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Trove Brands is hiring: Social Media Manager in Plano image - Rise Careers
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Trove Brands is hiring: Social Media Manager in Plano

Job DescriptionYour Role at Raising Cane’s:The Social Media Manager will assist the Social Media Senior Manager and Social Media and Influencer team in executing the brand’s strategies across all social media platforms. This role oversees the development of the brand and owner content calendar, including daily updates. They are responsible for owning and posting content across all platforms, regularly reporting on analytics, contributing to content creation, managing daily community interactions, and monitoring trending conversations and brand mentions. Additionally, this role will collaborate with the Creative Services, Customer Relations, Public Relations, Media & Sponsorships, and Brand Marketing teams to support and execute social media marketing campaigns. Availability for late-night and weekend support is required.Your Impact And Responsibilities• Manages the daily postings on all social platforms and channels, including BeReal, Facebook, Instagram (Threads), TikTok, Twitter (X), and YouTube• Oversees the creation of the content calendar for the brand and owner channels and owns the posting of all brand social content• Assists with copywriting for the brand social content, including tweets, threads, social captions, and responses• Manages all aspects of community engagement, including monitoring sentiment across posts and engaging with customers across social platforms• Prepares social media reports on a weekly, monthly, and quarterly basis and provides strategic analysis• Identifies and tracks ongoing trends and escalates any potential issues on social media• Identifies user-generated content (UGC) and seeks customer permission to use their images on the brand’s social platforms• Identifies customers for surprise and delight initiatives and manages communication with giveaway winners• Collaborates with the creative team on content capture and creation opportunities, including trending videos, food videos, and other relevant creative needs for social media• Assists the Social Media Senior Manager with requests from local teams, including posts, boosts, and event pages• Routinely updates the brand’s KOMI page and links in social media biosQualificationsQualificationsRequirements For Success• 3+ years of agency or client-side social media management experience• Bachelor’s degree in marketing, advertising, or related field required• Strong curiosity and passion for social media, with proven proficiency in managing platforms such as BeReal, Facebook, Instagram, TikTok, Twitter (X), and YouTube• Familiarity with social media scheduling, analytics, and reporting tools• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing• Self-driven, flexible, collaborative, with the ability to work quickly• Strong written, verbal, and interpersonal communication skills• Able to work effectively and efficiently both independently and collaboratively• Microsoft proficient: Excel, PowerPoint, and Word• Flexibility working weekends, holidays, early mornings, and evenings• Ability to travel up to 25% of time is requiredAdditional InformationAll your information will be kept confidential according to EEO guidelines.Terms of UsePrivacy PolicyCandidate Privacy Notice
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What You Should Know About Trove Brands is hiring: Social Media Manager in Plano, Trove Brands

Trove Brands is excited to welcome a dynamic Social Media Manager to our team in Plano, TX! In this role, you'll work closely with the Social Media Senior Manager to shape and execute our brand’s social media strategies across platforms like BeReal, Facebook, Instagram, TikTok, Twitter, and YouTube. Every day is an adventure as you manage our content calendar, posting updates that resonate with our audience and spark engagement. You'll dive deep into analytics, reporting on performance regularly, and take charge of community interactions—ensuring our fans feel valued and heard. Collaboration is key here! You’ll partner with our Creative Services, Public Relations, and Brand Marketing teams to roll out exciting social media campaigns that connect with our community. If you’re passionate about social media, have a knack for creativity, and enjoy analyzing trends to keep our brand at the forefront, this role is perfect for you. Join us and make your mark at Trove Brands, where every post can bring a smile or a spark of joy to someone’s day!

Frequently Asked Questions (FAQs) for Trove Brands is hiring: Social Media Manager in Plano Role at Trove Brands
What are the responsibilities of the Social Media Manager at Trove Brands?

The Social Media Manager at Trove Brands will manage daily platform postings, oversee the content calendar, and engage with the community across various social media channels. Responsibilities also include analytics reporting, managing user-generated content, and assisting with social media marketing campaigns in collaboration with different teams.

