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Account Executive - Secondary Education

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

Must reside in Central or Eastern Time Zone.

Turnitin is seeking an Account Executive to join our NOA K12 Sales Team. We are searching for people who demonstrate a passion for education and technology, are collaborative and entrepreneurial in spirit, and who can contribute to our continuing success and growth. In return, Turnitin offers a great benefits package and provides challenging and inspiring work.

The Account Executive leads our new business efforts across a defined geographical territory, working to maximize opportunities for growth against a strategic growth plan, manages all client/customer interactions (teachers through district level administration), product demonstrations, meetings, etc. to build pipeline and close out the sale.

Responsibilities: 

  • Forecasts, owns, and achieves annual sales targets within territory. 
  • Generate and close qualified leads to expand business throughout assigned territory. 
  • Developing daily plans which utilize sales best practices to optimize sales calls and time. 
  • Builds a pipeline of new business through inbound, warm leads and outbound prospecting via a multi-touch strategy, using various media to drive and attract potential new business and successfully qualify opportunities through effective and personalized discovery. 
  • Leaning into the needs of the client and understanding their pain points and levers in order to craft the best solution to their needs. 
  • Targets, builds and maintains lasting relationships with potential new clients. 
  • Navigating educational institutions to sell the right products to the appropriate stakeholders, quickly identifying the decision makers. 
  • Works on tenders and RFPs, collaborating with colleagues to ensure the best possible presentation of our business. 
  • Work closely with the immediate team and internal stakeholders including marketing, client success, T&I, Sales Engineers and Product Solution Specialists to ensure a first-class client experience (speedy responses, complete responses, accurate, well presented data and carefully worded professional communications).
  • Carry out Pitches and Product Demonstrations which have been tailored to meet your customer's pain points and needs. 
  • Effectively communicate our unique value proposition through social channels, onsite/online pitch/demos and industry events. 
  • Manage essential data tracking activity and progress in Salesforce CRM and any other systems required, covering prospecting, forecasting, quoting, administration, and account metrics. 
  • Provide accurate forecasts and sales activity data by documenting sales activity within company CRM. 
  • Keep up-to-date with and leverage developments in the territory such as growth opportunities, market trends, channel partnerships, and State/Government policy changes. 
  • Carry out strategic research to maintain pipeline and drive your sales activities. 
  • Meet or exceed quarterly and annual sales goals.
  • Participate in network building opportunities within territory including, but not limited to, conferences, trade shows, on-site campus visits, group presentations, and industry functions.
  • Identify and report trends to Product Owners and Executive team to develop our products and roadmap.
  • Carefully develop itineraries and effectively utilize personnel and other resources to achieve sales objectives - making effective use of time, especially when on the road and in person.
  • Communicate and collaborate effectively across all internal teams.
  • Ensure that accurate monthly, quarterly and annual forecasts are provided to the manager.
  • Demonstrate proper use and knowledge of Turnitin specific systems (Salesforce, Highspot, Zoom, etc.).
  • Develop professional growth by reviewing trade publications, establishing and leveraging personal networks and participating in professional organizations and events.
  • Demonstrate initiative to improve understanding of educational trends and legislation in territory.

Qualifications

Required Experience/Background:

  • 5+ years recognized success in negotiating and closing new business in the education market.
  • Understanding of the secondary educational system a must, preferably with a SaaS company.
  • Strong sales hunter mentality focused on finding, qualifying, engaging and closing customer accounts.
  • Experience and success using a value-based, consultative sales approach.
  • Proven success managing large, complex sales with an extended sales cycle.
  • Demonstrated ability to communicate and present credibly and effectively at all levels of the organization, including Superintendent, CAO, CIO and Director level.
  • Proven ability to work effectively with a team.
  • Strong written communication skills and excellent phone presence.
  • Experience with a CRM such as Salesforce and proficient with G-Suite business applications.

Additional Information

The expected annual base salary range for this position is: $74,700/year to $99,600/year. This position is bonus eligible / commission-based.
As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.

  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Remote First Culture

  • Health Care Coverage*

  • Education Reimbursement*

  • Competitive Paid Time Off 

  • 4 Self-Care Days per year

  • National Holidays*

  • 2 Founder Days + Juneteenth Observed

  • Paid Volunteer Time*

  • Charitable contribution match*

  • Monthly Wellness or Home Office Reimbursement*

  • Access to Modern Health (mental health platform)

  • Parental Leave*

  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$87150 / YEARLY (est.)
min
max
$74700K
$99600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive - Secondary Education , Turnitin, LLC

Are you ready to take your sales career to the next level? Turnitin is on the hunt for an enthusiastic Account Executive - Secondary Education to join our dynamic K12 Sales Team in Tampa, FL. At Turnitin, we pride ourselves on being a leading innovator in the global education space. With over 25 years of experience, we collaborate with over 21,000 institutions to uphold the principles of honesty, consistency, and fairness in education. As an Account Executive, your mission will be to drive new business opportunities across a defined territory while nurturing relationships with educational institutions from the classroom to district administration. You'll engage clients through personalized demonstrations and strategic calls, while always keeping an ear to their needs and challenges. Imagine a day filled with exciting pitches, tailored presentations, and connecting with like-minded individuals who share a passion for education and technology! You will be instrumental in identifying decision-makers, crafting unique solutions, and managing the entire sales cycle, all while enjoying the flexibility of a remote-first culture that emphasizes collaboration and purpose. With a competitive benefits package and an inspiring mission to enhance learning outcomes globally, this role offers a fantastic opportunity for growth and impact. If you have the entrepreneurial spirit and a strong sales background in the education sector, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Executive - Secondary Education Role at Turnitin, LLC
What are the primary responsibilities of an Account Executive - Secondary Education at Turnitin?

