Job details

Applications Administrator (Slack AND/OR Zoom) - Mobility (ID: 2341)

Truelogic is a leading provider of nearshore staff augmentation services, located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.

Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!

What are you going to do?

You will have the opportunity to work in a forward-thinking and growth-oriented environment, this client ignites opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

Occupy a unique position in the market, they are seeking a highly skilled and motivated Application Administrator for its Slack platform. The successful candidate will be responsible for managing, configuring, and ensuring the smooth operation of its Slack workspaces to enhance communication and collaboration within our organization. This role involves a blend of technical expertise, communication skills, and project management to support our team's productivity and engagement through Slack.

The Enterprise Applications organization is a passionate team of system engineers working diligently to unleash the potential of other employees by providing them with the best selection of software. We manage nearly 100 applications used across the entire company, including Slack, Zoom, Google Workspace, Jira, Adobe, Lucidchart, Figma, and Smartsheet. You’ll be joining a growing team of application developers, architects, and product managers of all levels of experience.

Oversee the setup and ongoing configuration of Slack workspaces, including channels, user permissions, integrations, and security settings to optimize workflow and collaboration.
Manage and integrate third-party apps and services with Slack to enhance its functionality, ensuring seamless operation and compliance with security policies.
Lead the implementation of new features, updates, and changes within the Slack platform, including testing, deployment, and user communication.
Act as the primary point of contact for any high-level escalations related to Slack operations, swiftly addressing and resolving issues that impact the platform's performance or user experience. Coordinate with IT and security teams as necessary to implement solutions.
Enforce security policies and practices within Slack to protect sensitive information and ensure compliance with data protection regulations.
Work closely with IT, security, and various departmental teams to ensure Slack meets the evolving needs of the organization and aligns with overall IT strategy.
Monitor the Slack environment for performance, usage trends, and compliance with organizational policies. Prepare and present reports on metrics, user feedback, and improvement opportunities.
Vendor management.

What will help you succeed?

Proven experience as an Application Administrator, System Administrator, or similar role, with specific experience managing Slack AND/OR Zoom or similar collaboration platforms.
Strong understanding of Slack AND/OR Zoom's architecture, features, and best practices.
Experience with API integrations and managing third-party applications within a corporate environment.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Applications Administrator (Slack AND/OR Zoom) - Mobility (ID: 2341), Truelogic

At Truelogic, we're redefining the way teams communicate and collaborate, and we're on the lookout for an enthusiastic Applications Administrator for Slack AND/OR Zoom. Located in vibrant New York, Truelogic is a prominent player in nearshore staff augmentation, harnessing the power of over 500 tech talents to catalyze digital transformation across various industries. You’ll have the enviable opportunity to seamlessly manage our Slack workspaces, enhancing user experience and operational efficiency. Picture yourself configuring channels, user permissions, and ensuring compliance with security protocols while working within a dynamic team of developers and product managers. This role isn't just about technical expertise—it's about being a communication champion, driving engagement and productivity across the board. Your day-to-day will involve implementing new features and integrations, overseeing performance monitoring, and managing vendor relationships. Plus, you’ll have a hand in ensuring our digital workspace is as secure as it is intuitive. If you're a problem-solver with a knack for collaboration tools and a passion for innovation, this role at Truelogic might just be a perfect fit for you. Join us in bringing exciting changes to the table and watch your impact magnify across the organization!

Frequently Asked Questions (FAQs) for Applications Administrator (Slack AND/OR Zoom) - Mobility (ID: 2341) Role at Truelogic

What are the main responsibilities of an Applications Administrator at Truelogic?

As an Applications Administrator at Truelogic, your key responsibilities will include overseeing the setup and configuration of Slack workspaces, managing third-party integrations, and leading the implementation of updates and new features. You'll also act as the primary contact for high-level escalations regarding Slack operations, ensuring the platform runs smoothly and efficiently.