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What qualifications do I need to be a Social Media Manager at Trove Brands?

To be a successful Social Media Manager at Trove Brands, you should have at least 3 years of experience in social media management, a Bachelor’s degree in marketing or a related field, and familiarity with various social media platforms and analytics tools. Strong communication skills, creativity, and the ability to adapt quickly are also essential.

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Is there flexibility in working hours for the Social Media Manager position at Trove Brands?

Yes, as a Social Media Manager at Trove Brands, you should be flexible with your working hours as the role requires availability for late-night, weekend support, and occasional travel. This flexibility ensures we can engage with our community effectively.

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What skills are essential for the Social Media Manager at Trove Brands?

Essential skills include strong written and verbal communication, creativity in content creation, proficiency with social media tools and analytics, organization for managing multiple priorities, and the ability to work independently as well as collaboratively within a team.

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How does the Social Media Manager at Trove Brands contribute to the brand's marketing efforts?

The Social Media Manager plays a pivotal role in Trove Brands' marketing efforts by crafting engaging content, monitoring community interactions, analyzing insights for future strategies, and collaborating with other teams to ensure cohesive brand messaging across all channels.

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Common Interview Questions for Trove Brands is hiring: Social Media Manager in Plano
How would you create a content calendar for Trove Brands?

To create an effective content calendar, I would first identify key dates and events relevant to Trove Brands and our audience. Then, I would outline themes, brainstorm content ideas, and determine optimal posting times for each platform. Regular updates and flexibility would be important to adapt to trends.

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What strategies would you use for increasing engagement on social media?

To increase engagement, I would implement strategies like posting user-generated content, hosting giveaways, utilizing interactive polls, responding promptly to comments, and collaborating with local influencers to reach target audiences more effectively.

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Can you provide an example of how you've handled negative comments on social media?

Certainly! I approach negative comments by first assessing the situation. If the concern is valid, I’d respond promptly, acknowledge the issue, and offer a solution. If it’s unfounded, I’d respond with professionalism and redirect the conversation positively.

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How do you stay updated with social media trends?

I stay updated with social media trends by following industry leaders, attending webinars, reading relevant blogs, and analyzing competitors’ strategies. Active participation in online communities also provides insights into emerging topics and best practices.

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What do you think is the most important metric for social media success?

While engagement rates are crucial, I believe that tracking conversions—how social media activities drive traffic and sales—is the most important metric. It reflects the overall impact of our strategies on business goals.

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Describe your experience with analytics tools for social media.

I have extensive experience using analytics tools like Google Analytics, Hootsuite, and Sprout Social. I use these tools to measure engagement, track campaign performance, and inform content strategy based on data-driven insights.

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How do you prioritize content for multiple platforms?

I prioritize content by analyzing each platform's audience and engagement metrics, then tailoring the content to fit the unique characteristics of each platform. Building a content strategy around timely themes and events also helps ensure consistency across channels.

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What do you consider when designing a social media campaign?

When designing a social media campaign, I consider the target audience, campaign objectives, unique value propositions, and the best platforms to reach them. Creative elements and timing are also key factors in capturing attention and engagement.

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How would you identify and utilize user-generated content?

I would actively monitor brand mentions and hashtags to find user-generated content. To utilize it, I would reach out for permission and create a campaign that highlights customer stories, showcasing our community while fostering a sense of belonging.

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What types of content have you found most effective for social media?

I’ve found that videos, especially short-form content like reels and TikToks, are incredibly effective in driving engagement. Additionally, behind-the-scenes content and interactive posts, like Q&As or polls, resonate well with audiences and encourage interaction.

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We are no ordinary company. We believe in innovation, quality, and excellence. We challenge the status quo. We deliver solutions. Driven by passion, and customer focus, we design and manufacture high-quality products that simplify and improve ever...

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Full-time, on-site
DATE POSTED
December 18, 2024

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