The Account Executive - Secondary Education at Turnitin is responsible for leading new business efforts, forecasting and achieving annual sales targets, generating and closing qualified leads, and managing client interactions from teachers to district-level administration. This includes conducting product demonstrations, building relationships with potential clients, and effectively communicating our value proposition to various stakeholders in the educational sector.

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What qualifications do I need to apply for the Account Executive - Secondary Education position at Turnitin?

To apply for the Account Executive - Secondary Education role at Turnitin, candidates should have a minimum of 5 years of proven success in negotiating and closing new business within the education market. An understanding of the secondary educational system is essential, alongside a strong sales hunter mentality and experience using a value-based, consultative sales approach. Excellent communication skills and familiarity with CRM systems like Salesforce are also required.

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What is the work culture like for an Account Executive - Secondary Education at Turnitin?

Turnitin fosters a remote-centric culture that empowers employees to work with purpose and accountability. As an Account Executive - Secondary Education, you’ll be part of a diverse community striving to make a meaningful impact on global education. The company values collaboration, integrity, and continuous learning, providing opportunities for professional growth and a healthy work-life balance.

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How does Turnitin support the professional development of its Account Executives?

Turnitin supports the professional development of its Account Executives, like those in the Secondary Education role, by encouraging participation in professional organizations, events, and trade publications. Employees are motivated to develop their understanding of educational trends and legislation while also benefiting from comprehensive health and wellness programs as part of the Total Rewards package.

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What sales strategies are employed by Turnitin's Account Executive - Secondary Education?

Account Executives - Secondary Education at Turnitin utilize a multi-touch strategy that combines inbound inquiries with outbound prospecting. They rely on personalized discovery to understand client pain points and tailor solutions accordingly. Furthermore, they collaborate closely with marketing and client success teams to ensure exceptional client experiences and leverage strategic research to maintain a robust sales pipeline.

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Common Interview Questions for Account Executive - Secondary Education
Can you describe your experience in the secondary education market and how it relates to the Account Executive - Secondary Education role at Turnitin?

In answering this question, focus on your specific experiences working within the education sector, mentioning any direct engagement with secondary education institutions. Highlight any successful sales strategies you've implemented and how you've navigated complex sales cycles, and underscore your understanding of the challenges faced by educators.

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What strategies do you use to identify decision-makers within educational institutions?

Share your approach to building relationships within schools and districts. Discuss the importance of networking at events, using social media, and conducting thorough research to identify key stakeholders, such as Superintendents or Directors.

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How do you handle objections during the sales process?

When addressing objections, detail your method for listening actively to clients' concerns, validating their feelings, and providing tailored solutions. Demonstrate how you convert objections into opportunities by framing responses that align with the client's needs and pain points.

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What tools or technologies do you find essential for managing your sales process?

Discuss your experience with various CRM tools, like Salesforce, and how you use technology to track sales activity, forecast effectively, and manage client relationships. Emphasize the importance of staying organized and maintaining accurate records for maximizing sales success.

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Describe a successful sales pitch you delivered in the past. What made it effective?

Offer a specific case where you tailored your pitch to address the unique needs of a client. Highlight the preparation you undertook, how you presented data and benefits compellingly, and any follow-up strategies that contributed to closing the deal.

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How do you prioritize and manage your time while meeting sales targets?

Explain your strategies for setting daily and weekly priorities. Discuss how you allocate time for prospecting, client meetings, and administrative tasks, emphasizing your ability to adapt to changes while ensuring that you stay on track to meet milestones.

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What methods do you use to build lasting relationships with clients?

Share your approach to relationship-building, including regular check-ins, follow-up communications, and honoring commitments made during sales interactions. Stress the importance of understanding your clients’ needs over the long term to foster trust.

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How do you stay motivated during challenging sales periods?

Discuss your resilience and perseverance strategies, such as setting short-term goals, focusing on personal development, and collaborating with team members for support. Mention any motivational techniques you use to maintain a positive outlook.

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How would you approach a school district that has been using a competitor's product?

Outline a strategic approach focusing on the importance of understanding the school's current satisfaction with their product. Mention your plan to uncover gaps in their existing solution and how Turnitin can address specific pain points, ultimately showing the added value of switching.

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Why do you want to work with Turnitin as an Account Executive - Secondary Education?

Articulate your passion for education and technology, and how Turnitin's mission to improve global learning outcomes resonates with you. Speak about the company's innovation and commitment to integrity that aligns with your personal values and career aspirations.

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Turnitin solutions promote academic integrity, streamline grading and feedback, deter plagiarism, and improve student outcomes. The company is headquartered in Oakland, California.

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Full-time, remote
DATE POSTED
December 12, 2024

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