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Strategy & Operations Analyst (Worker Operations)

Looking to have a genuine impact on a business rather than working in the background in an IB or big consulting firm?

Come help build something generational with alums from Yale, Harvard, UChicago, Penn, Uber, DoorDash, etc.

Take a look at the info below and if you think you have the grit and skills to work with the best, apply and we will reach out!

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

We are seeking an Analytical & Entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. You'll be a key member of our Market Operations team.

As a Strategy & Operations Analyst on our Business Team, you will work closely with our customers . You'll wear multiple hats to ensure the success of your market in terms of growth, marketplace health, and profitability and you'll be a cross-functional influential partner to the many teams that are critical to the successful execution of your plan, including Sales, Central Operations, Tech, Product, Marketing and more!

What You'll Do:

  • Lead Operational Excellence: Master Traba’s daily operations and drive excellence by optimizing processes that keep our marketplace running smoothly.

  • Innovate with Strategy: Identify inefficiencies, think strategically, and develop actionable plans to eliminate obstacles and boost productivity.

  • Elevate Client Engagement: Be the face of Traba for our business clients, delivering exceptional service and building strong, lasting relationships.

  • Product Adoption: Drive product adoption amongst our clients by becoming an expert on their needs and processes so you can offer mutually beneficial solutions to any challenges.

  • Be a Consultative Expert: Travel to clients, immerse yourself in their operations, and become a trusted advisor in areas like staffing, logistics, supply chain, and distribution.

  • Drive Projects to Success: Coordinate with Operations, Sales, Product, and Engineering teams to ensure seamless execution of cross-functional projects.

What You’ll Need:

  • Bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience.

  • A methodical, process-driven mentality that is focused on both accuracy and efficiency.

  • An eagerness to roll up your sleeves and get into the details of processes.

  • High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks.

  • Exceptional communication skills and an ability to thrive in fast-paced environments under pressure.

  • Excellent organization, time management, and prioritization skills.

Bonus Points:

  • Experience in a client-facing role, are familiar with SQL and no code tools like Retool, experience working with product/engineering teams.

Benefits:

  • 📈 Start-up equity

  • 💰 Competitive Salary

  • 🩺 100% Paid health, dental & vision coverage

  • 🍽️ Dinner Provided via Grubhub & stocked kitchen for NY employees

  • 🚍 Commuter benefit

  • 🎤 Team building events

  • 🏋🏽 Gympass Benefit

  • 🌴 Flexible PTO

  • ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details:

The compensation range for this position is set between $75,000 and $85,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

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CEO of Traba
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Mike Shebat
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Average salary estimate

$80000 / YEARLY (est.)
min
max
$75000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategy & Operations Analyst (Worker Operations), Traba

Are you ready to make a genuine impact in the world of staffing? Traba is seeking a Strategy & Operations Analyst (Worker Operations) in the vibrant heart of New York City. Forget working behind the scenes in a big consulting firm; this role offers you a chance to be right at the forefront of a revolutionary marketplace. At Traba, we're passionate about transforming the broken staffing industry by connecting light industrial businesses with reliable talent, ultimately enabling everyone to reach their full productivity potential. You’ll be a crucial player on our Market Operations team, collaborating closely with Sales, Tech, Product, and others to ensure our marketplace thrives. In this role, you'll lead operational excellence, identify inefficiencies, and engage directly with clients to build strong relationships while driving product adoption. This isn't just a job; it's an opportunity to innovate and be part of a team that’s committed to making a difference. If you possess a methodical mindset, an eagerness to dive deep into processes, and a knack for communication, we want to hear from you. Embrace the challenge, thrive in a fast-paced environment, and help us build something generational with some of the best minds in the industry. Your journey with Traba starts here – are you ready to take that leap?

Frequently Asked Questions (FAQs) for Strategy & Operations Analyst (Worker Operations) Role at Traba
What does a Strategy & Operations Analyst do at Traba?

As a Strategy & Operations Analyst at Traba, you will be responsible for driving the operational excellence of our marketplace. This includes optimizing daily operations, identifying inefficiencies, and providing actionable strategies to enhance productivity. Your role is also client-facing, so you’ll engage with business clients to foster relationships and drive product adoption.

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What qualifications are needed for the Strategy & Operations Analyst position at Traba?

