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Growth Product Manager

About Translucent

Translucent is revolutionising the accounting landscape by addressing the financial challenges faced by 5-7% of companies globally. Founded by seasoned entrepreneurs who previously sold a successful multi-million dollar company and have extensive experience with leading global firms, Translucent brings unparalleled expertise to the table. Recognised as the Xero App of the Year in 2022 and 2023, we are headquartered in London, UK. Our diverse team operates remotely across various locations, adhering to the London timezone. We gather twice a year for onsite meetings and host multiple in-person events to foster collaboration and innovation.

About the Role

Translucent is a company of people with a relentless curiosity. We are building a community of people who solve real problems for customers and tackle challenges head-on. Our Growth Product Manager will be pivotal in shaping solutions that drive impactful growth.

Our ideal candidate thrives at the intersection of strategy, data, and execution. They have either founded their own business or driven measurable growth in a startup environment. You should have a deep understanding of product-led growth strategies and enjoy owning initiatives from ideation to execution and scaling.

We are looking for someone who would initially join and support us as a 3-month contractor.

What You’ll Do

  • Own the self-service and sales-led user journeys by improving their experience, shortening their time to value, and consistently increasing customer throughput and conversion.
  • Lead cross-discipline partners in defining more effective and efficient Translucent strategies, processes, and vision.
  • Be data-informed and intrinsically customer-driven to improve all aspects of our product constantly.
  • Utilize or build best-in-class tools for customer acquisition and retention. Be the growth engine of the entire business.
  • Curious and passionate about innovating growth and customer acquisition strategies.
  • Analytical mindset and deep understanding of customer acquisition techniques.
  • Experience championing cross-functional teams on self-serve or sales-led user journeys.
  • Experience gathering, treating, and analyzing qualitative and quantitative data to identify user actions and engagement rates and optimize onboarding flows.
  • Experience leading self-serve launches and communication.
  • Clear communication (in English) and ability to work well with others in a distributed team.
  • Salary: Up to £90k p.a. + option package.
  • Holidays: 23 days p.a. + local public holidays + days between Christmas & New Year and Public Holidays).
  • Location: Remote or in-office, working in UK/PT timezone +/- 2 hours.
  • Contract type: Contractor/Freelancer agreement.
What You Should Know About Growth Product Manager, Translucent

At Translucent, we're on an exciting mission to transform the accounting landscape, and we want you to join us as our Growth Product Manager! Our unique team, comprised of diverse talents who work remotely in alignment with the London timezone, is at the forefront of delivering solutions that alleviate the financial challenges faced by a significant percentage of businesses worldwide. As a Growth Product Manager, you'll play a crucial role in designing and refining the user experiences that drive both self-service and sales-led journeys, enhancing customer satisfaction while optimizing conversion rates. You’ll be working closely with cross-functional partners, leveraging your analytical skill set to inform our strategies and processes effectively. If you have hands-on experience in product-led growth strategies and love diving headfirst into innovative customer acquisition approaches, this is the perfect fit for you. We're looking for someone with a startup mentality who thrives in a fast-paced environment, motivated by the chance to have a significant impact. Initially, this role starts as a 3-month contract, with a competitive salary of up to £90k p.a. plus an exciting option package. With generous holidays and the flexibility to work remotely or in-office within the UK/PT timezone, this position offers an excellent work-life balance. Join Translucent and be a part of a community that values curiosity and collaboration in solving real problems - we can't wait to see what you'll bring to our team!

Frequently Asked Questions (FAQs) for Growth Product Manager Role at Translucent
What are the primary responsibilities of a Growth Product Manager at Translucent?

As a Growth Product Manager at Translucent, you'll own and enhance both self-service and sales-led user journeys. Your focus will be on improving customer experience and conversion rates. Additionally, you'll lead cross-discipline efforts to define effective strategies, utilizing both qualitative and quantitative data to inform your decisions.

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What qualifications are necessary for the Growth Product Manager role at Translucent?

To be a successful Growth Product Manager at Translucent, you should have experience in product-led growth strategies, analytical skills to optimize customer acquisition techniques, and a knack for championing cross-functional teams. Having prior experience in a startup environment or founding your own business is also highly desirable.

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Is the Growth Product Manager position at Translucent remote?

Yes, the Growth Product Manager position at Translucent is remote-friendly, allowing you to work from any location that aligns within the UK/PT timezone. We value flexibility and maintain team cohesion through regular meetings and in-person events twice a year.

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What type of contract is offered for the Growth Product Manager role at Translucent?

The Growth Product Manager role at Translucent initially starts as a 3-month contractor or freelancer agreement. This allows both you and the company to gauge compatibility before exploring long-term opportunities.

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What is the salary range and benefits for the Growth Product Manager role at Translucent?

The salary for the Growth Product Manager at Translucent can go up to £90k per annum, in addition to an attractive option package. You'll also enjoy 23 days of holiday annually, local public holidays, and additional days off between Christmas and New Year.

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Common Interview Questions for Growth Product Manager
Can you describe a successful growth strategy you implemented in your previous role?

In answering this question, focus on a specific strategy you developed and executed. Outline the steps you took, the data you analyzed, and the measurable results achieved. Highlight your role in leading cross-functional teams and how your approach aligned with customer needs.

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How do you prioritize features in the product development process?

Discuss your framework for prioritization, such as user feedback, potential impact, and resource availability. Cite specific tools or methods you’ve used, emphasizing how you ensure that team goals align with overall business objectives.

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What metrics do you consider critical for evaluating the success of product-led growth?

Mention key performance indicators such as conversion rates, customer acquisition cost, lifetime value of customers, and engagement metrics. Explain how you utilize these metrics to guide strategy adjustments and optimize the user journey.

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How do you gather and analyze user feedback to improve product experiences?

Detail your methods for collecting user feedback, such as surveys or usability tests. Discuss your process for analyzing qualitative and quantitative data to inform product decisions and highlight any tools you favor for these tasks.

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How would you go about improving customer onboarding processes?

Share best practices you’ve implemented in previous roles to enhance onboarding experiences. Discuss specific strategies like simplifying the user interface or providing integrated support, focusing on clear communication and customer-driven processes.

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Describe a challenge you faced in a growth role and how you overcame it.

When answering this question, narrate a specific challenge, your thought process, and steps you took to address the issue. Highlight your analytical mindset and collaborative approach in rallying teams to find a solution.

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What tools have you used for customer acquisition and retention?

List various tools you've employed for customer acquisition and retention, like CRM systems, email marketing platforms, or analytics tools. Share your criteria for selecting these tools and how they enhanced your efforts toward growth.

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How do you ensure clear communication within a distributed team?

Discuss your strategies for maintaining effective communication, such as regular check-ins, using collaborative tools, and promoting an open feedback culture. Highlight specific experiences where these practices resulted in successful project outcomes.

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What motivates you to work in a growth-focused role like the one at Translucent?

Share your passion for driving growth and solving problems through innovative solutions. Discuss how the mission of Translucent aligns with your values, and give examples of how you’ve previously thrived in similar fast-paced environments.

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How do you stay updated on product and growth trends?

Explain your approach to professional development, mentioning resources such as industry blogs, webinars, conferences, or networking groups. Emphasize your commitment to continuous learning to stay relevant and effective in the growth product management field.

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DATE POSTED
December 8, 2024

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