeks of PTO (+ 9 paid holidays)• Medical, Dental, and Vision Insurance• 401(k) Retirement Plan• Casual, high-energy work environment• Opportunity for upward mobility• Company provided laptop• Competitive salary + bonus programWhy You’ll Love Working At Townsquare IgniteWe are a team of driven individuals who push ourselves and those around us to develop personally and professionally. You can expect a dynamic and competitive work environment. To foster your success, you’ll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to develop themselves and others. We’ve had countless internal promotions, and our goal is to continue the rapid growth of our company. Whatever your professional goals, you’ll have the opportunity to make steps toward your target and take your career to new heights!TOWNSQUARE MEDIA BROADCASTING, LLC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Townsquare also maintains a drug and alcohol-free workplace. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.
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CEO of Townsquare Ignite
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Todd Lawley
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What You Should Know About Digital Campaign Coordinator, Townsquare Ignite

As a Digital Campaign Coordinator at Townsquare Ignite, you'll slip into a pivotal role where you connect the dots between our sales teams and our centralized buying crew. Position yourself in our lively Shreveport office while you support the Texarkana team, diving into the world of digital advertising and helping to shape campaigns that really resonate. Your days will be busy and rewarding, as you’ll participate in client meetings, collaborate on proposals, and ensure that every campaign kickoff is smooth sailing. The essence of your impact lies in accelerating sales and minimizing cancellations, ultimately contributing to our clients' successes. You'll get to conduct engaging research, create compelling proposals, and strategize with our sales teams to meet all kinds of campaign objectives. Once a campaign is live, you won't just sit back; your keen insights will keep performance monitored and optimized, analyzing metrics and championing recommendations. Your experience in digital ad messaging, exceptional communication skills, and great teamwork will help you thrive in this high-energy environment. You'll enjoy a casual atmosphere where creativity flows, regular collaboration happens, and campaign excellence is the goal. With a robust range of benefits, including three weeks of paid time off, a supportive culture, and a pathway for career growth, being a Digital Campaign Coordinator at Townsquare Ignite is not just a job—it’s a stepping stone to a dynamic career in digital marketing!

Frequently Asked Questions (FAQs) for Digital Campaign Coordinator Role at Townsquare Ignite
What are the main responsibilities of a Digital Campaign Coordinator at Townsquare Ignite?

As a Digital Campaign Coordinator at Townsquare Ignite, your primary responsibilities include collaborating with sales teams to design campaign objectives, creating and reviewing proposals, coordinating creative approvals, and monitoring campaign performance to ensure success. The role involves both pre-sale activities to define strategies and post-sale tasks to optimize campaign execution, making it central to our overall service offering.

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What qualifications do I need to apply for the Digital Campaign Coordinator position at Townsquare Ignite?

To apply for the Digital Campaign Coordinator position at Townsquare Ignite, you should have at least 1 year of experience in digital advertising and a four-year college degree or comparable work experience. Exceptional communication skills, attention to detail, and a strong grasp of digital ad messaging best practices are also essential for success in this role.

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How does the Digital Campaign Coordinator collaborate with other teams at Townsquare Ignite?

The Digital Campaign Coordinator collaborates closely with sales teams and Digital Campaign Managers to define campaign goals and strategies. You'll participate in client meetings and check-ins while working hand-in-hand with creative services and account executives to ensure campaign launches are seamless and well-coordinated throughout.

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What kind of training does Townsquare Ignite provide for new Digital Campaign Coordinators?

Townsquare Ignite offers a comprehensive training program designed to equip new Digital Campaign Coordinators with the skills and knowledge needed to thrive. You’ll be supported by a positive culture that emphasizes professional development and personal growth, allowing you to ramp up quickly and effectively in your role.

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What benefits can I expect as a Digital Campaign Coordinator at Townsquare Ignite?

As a Digital Campaign Coordinator at Townsquare Ignite, you’ll enjoy a range of benefits including three weeks of paid time off, medical, dental, and vision insurance, a 401(k) retirement plan, and a casual yet high-energy work environment. The company also provides a laptop, competitive salaries, and bonuses to help you feel valued and supported.

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Common Interview Questions for Digital Campaign Coordinator
Can you describe your experience with digital advertising and how it relates to the Digital Campaign Coordinator role?

In your response, share specific digital advertising campaigns you've worked on, focusing on your role in those projects. Mention tools used, strategies implemented, and results achieved to demonstrate your relevant experience and understanding of digital advertising dynamics.

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How do you prioritize tasks when managing multiple campaigns at once?

When tackling multiple campaigns, it's important to articulate your method for prioritizing tasks. Discuss tools or techniques you use for organization, how you assess urgency, and your strategies for ensuring deadlines are met without compromising quality, showcasing your attention to detail.

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What strategies do you use to optimize campaign performance?

Share your knowledge of key performance indicators (KPIs) relevant to digital campaigns and discuss how you analyze data to make informed recommendations for optimization. Detail any tools you have experience with, such as Tapclicks, and emphasize your ability to translate insights into actionable strategies.

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How do you handle challenging client interactions?

Describe your approach to managing client relationships, emphasizing active listening and clear, empathetic communication. Provide examples of past experiences where you've successfully navigated difficult situations, demonstrating your ability to maintain professionalism and foster positive outcomes.

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What role does teamwork play in your success as a Digital Campaign Coordinator?

Talk about your collaborative spirit and how working as part of a team enhances campaign outcomes. Give examples of past team interactions that contributed to successful projects, articulating your understanding of how different roles interact within the digital campaign framework.

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What tools and software are you familiar with that would benefit you in the Digital Campaign Coordinator role?

Be specific about digital tools and software you have experience using, such as SEM Estimates, Ad Mall, or proprietary platforms. Explain how your proficiency with these tools enables efficient campaign management and effective response to client needs.

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How do you keep up with trends and developments in digital advertising?

Discuss your commitment to staying informed about industry trends, mentioning resources like online courses, webinars, industry publications, or professional groups that you follow. Show your enthusiasm for ongoing learning and adapting to changes in digital marketing.

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Can you walk us through your process for creating a campaign proposal?

Outline the steps you take when creating a campaign proposal, including research, understanding client needs, defining objectives, and crafting measurable KPIs. Highlight your ability to tailor proposals to specific clients based on market needs, illustrating your strategic thinking.

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What do you think sets Townsquare Ignite apart from other companies in digital advertising?

Here, focus on the unique elements of Townsquare Ignite, such as its commitment to first-party data, proprietary technology, and exceptional customer service. Convey your understanding of how these elements contribute to better client outcomes and overall industry leadership.

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What is your experience with managing deadlines in a fast-paced environment?

Share your examples of working under tight deadlines and how you manage stress and project timelines effectively. Discuss your organizational skills and any methods you use to ensure timely delivery of campaign components without sacrificing quality.

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Townsquare Ignite is the fastest-growing division of Townsquare Media, the third-largest broadcasting company in the country. Townsquare Media owns over 318 radio stations in 67 small to mid-sized markets all across the US. Our Ignite team support...

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Full-time, on-site
DATE POSTED
December 2, 2024

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