Key Account Manager

A Key Account Manager at SEGULA Technologies is responsible for supporting existing clients and acquiring new customers across Europe. This includes developing strategic sales plans, distributing a full range of products from raw materials to specialty chemicals, and building long-term relationships with clients. Additionally, the role involves analyzing market trends, collaborating with internal teams for optimal customer service, and representing the company at trade fairs.

To apply for the Key Account Manager position at SEGULA Technologies, you need a degree in Chemistry, Chemical Engineering, Business Administration, or a similar field. Candidates should have at least 5 years of experience in the chemical industry, proven success in sales, and a strong affinity for technical and chemical products. Fluency in French and English is essential, while knowledge of German is considered a plus.

SEGULA Technologies is committed to the professional development of its employees, including Key Account Managers. The company offers various training opportunities and resources to help you enhance your skills and advance your career. Additionally, being part of a dynamic and international team allows you to learn from colleagues and gain valuable insights into industry trends.

The work environment for a Key Account Manager at SEGULA Technologies is dynamic, positive, and collegial. You will collaborate with dedicated colleagues in an international setting, ensuring that you receive support and encouragement in your role. The company also offers flexible working options, including the ability to work from home, allowing you to maintain a balanced work-life dynamic.

As a Key Account Manager at SEGULA Technologies, you can expect to receive an attractive compensation package, which includes a company car with a fuel card for personal use. Additional benefits include a flexible working model, a collaborative workplace, and opportunities for training and professional development to help you thrive in your role.

In answering this question, highlight the importance of personalized communication and regular follow-ups. Discuss techniques such as understanding the client's needs, providing tailored solutions, and maintaining transparency. Emphasize how building rapport can lead to trust and long-term partnerships.

When responding, share specific experiences that showcase your achievements in sales. Discuss key sales targets you met or exceeded, the client relationships you developed, and any strategies you employed to navigate challenges unique to the chemical industry.

Discuss your approach to market analysis by mentioning tools and methodologies you use to research and monitor trends. Highlight your ability to synthesize this information into actionable insights that can guide your sales strategies.

Focus on understanding the client's business thoroughly, identifying their pain points, and offering customized solutions. Mention the importance of regular communication and understanding market changes to proactively address the client's evolving needs.

Describe your conflict resolution skills. Emphasize the importance of listening, empathy, and maintaining a calm demeanor. Offer a specific example of a challenging situation you've resolved successfully.

Communication is crucial in sales. Discuss how effective communication fosters trust and clarity, helping clients feel valued. Mention techniques like active listening and tailoring your message to meet the client's understanding and needs.

List the sales tools and CRM systems you have experience with. Share how you have utilized these tools effectively to streamline sales processes, maintain client relationships, and track performance metrics.

Discuss your process for setting realistic yet ambitious sales targets. Touch upon how you break down these goals into actionable steps and monitor your progress to adapt your strategy when needed.

Explain your method for prioritizing tasks, which could include assessing client needs, urgency, and potential impact on sales goals. Highlight the importance of organization and time management in maintaining client relationships.

Share your enthusiasm for SEGULA Technologies and what specifically drew you to this role. Discuss your interest in the chemical industry, passion for client relationships, and how you see the company's innovative projects aligning with your career goals.