Traba seeks candidates with a bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience. A methodical, process-driven mentality along with strong communication skills is essential for the Strategy & Operations Analyst role to effectively collaborate with cross-functional teams and clients.

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What kind of work can I expect in the Strategy & Operations Analyst role at Traba?

In the Strategy & Operations Analyst role at Traba, expect to wear multiple hats. You'll oversee operational processes, engage with clients, develop strategies for improvement, and collaborate with various internal teams. This position enables you to have a real impact on Traba’s mission of empowering workers and businesses alike.

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What benefits does Traba offer for the Strategy & Operations Analyst position?

Traba offers a competitive salary for the Strategy & Operations Analyst role, along with 100% paid health, dental, and vision coverage. Additional benefits include start-up equity, flexible PTO, commuter benefits, team-building events, and access to wellness programs, making your experience at Traba enriching and fulfilling.

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Is prior experience in staffing necessary for the Strategy & Operations Analyst role at Traba?

While prior experience in staffing is beneficial, it is not strictly necessary for the Strategy & Operations Analyst position at Traba. We value candidates with a passion for operational excellence and the ability to learn quickly. If you possess the right mindset and skills, you can excel in this role.

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How does the Strategy & Operations Analyst at Traba contribute to client success?

The Strategy & Operations Analyst at Traba plays a vital role in client success by serving as a consultative expert. You will travel to client sites, understand their operations, and suggest effective solutions that foster product adoption, ensuring that both their staffing needs and operational workflows are met.

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What is the salary range for the Strategy & Operations Analyst position at Traba?

The compensation range for the Strategy & Operations Analyst position at Traba is between $75,000 and $85,000. This range reflects the competitive market analysis Traba has conducted and offers flexibility for exceptionally qualified candidates.

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Common Interview Questions for Strategy & Operations Analyst (Worker Operations)
How do you approach process optimization as a Strategy & Operations Analyst?

When optimizing processes, I start by deeply analyzing the current workflow to identify bottlenecks or inefficiencies. I engage with stakeholders to gather insights on their experiences and needs before proposing targeted solutions that enhance productivity while ensuring that all changes align with business goals.

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Can you describe a time you built strong relationships with clients in a previous role?

Building strong client relationships involves understanding their needs and maintaining open communication. For example, in my last role, I initiated regular check-ins with clients to gather feedback and address concerns promptly, which strengthened trust and led to increased client retention.

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What tools or methodologies do you use for performance analysis?

In performance analysis, I rely on data-driven methodologies like data visualization tools and dashboards that quickly highlight trends. Additionally, utilizing SQL for database management allows me to extract actionable insights, which aids in making informed decisions.

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How do you handle tight deadlines and pressure in a fast-paced environment?

In high-pressure situations, I prioritize tasks based on their strategic impact and deadlines. I maintain a level-headed approach, breaking down larger tasks into manageable segments, and I ensure constant communication with my team to stay aligned and tackle challenges proactively.

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What strategies do you implement to engage clients and drive product adoption?

To engage clients effectively, I focus on understanding their specific operations and pain points. By becoming an expert on their needs, I can tailor my approach, offering solutions that not only align our product with their goals but also demonstrate clear value, thereby fostering adoption.

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Describe an example of a project that required cross-functional teamwork.

In a former role, I led a project that integrated marketing efforts with product improvements. By coordinating across marketing, sales, and engineering teams, we identified customer pain points and implemented solutions that improved the user experience and ultimately increased user satisfaction.

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How do you stay informed about industry trends and advancements in the staffing sector?

I stay informed about industry trends by subscribing to key publications, participating in relevant webinars, and joining professional groups. Networking with industry peers also provides insight into emerging trends that can influence my work and our strategic direction.

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What does operational excellence mean to you?

Operational excellence is about consistently delivering high-quality results while minimizing waste and maximizing efficiency. It involves a commitment to continuous improvement and leveraging data-driven insights to foster an agile and adaptable operational culture.

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How do you ensure high-quality service delivery to clients?

Ensuring high-quality service delivery begins with understanding client expectations and setting clear communication channels. Regular feedback loops and a commitment to following through on promises are critical to maintaining excellence in service.

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What are your long-term career goals as a Strategy & Operations Analyst?

My long-term career goals include advancing within the operational strategy space, potentially leading cross-functional teams that drive significant business impact. I aim to deepen my expertise in data analysis and client engagement to contribute meaningfully to a company’s growth and success.

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