Talent Acquisition Executive

TrustedHousesitters is a global pet care travel exchange; a double sided digital marketplace of owners and sitters that’s growing rapidly through our unique combination of product, proposition, marketing and community building.

At our marketplace we facilitate the perfect match between pet owners who want to leave their pets in safe hands and pet sitters looking to enjoy the companionship of pets whilst they travel. We enjoy exceptional customer retention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate.

We're fully in scale-up mode and have grown to be the only global platform of its kind. In the last few years, we’ve consistently achieved high year-on-year growth. Thanks to strong tailwinds in the pet and travel industry in the post-Covid world, 2022 has been our strongest year so far. The USA has become our biggest market, followed by the UK and Australia.

We've just recently been named as one of the Escape the City's top organisations to work for 2023!

Our team has a collaborative and supportive culture. We’re passionate about pets, people and travel; continuously searching for the win, win, win that makes everyone’s lives easier, travel kinder on the pet and enables a more sustainable travel footprint.

We've recently made the transition to a remote-first business, however we've retained a HQ in central Brighton which is available for collaborative working and in-person meet-ups.

About the role

TrustedHousesitters are looking for a Talent Acquisition Executive to provide support in our recruitment and onboarding processes.

The key responsibilities will include screening candidates, scheduling calls and interviews, maintaining our ATS, sourcing and responding to candidates and general administrative duties. This role is part of the People & Talent Team and reports to the Talent Acquisition Manager.

We are looking for a driven, positive individual who cares about providing a great interview process to people. The position plays an important role in ensuring the hiring process runs smoothly and efficiently, with a focus on coordinating recruitment activities. Collaboration with the wider people team, Engineering, Data, CRM, Marketing, and Membership Support will be essential.

• Collaborating closely with the Talent Manager to improve and maintain hiring processes

• Sourcing for either; Product, Engineering, Marketing, Customer Support & Data roles

• Undertake administrative duties (e.g. answering emails and drafting offer letters, gathering metrics for Exec presentations)

• Prepare and post job ads Sourcing candidates and maintaining candidate pool Assist with resume screening, gathering feedback and initial phone screens

• Schedule interviews, providing diary management for all hiring teams and candidates

• Ensuring the candidate database & ATS are maintained Manage ATS automations and reporting Respond to recruitment queries and speculative applications (ATS, email, LinkedIn etc)

• Write and distribute offer letters & contracts in collaboration with Operations Liaise with wider People Team to assist with new hire onboarding

• 3 years+ Proven experience as Talent Acquisition Assistant/Executive/Sourcer or other role providing hiring support

• Knowledge of sourcing on LinkedIn recruiter

• Experienced in writing strong boolean search strings

• Strong organisational and time management skills

• Comfortable speaking to Senior/Exec level individuals

• Helping in presenting weekly and monthly recruitment metrics from ATS to the wider team and when requested Ad hoc

• Great attention to detail

• Familiarity with hiring practices and stages (screening, interview, assessment, onboarding)

• Ability to work independently and as part of a team

• Thrives in a fast paced, frequently changing environment

• Excellent communication skills (both written & verbal) - you must be comfortable speaking to candidates at all seniority levels via email, over video calls and over the phone

• Experience with diary management & scheduling complex diaries

• Experience using recruiting software (ATS)

• Experience using HRIS 

• Experience using Lever ATS
• Familiar with Zelt HRIS

Benefits

In addition to a competitive salary and bonus, we offer a range of benefits, including:

Fully remote work

Discretionary 10% annual bonus scheme

Generous equity options

25 days holiday annually plus bank holidays and Christmas to New Year closure

Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters

Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you

X5 premium memberships for your friends and family each year

Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs

£200 annually towards home office equipment

Access to Spaces (co-working) Locations across the globe

Monthly working from home stipend

Macbook

Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home.

We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year

We can cover costs of personal development resources, and have a regular time set aside for personal development

Bupa Health Insurance and Dental Insurance plan

SimplyHealth Healthcare Cash plan

Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve

Weekly virtual yoga sessions

Brighton Bikeshare

Recruitment Referral Bonus

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.