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Head of Sales Engineering

At Trustmi, we're on a mission to eliminate socially engineered fraud by empowering organizations with our Behavioral AI Security solutions. Our platform detects and prevents social engineering attacks like Business Email Compromise (BEC) and Vendor Email Compromise (VEC), delivering unmatched fraud prevention, error reduction, and enhanced operational efficiency. By stopping fraudulent payments before funds are transferred, we help businesses safeguard their revenue and build trust in every transaction. 

About this Role

As the Head of Sales Engineering at Trustmi, you’ll play a critical role in accelerating growth by leading the technical sales strategy that showcases the unique power of our cybersecurity platform. Trustmi is on a mission to eliminate socially engineered fraud across the entire business payment process—email, apps, and ERP—using behavioral AI and real-time validation.

You’ll own the pre-sales technical vision, guide enterprise customers through complex buying journeys, and work cross-functionally with Product, Sales, and Marketing to refine our go-to-market motion. This is a highly visible leadership role with direct impact on revenue, customer success, and market expansion.

We're looking for a leader who can scale a high-performing sales engineering team, build repeatable technical playbooks, and translate sophisticated cybersecurity capabilities into clear business outcomes for CISOs, CFOs, and other executive buyers.

Responsibilities

  • Develop and Scale Technical Sales Strategy
    • Build and refine Trustmi’s technical sales framework, including POV (Proof of Value) methodology and review processes
    • Establish repeatable systems, playbooks, and assets to onboard new SEs efficiently and enhance team-wide effectiveness
  • Operational Excellence
    • Partner with Revenue Operations to improve CRM visibility and reporting for POVs and technical sales stages
    • Drive day-to-day execution across the SE team, including 1:1s, coaching, process adherence, and timely support of sales initiatives
  • Team Leadership and Development
    • Hire, develop, and retain top-tier Sales Engineers
    • Conduct regular assessments of technical and soft skills to ensure team members can deliver high-impact pre-sales engagements
    • Foster a high-performance culture while mentoring SEs to grow their careers
  • Cross-Functional Collaboration
    • Act as a key liaison between Sales, Product, and Marketing to relay customer feedback, influence roadmap decisions, and refine positioning
    • Partner with Sales leadership to optimize the technical sales process and drive deal velocity
  • Customer Engagement and Execution
    • Operate in a player/coach capacity—supporting strategic deals through tailored product demos, POV execution, and solution storytelling
    • Ensure the SE team delivers consistent value across all sales campaigns—including competitive differentiation, value-based presentation materials, and credible technical validation
  • Minimum of 5 years SE leadership experience
  • Proven track record of managing individuals and teams to high expectations & overachievement of goals
  • Proven ability of scaling a team, including the creation of process, enablement artifacts and implementations of systems to track success
  • Strong presentation skills and a good communicator
  • Ability to train a large team on best practices
  • Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
  • Good knowledge of cybersecurity and/or email security landscape (eg; MX Records, SPF/DKIM/DMARC, MTAs,  Secure Email Gateways, SIEM, SOAR, endpoint tools)
  • Great product intuition and ability to interface/communicate with customers and product team:
  • Skilled at enterprise, consultative sales
  • Data-driven approach to decision-making, with experience in sales engineering performance analysis and reporting.
  • Start-up experience a plus: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources)

At Trustmi, you'll be part of a dynamic team dedicated to making a real impact in the fight against cyber fraud. We offer a collaborative work environment where your contributions are valued, and your professional growth is supported. Join us in our mission to restore trust in every transaction.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Sales Engineering, Trustmi Network Ltd.

At Trustmi, we’re on an exciting mission to eliminate socially engineered fraud, and we're looking for a passionate Head of Sales Engineering to join our journey! As the leader in our technical sales strategy, you’ll showcase our unique Behavioral AI Security solutions that are designed to detect and prevent social engineering attacks, such as Business Email Compromise (BEC) and Vendor Email Compromise (VEC). This isn’t just a job; it’s a chance to accelerate growth while safeguarding business revenue and building trust in every transaction. You will shape the pre-sales technical vision, helping enterprise clients navigate complex buying processes while collaborating with our fantastic teams in Product, Sales, and Marketing. With your expertise, you’ll refine our go-to-market strategies and drive consistent results. At Trustmi, we value innovation and are looking for you to build a high-performing sales engineering team that can translate complex cybersecurity solutions into impactful business outcomes for CISOs, CFOs, and more. Your days will be filled with mentoring talented individuals, developing systems to onboard new sales engineers, and ensuring seamless execution across the team. Join our dynamic environment where your insights and contributions are not just welcomed but celebrated, and let’s work together to redefine the landscape of cybersecurity while making a lasting impact!

Frequently Asked Questions (FAQs) for Head of Sales Engineering Role at Trustmi Network Ltd.
What are the key responsibilities of the Head of Sales Engineering at Trustmi?

As the Head of Sales Engineering at Trustmi, you will lead the technical sales strategy, develop and scale systems and playbooks for the sales engineering team, enhance operational excellence through CRM improvements, and foster collaboration across Sales, Product, and Marketing. You’ll also engage directly with customers to demonstrate Trustmi’s behavioral AI solutions.

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What qualifications are required for the Head of Sales Engineering position at Trustmi?

To thrive as the Head of Sales Engineering at Trustmi, candidates should have a minimum of 5 years of sales engineering leadership experience. A proven track record of building and scaling teams, strong presentation skills, and a deep understanding of the cybersecurity landscape are essential. Experience in data analysis and enterprise consultative sales will set candidates apart.

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How can the Head of Sales Engineering contribute to revenue growth at Trustmi?

The Head of Sales Engineering will drive revenue growth at Trustmi by developing and executing a robust technical sales strategy that highlights our unique fraud prevention solutions. By effectively leading the sales engineering team, ensuring high-quality customer engagement, and optimizing processes, you will directly influence the company's sales performance and market expansion.

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What does the onboarding process look like for new Sales Engineers at Trustmi?

At Trustmi, the onboarding process for new Sales Engineers is thoughtfully designed to ensure they hit the ground running. The Head of Sales Engineering will establish repeatable systems and playbooks to onboard new SEs efficiently, providing them with the necessary training and resources to engage effectively with customers and showcase our cutting-edge cybersecurity technology.

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What is the company culture like at Trustmi for the Head of Sales Engineering role?

Trustmi prides itself on a collaborative and inclusive company culture that values professional growth and open communication. As the Head of Sales Engineering, you will be part of a dynamic team dedicated to fighting fraud, where your contributions will be celebrated, and where you will have ample opportunities for development and mentoring, both for yourself and your team.

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Common Interview Questions for Head of Sales Engineering
Can you describe your experience in leading a sales engineering team?

In answering this question, share specific examples of how you have successfully built and managed a sales engineering team. Discuss the objectives you set, the processes you implemented, and the results achieved, emphasizing your leadership style and how you foster a collaborative environment.

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What strategies do you use to enhance the technical sales process?

Illustrate your strategies by mentioning frameworks or methodologies you have implemented. Detail how you analyze performance metrics and customer feedback to refine the technical sales process at Trustmi and boost deal velocity.

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How do you approach mentoring and developing Sales Engineers?

Describe your mentoring philosophy, focusing on one-on-one coaching strategies, skill assessments, and the practices you put in place to help Sales Engineers grow. Highlight how you support their career progression in alignment with company goals.

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What role does customer feedback play in shaping your sales engineering approach?

Emphasize the importance of customer feedback in refining technical solutions and improving product offerings. Share an example where customer insights led to changes in the sales approach, ultimately driving success.

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How would you handle a situation where a Sales Engineer is not meeting performance expectations?

Discuss the steps you would take, including having open conversations to understand challenges, offering support, setting clear expectations, and creating an improvement plan. Emphasize your commitment to team success and development.

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What methods do you use to explain complex cybersecurity concepts to non-technical stakeholders?

Share techniques you use to simplify technical jargon, such as storytelling and relatable examples. Highlight your ability to connect cybersecurity implications to business outcomes, making the information accessible to C-suite executives.

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How do you ensure consistent value delivery across all sales campaigns?

Explain the systems you implement, including the development of standardized materials and processes that Sales Engineers can use to ensure they articulate value propositions effectively. Give examples of how you've previously improved sales campaign outcomes.

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What technologies or tools do you believe are crucial for a successful sales engineering team?

List key technologies or tools that enhance efficiency, such as CRM systems, demo platforms, or sales enablement software. Discuss how you integrate these tools into daily operations and track success in sales engineering.

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How do you balance direct sales support and leadership responsibilities?

Discuss your ability to take on a player/coach role, where you support strategic deals while sharing leadership responsibilities. Explain how you prioritize tasks and manage time effectively to fulfill both roles.

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What do you believe is the most significant challenge facing sales engineering teams today?

Provide insights into current challenges, such as the rapidly changing cybersecurity landscape or the need for continuous skill development. Share how you would address these challenges at Trustmi through training and knowledge-sharing initiatives.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 21, 2025

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